SUMMARY:

• IT Operations
• Unified Communications
• Global Network Deployment
• Distance Learning
• Classroom Technology
• Strategic Planning

AREAS OF EXPERTISE:

• Project and Program Management
• Financial Operations (Budgeting and ROI)
• Voice over IP Networks
• International Operations
• IT Operations
• Business Operations
• Contract Negotiations
• Process Re - engineering
• Multi-Vendor Program Management
• Software Design and Integration
• Software Beta Testing
• Performance Based Compensation
• Wireless Communication
• Internet Infrastructure/Applications
• Human Resources
• Voice and Data Communications Networks
• ATM/IP Based Networks
• Business Forecasting Tools
• Microsoft Desktop Products
• Multimedia Networks
• Real Estate Operations
• Cable Television
• Video On Demand
• Outsourcing Operations
• Online Education

PROFESSIONAL EXPERIENCE:

Paramus, NJ

Dean

Confidential

Responsibilities:

• Continued rapid growth of distance education (from 3% of College in 2005 to over 9% of college in 2011)
• Founded new School of Virtual Studies
• Developed Weekend and Online Colleges
• Established business partnerships with key corporations
• Continued responsibilities for faculty/staff training and CITL

Dean

Confidential

Responsibilities:

• Redesigned and grew dual enrollment program resulting in a 500% increase in revenues and students
• Created new program review process for all academic programs
• Provided instructional support, training and operational support for over 400 online classes.
• Established metrics, dashboards to use data to drive better business decisions
• Designed and implemented new student course evaluation that will save over $100,000 annually
• Strategic planning committee and college disability advisory council member
• Created and managed for Center for Innovation in Teaching and Learning

Director 

Confidential

Responsibilities:

• Planning, Design, and acquisition all technology for a 25,000 student community college
• Information technology architecture and deployment cited as a highlight of the College in the Middle States evaluators for innovative and comprehensive support of students and faculty
• Reduced cost of IT acquisition by over 12% in first year while deploying state-of-the-art solutions
• Specific areas include VoIP and high speed data infrastructure, ERP system, desktop computing, computer laboratories, distance learning, technology training, classroom scheduling, document management.
• Established a fully online admissions process
• Implemented innovative classroom technologies including Audience Response Systems and Echo360.
• Established college as the first Verizon FIOS community training and support center
• General Manager of county wide, commercial grade television channel and HD studios
• Instituted program and project management as a means of effectively managing major technology projects
• Active member of senior management team designing and deploying infrastructure for a major new buildings
• Implemented the first document and records management system certified by State of NJ
• Established partnership to train and employ adults with autism in document scanning positions

Wakefield, Mass.

Client Partner and Senior Consultant

Confidential

Responsibilities:

• Executive consulting to senior management of a major insurance company in the area of organizational effectiveness for their information technology organization utilizing Business Driven Staffing Process™ (BDSP) and associated software tools to model operations and derive business metric based staffing forecasts.
• Executive consulting to senior management of a major wireless carrier in the area of re-engineering their network operations department utilizing BDSP.
• Executive consulting on areas of optical network equipment and outsourcing decision analysis, and network engineering/operations to define strategic corporate directions
• Member of the team redesigning e-mail infrastructure for major cable company
• Identification and development of new business opportunities for Darwin

Eatontown, N. J

Vice President & COO

Confidential

Responsibilities:

• Created business plan for early stage start up
• Key member of core team establishing new business delivering video and data services in a very selective markets
• Established and managed engineering and operations

Gaithersburg, MD

Vice President

Confidential

Responsibilities:

• Established operations organization for industry leading Voice over IP (VoIP) applications development company
• Negotiated and implemented relationships with strategic system integration partners
• Established Office of Project Management
• Established product documentation process
• Managed all beta testing, order entry, system deployment, training, customer service, capital inventory and professional services. Delivered zero defect software.

