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Technology Services Consultant  Resume

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Chicago, IL

OBJECTIVE:

  • To gain employment with a company that offers me a positive atmosphere to learn new Confidential and implement them for the betterment of the business.
  • I am seeking a permanent position where I can grow, contribute, and be challenged .
  • My previous work includes extensive virtualization, disaster recovery, systems engineering and network engineering in data centers, as well as documentation via Visio and Excel.
  • I have an outgoing personality and love to work with a team.

TECHNICAL SKILLS:

Technology: WINDOWS; Windows Active Directory Server 2003 - 2012R2, Exchange 2003-2013 Management, Group Policy Objectives Windows Server 2008R2-2012R2, Office 2003-2016, Office365 management, building domains for clients.

VMWARE: vDirector, VMview, vCenter 4.1-6 clusters.

CITRIX: Deployment of Citrix Virtual Computing, utilizing XenServer 6-7 as the platform and XenDesktop 7.6-7.8 as delivery.

CISCO:: Management of CISCO Catalyst layer 3 switches via CLI.

OTHER: Remote Desktop Assistance, Excel and Visio documentation, Servers builds and deployment, Printer networking/troubleshooting, SAN setup and manipulation, Cloud Appliance Deployment and Cloud computing work, Mobile Device deployment and MDM, LAN/WAN/WWAN knowledge.

PROFESSIONAL EXPERIENCE:

Technology Services Consultant

Confidential,Chicago, IL

Responsibilities:
  • Consulting Small Businesses and large households on their technology infrastructure

Systems Engineer

Confidential, Chicago, IL

Responsibilities:
  • Managed 19 racks in Data Center Suite in Chicago, with a total of 4 Data Centers
  • Deployed virtual computing infrastructures via cloud Confidential such as Citrix XenServer 7 and Citrix XenDesktop 7.8. Deployment from start to finish, starting with a survey of needs, followed by statement of work, followed by deployment of project.
  • STEPS for deployment of new infrastructure Project: Site survery of client’s current infrastructure. Statement of work recommending changes. Purchase physical server and put in Datacenter. Configure physical server and Cisco switch it is using. Deploy XenServer hypervisor, deploy Microsoft virtual servers for Citrix XenDesktop. Configure Sonicwall with VPN tunnel on-site at client. Have client test master image and approve for deployment before cloning. Configure back ups of vital information after discussion with client regarding importance of files. Schedule cut over date with client. Create documentation of new infrastructure. Train helpdesk team on supporting new infrastructure.
  • Confidential utilized: vCenter 6, XenDesktop 7.8, XenServer 7, Sonicwall Firewalls, Cisco Catalyst Switches 2950- 3750, Dell and HP servers, Dual Factor Authentication via DUO.

Project Consultant

Confidential, Chicago, IL

Responsibilities:
  • Resource management
  • Customer Satisfaction assurance
  • Setting Correct Client Expectations
  • Creating escalation flow and ticket follow through with client follow up

Systems Engineer

Confidential, Schaumburg, IL

Responsibilities:
  • Engineering Private Equity Firm Networks includes maintenance of entire IT infrastructure
  • Responsible for all Active Directory work, Business Continuance (Disaster Recovery), GPO Security and Access Permissions, Exchange Management, Virtualization of Physical servers onto vCenter or migration to cloud, Firewall Setup and Maintenance, WAN Failover
  • Running a Windows 2008R2 -2012 Hyper V-Environment as well as VMware vCenter cluster, Exchange 2013 and Office 365 is being utilized, with Sonicwalls setup for a WAN Failover
  • Responsible for all communications with vendors and certain on-site to cloud server migrations coordinated with Cloud vendors, (I.E. Vertacore’s Cloud vCenter)
  • Responsible for Adjusting Salesforce for use with Private Equity clients and frequently On-call to remotely help with emergencies outside of work hours
  • Responsible for setup and maintenance of help desk (Zendesk) for clients

Confidential,Chicago, IL

Responsibilities:
  • Consulted individuals and businesses on their Network Infrastructure
  • Overhauled network for Glasses Ltd., Chicago, as well as setup a domain for the CEO
  • Deployment of MDM managed tablets for truck drivers at Central States Trucking, Bensonville, IL
  • Setup a secure network with ACL for World Gym, Inc., Chicago, with file access permissions

Confidential

Global Employment Solutions, IL

Responsibilities:
  • Imaging Macs and Pcs, Troubleshooting networked Xerox printers
  • Corresponding with Vendors
  • Helping Professors/Teachers setup up class presentations

Systems Engineer

Confidential,Chicago, IL

Responsibilities:
  • Deployed vCloud vAPPs Domain using vDirector, with a nested Virtual VMview domain
  • Built out and documented a vAPP DOMAIN using vDirector from start to finish, with 2012 DCs and 2013 Exchange, and a nested VMview that I deployed within the vDirector Domain
  • Identified the best D.R. vendors and established strong relationships with them
  • Active Directory user creation and manipulation, domain user archiving, security permissions manipulation, security groups and distribution group creation
  • Group Policy Objective Manipulation
  • Exchange 2010 and Office 365 administration
  • Became Certified as IBM Mid-Tier Storage Professional

Disaster Recovery Admin

Confidential,Bannockburn, IL

Responsibilities:
  • Built and deployed Rack mountable servers, installed controllers, RAID/d Servers, installed vSphere, spun up virtual Machines
  • Took backup (CDPVA) servers to clients on-site to adjust ESXi and the virtual backup appliance to their management network for a proper iSCSI targeted backup
  • Responsible for RSM (Regularly Scheduled Maintenance) on behalf of clients, making sure their infrastructure was flawless
  • Fixed client PCs, Provisioned client smartphones and tablets (iOS, Android), Provisioned Windows7 with Virtual XP for legacy Applications
  • Managed Falconstor ODPS (Online Data Protection Services) for the company, including troubleshooting and partner support with Falconstor
  • Documented step by step Falconstor Protection and Disaster Recovery Visio diagrams and Excel Spreadsheets for other Engineers
  • Proof of recovery by bringing back servers from a time mark (Snapshot)
  • Testing D.R. products such as Dell’s AppAssure, Avamar, RecoverTrack for Falconstor, Acronis 11.5
  • Communicated with Disaster Recovery Software Vendors and hardware vendors for building out my CDPVA devices

Owner, Technical Consultant

Confidential,Schaumburg, IL

Responsibilities:
  • Start-up company to serve individuals with Computing issues
  • Responsible for training people on Smartphones and Tablets (mostly iOS and Android)
  • Responsible for hiring staff, obtaining a merchant account, marketing the company Repaired computers and fixed Internet Problems During the age of XPMade recommendations to clients based on daily computer research in order to create the best cost savings strategy based on their needs and budget

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