TECHNICAL SKILLS:

Hardware: Windows Servers - 2008 and 2012 R2. Cognos 10.1 and 10.2 Severs. Desktops & Laptops, Peripherals and Print Servers.

Software: C ognos 10.1 and 10.2, Windows Desktop . Remedy Ticketing System. Active Directory, Windows Deployment Services. Extensive Knowledge of Office 365(Administrator ), VMware ESXI - VMware Workstation.

PROFESSIONAL EXPERIENCE:

Confidential

Systems Administrator

• Daily Work with Active Directory creating User Accounts and security groups.
• Creating OUs and Group Policy within Domain.
• Tier III work and Software Updates\Installing Laptops and duel Monitors.
• Tier II Hardware installs/Setting up Network/ Personal Printers. Installing printers on End Users laptops.

Confidential

Systems Administrator

• Daily Work with 2008 and 2012 Enterprise Servers using Cognos and Lync.
• VMware ESxi - Migrating VMs from Host to Host and Data Stores using VMMotion. Assist with creating VMs and adding to V Center Server. Installing VM tools and VSphere’s client to control multiple VMs through V Center.
• Adding and Removing End Users from Lynx Server
• Assist with Monthly Updates and Patches during scheduled maintenance using 2012 WSUS Server. Setting Automated times and creating Policies for Critical, Security and Driver Updates as needed for Complete Domain/ OU.
• Administering and maintaining Cognos BI 10.2.2 in Dev,Test and Production Environment
• Performing daily activities including package, reports and dashboard deployment
• User security settings
• Troubleshoot and debugging user issues
• Work on and close assigned helpdesk tickets
• Assist in installations, Upgrades and patching and scheduled maintenance
• Create Backups and retrievals and disaster recovery procedures
• Assist in configuration changes and applying fix packs
• Assist with implementing security roles for Cognos objects
• Monitoring proactively for issues
• Create, update and maintain documentations of systems

Confidential

Systems Administrator / Senior Migration Analyst

• Working with Team doing Windows 7 migration using SCCM and Symantec Ghost Server, building new desktops, adding and removing from ATR Domain.
• Installing software through SCCM and manually for different sections and End-users. Travelling to four different DOJ field offices and Doing Windows 7 Migration as lead for team.
• Working as Tier III engineer when needed at home office and working with AD.

Confidential

System Administrator

• Working with a three-man team doing Windows 7 migration on 1400 PCs.
• Imaging drives using Symantec’s Ghost Server and assisted with building Windows 7 image.
• Imaged Shared and private PCs for individual End Users. Also had to reinstall personal and Network printers.
• Also had to reinstall different software for End Users and had complete access to AD (Active Directory).

Confidential

System Administrator

• Work with Active Directory 70 percent of the time while also creating mailbox accounts within Exchange 2010.Working as Tier III and Tier II Helpdesk Analyst.
• Work with Print Servers configuring new print devices for Domain local and Global groups.
• Create GPO's within Organizational Units, Domain Controllers and locally using both User and Computer configuration.
• Work with Office 365 creating Distribution Groups and Security Groups for many countries within Pact Non-Profit Organization.
• Create Organizational Units, User accounts, Global groups and Domain Local Groups within Active Directory across geographically diverse locations.

Confidential

Windows Systems Administrator

• Worked in lab environment to integrated workstations such as Agilent UV-Vis\Chemstations, Lonza WinkQCL and Agilent HPLC
• Migrated more than 250 workstations from Windows XP to Windows 7
• Configured lab machines with integrated NICs to new network
• Used Active Directory to re-locate workstations into different OUs and Domain
• Configured new workstations to work with current lab machines and equipment
• Installed 60+ new Rico printers to include the creation of a new print server, driver updates and installation of print device on workstations
• Performed upgrade to version 11 of Symantec Anti-Virus on all workstations
• Performed hard drive wipe of all legacy workstations before they are decommissioned

Confidential

Systems Administrator

• Expand and maintain mission-critical services by administering more than 20 servers running Windows Server 2008 R2. VMware - ESXI.
• Establish communications for mobile users throughout the enterprise by updating BlackBerry server (BES) with new account
• Provided users with essential data functions by imaging, configuring, and installing file and print servers for 4000 users across four sites
• Managed server environment with 100 Windows 2003/2008 servers and 100 network devices geographically dispersed over 11 sites
• Assisted with setting up and configuring BlackBerry Servers (Bes) while also creating and removing Bes accounts.
• Upgraded client systems to JCON IIA platform as part of a five-person deployment team by imaging, configuring, and installing over 1,000 workstations and associated servers
• Led printer upgrade project within Operations group for 50 printers across the enterprise
• Led configuration and deployment team for distribution of 450 new laptops to end users
• Tier III Helpdesk Support for 1000 clients locally and remotely. Assisting primary helpdesk with Hardware, Software, Printer and network issues.
• Supported interstate and international law enforcement efforts by installing faster, more efficient LAN systems, comprising servers, workstations, and printers
• Earned “outstanding” ratings from more than 30 lead U.S. Marshals for installations of servers, workstations, and printers at DOJ sites throughout the East Coast
• Reduced average trip length and hotel costs by 50% (from ten days to five days) by collaborating with team members and refining deployment processes

LAN Engineer

Confidential

• Led installation and QA teams varying in size from four to 12 people
• Monitored inventory and tracked movement of nearly $1 million in new computer equipment from frequently incoming shipments to installation sites
• Increased efficiency of team efforts by coordinating with other team leaders in daily standup meetings
• Ensured customer satisfaction and user knowledge of new systems by visiting users’ desk side and correcting post-installation anomalies