Murray Hill, N.J

Managing Vice President 

Confidential

Responsibilities:

• Program manager for delivery of over $2 billion in project P&L for equipment, consulting, integration, and outsourcing professional services for the Americas
• Customers include AT&T, WinStar, Verizon, and Global Crossing
• Solutions areas include implementation of Wireless, Cable TV Access, Optical Networks, Information Technology, Operations Systems, Network Management Systems, ATM and IP Networks
• Project Staff averaged in excess of 400 technical professionals

Managing Vice President 

Confidential

Responsibilities:

• Interim head of Global Consulting, Integration, and Outsourcing Organization with full P&L responsibility
• Grew annualized revenues from $105 Million in Fiscal 1999 to $180 Million in Fiscal 2000 and $400 Million for Fiscal 2001
• Merged 4 acquired professional services organizations with existing operations
• Deployed and operated Saudi Arabian cellular network and Spanish long distance network
• Managed international deployments of wireless broadband access
• Delivered engineering and operations outsourcing for a major international wireless broadband carrier
• Deployed cellular infrastructure both domestically and internationally
• Staff of over 1000 technical professionals

Managing Director

Confidential

Responsibilities:

• Managed integration services in wireless, optical network, broadband, VOIP, call center, e-commerce, voice messaging and information technology areas
• CIO for global organization including management of dedicated infrastructure
• Grew revenues from $6 million in 1995 to $80 million in 1999
• Lead Executive for Sales of Services and Network Integration Delivery for Verizon Long Distance Network.
• Complete turnaround of an unprofitable organization
• Designed and implemented an innovative policy and IT solution for managing compensation for 500+ person organization
• Negotiated and managed Microsoft relationship for their e-Commerce product
• Managed innovative multi-vendor Lucent Interoperability Laboratory for Advanced Voice/Data Networks
• Lead executive for sales of services and delivery of global integration for over $2 billion of network sales
• Designed, developed and delivered an international billing and provisioning software solution
• Global systems integration practice consisted of over 300 technical professionals in 4 sub practices

Director 

Confidential

Responsibilities:

• Managed organization with global annual revenues of $6 million, and pull through revenues of over $80 million
• Won first major Lucent consulting and software development contract outside the United States
• Negotiated and managed Microsoft relationship for Interactive Television
• Interviewed a nd hired global outsourced operations staff to operate wireless network for Saudi Arabia ($80-million-dollar contract)

Director

Confidential

Responsibilities:

• Planned, designed, and implemented global multimedia broadband and wireless networks
• Managed the CATV planning and design service including build of Moscow, Russia and Santiago, Chile systems
• Negotiated the AT&T systems integration relationship with Microsoft
• Developed the turnkey network implementation service to support new telephony entrants globally
• Developed and implemented the concept of networked interactive, multimedia kiosks (patent applied for)

Division Manager

Confidential

Responsibilities:

• Developed and implemented strategies for driving new ISDN and data applications into the marketplace
• Full P&L responsibility for development, launch and management of the AT&T DigitalRealty Imaging System venture, including software development, marketing, sales, and support
• Established ISDN as the prime technology for real estate MLS systems for all major vendors
• Designed first interactive travel information kiosk system for State of Maryland and Travel Industry Association of America
• Designed and deployed a leading edge insurance claim network between doctors and an insurance carrier
• Author of patent application for networked kiosk architecture

Division Manager

Confidential

Responsibilities:

• Developed the strategic and tactical plan for sales of network infrastructure products
• Developed business cases, marketing, staffing and support plans
• Managed all facets of an intensive 12-week training academy for the AT&T national sales force
• Established and managed a subject matter expert support staff for the national sales force

Regional Sales

Confidential

Responsibilities:

• Grew new market area from $8 million annually to $75 million annually in 6 years
• Managed multi-state sales force selling to NYNEX and SNET (now Verizon, Verizon Wireless and AT&T)
• Product lines included wireless, telephony, computers, modems, terminals, and ISDN equipment
• Negotiated first VAR and reseller agreements with regional telephone companies
• Responsible for sale and implementation of first ISDN phones and AT&T packet switching system
• Grew NYNEX Mobile system from 4 trial cells to full metropolitan NYC and Boston area coverage