Sales/Tech Advisor Resume Fairfield, NJ - Hire IT People

EXPERIENCE:

Confidential

Sales/Tech Advisor

Fairfield, NJ

Responsibilities:

Responsible for installing and upselling ADT’s Burglary, Security and Monitor system

Confidential

Sales Manager

Newark, NJ

Responsibilities:

Responsible for sales of Net2Phone and IDTExpress equipment and services to Caribbean and Latin American (CALA) region, based on Gateways an IPPBX services.
Helped open commercial relationship with Elastix (IPPBX); participated in several events in different countries, coaching customers and representing NetPhone; pushed the Siptrunking service and solutions for call termination using IDT’s carriers.

Confidential

Technical Support

Holmdel, NJ

Responsibilities:

Provided troubleshooting support for customers with technical problems relating to Voice over IP (VoIP), Session
Initiation Protocol (SIP) and issues related to network latency or packet loss.
Assisted customers with installation of VoIP phone on their so/ho or personal broadband network.

Confidential

Switch Manager

New York, NY

Responsibilities:

Responsible for deploying and configuring Cisco PGW2200 and Quintum gateways.
Assisting CTO with provisioning for a Nextone Switch; configured customer service 800 numbers, DIDs and provided
troubleshooting for new carrier provider installation.

Confidential

Switch Manager

New York, NY

Responsibilities:

Responsible of leading 6 technicians in charge of translation, provisioning, maintenance and operation for various
switch systems:
Nortel DMS300, Cisco 5800, PGW(SC2200), GKP and SLTs, Dacs(Enavis) and DCME DTX 240 from ECI.
As side and tech manager participated and lead the migration from SS7 to Voip service as well as lead the tech in charge for the Prepaid platform attached to the rest of the network.
Provide all office reports and provided support for the director and VP located at external headquarter.

Confidential

Switch Engineer

New York, NY

Responsibilities:

Responsible of testing and troubleshooting DS1,DS3,OC3,OC48 transmission level; along with configuration the TDAX, Newbridge and other systems to cross - connect all the network transmission and comply with the manager request.
Responsible of provisioning, maintenance, and troubleshoot Nortel DMS300, Cisco 5800, PGW(SC2200), GKP and SLTs, Dacs(Enavis) and DCME DTX 240 from ECI, along with all translation for domestic and international calls
Provide all office reports and provided support to the manager.

Confidential

Freelance Consultant

New York, NY

Responsibilities:

Consultant for small companies interested in generating new business with prepaid calling cards,
Recommended and provided technical assistance for service prepaid calling card platform including NACT for A1
Beeper, DMI, Carrier Link and Telecommunication Carrier Network.

Confidential

Engineer & Sales Support

Responsibilities:

Spent 1 year as PBX technician, 3 years as data network technician, then 2 years as data network technician supervisor and finally 3 years as sales support
Responsible for designing voice and data networks for Codetel’s customer as well as optimizing resources within Codetel’s network
Codetel is a subsidiary of Verizon (formerly GTE) in the Dominican Republic.