OBJECTIVE:

• High - energy, motivated professional with technical fortitude, and critical problem-solving skills, seeks a position with a progressive, leading edge company that places high value in lasting customer relationships and industry leading technology.

WORK EXPERIENCE:

Confidential, Raleigh, NC

Senior Network Support Engineer

• Smartgrid IPv6/IPv4 verification testing using Confidential and Cisco networking components.
• ISR/ASR 1000 series, Cisco Connected Grid Router (CGR 1240 series), Cisco Network Management System(NMS), and NX-OS CLI
• IPv6 application/transport/IP(UDP, TCP) protocol layer verification testing using Confidential /Cisco application and web services testing.
• Oracle database setup and configuration for AMI and Confidential web services.
• IPv6/IPv4 dual stack testing and verification using Cisco Connected Grid Router 1240 series.
• Configure and perform verification testing for Smartgrid devices using cellular interfaces for GSM, and CDMA.
• Review requirements and develop test cases for new features in SQA test suites.
• Cisco Network Management System (NMS) verification testing with CGR and CG Mesh endpoints.
• Certicom DKUS and SES key encryption configuration for Confidential endpoints.
• FAN network topology verification testing using Cisco and Confidential networking/AMI solution.
• CGR NX-OS CLI configuration for IPv6 Confidential /Cisco AMI solution.
• GRE Tunnel configuration for IPv6 encapsulation over IPv4 network transport.
• Device port configuration and mapping for proper network/application layer traffic transmission.
• Secure PPP link verification layer testing for IPv6CP.
• 128 bit AES PSK generation and importation to AAA/Radius server.

Confidential, Charlotte, NC

Network Technician

• Subcontracted through IBM corp., to upgrade existing networking equipment in Winston-Salem Forsyth Schools. Duties include installing new category 5(CAT5), coaxial, and fiber optic data meshes throughout the entire school.
• Technician must have extensive knowledge of networking topologies, equipment, and wiring standards.
• Additional activities also include ST/SC connectors, S-Video, Audio/Video, and RJ45 data terminations.
• 48 and 24 port patch panel, switch/hub rack configuration, and backbone methodologies are also necessary skills required by each technician.
• Technician must have strong team-oriented skills, and the ability to work under a deadline.

Confidential, Carlsbad, CA

OET-71 Tester

• Tester must use OET analysis techniques to prioritize maintenance duties and maintain network performance objectives established by management.
• Duties include performing OET-71 compliance testing for Confidential by collecting summary position data using RF equipment, GPS and LAD positioning components.
• Responsibilities include making test calls at randomly generated test points, and recording data to summary tables that are displayed in Cumulative Distribution Function (CDF) graphs and scatter plots. High level use of Microsoft Excel is needed in order to correctly display and accurately record the cell test data.

Confidential, Raleigh, NC

Drive Tester

• To test wireless networks for cellular service providers using Global Positioning Software and a Drive Test Client v900b13. Tester must have extensive working knowledge of major equipment vendor’s radio equipment such as Confidential, Confidential, Confidential, and Confidential .
• Duties include testing all RF equipment using frequency and modulation analysis techniques, to ensure consistent equipment performance network wide. User must also drive predetermined routes and collect data for the interpolation software which triangulates the coordinates of the calls made for our scout positioning server.
• In-depth knowledge of troubleshooting techniques, network topologies, Microsoft Excel, and Windows 2000 professional is essential. Drive tester must also be able to work independently and have a high motivational work ethic.

Confidential, Winston-Salem, NC

Technical Computer Consultant

• Servicing the Triad and other area requested services with technical advice, program development, website development, hardware and software implementation, device maintenance, and PC diagnostics.
• Perform systems setups, optimizations, Video/Sound/Network card installs, virus removals, and customizations for customers. Implement memory (RAM, Hard Drive), operating systems, software applications, website development, web maintenance, and peripherals installation.
• TCS also performs imaging requests, data migrations, support for remote access for virtual private network (VPN), network computing device (NCD), and wireless communications setups for Local Area Networks (LAN) and Wide Area Networks(WAN).
• To continually stay abreast of marketing strategies, customer relations, and current industry leading technologies TCS uses self-motivation, discipline, strong research ethic, and effective communication skills to stay competitive.

Confidential, Winston-Salem, NC

Intern/Part Time employee

• Completed core Windows 95/982000/NT/XP support sections on the CBT system. Installed 95/98/2000/NT/XP operating systems locally/remotely.
• Assisted Help Desk with desktop support issues, network equipment installations, desktop computer implementation, hardware/software installation, configured faculty/student citrix accounts, NT administration for group/single accounts, TCP/IP network configuration, Microsoft Office applications support, peripheral’s diagnostics and configuration.