SUMMARY:

• A Professional Network and Systems Engineer that is passionate and dedicated to improving business efficiency and productivity with Technology.

TECHNICAL SKILLS:

Operating Systems: Microsoft Windows Server 2008R2 and 2012R2, Mac OSX, Ubuntu Linux

Software: Active Directory, Exchange Server 2010, 2013, Office 365, IIS 7 and 8, SQL Server 2014

Virtualization: Hyper - V 2012R2, VMware ESXi and VSphere 5 and 6, Citrix XenApp 7.5

Storage: Dell EqualLogic SAN

Programming/Scripting: PowerShell v5 and Bash Shell

Network: WatchGuard Fireware, SonicWALL SonicOS, Barracuda Firewall, Cisco IOS, HP and Dell Switches

Backup and Recovery: Veeam, Dell AppAssure, StorageCraft, Acronis, Datto

PROFESSIONAL EXPERIENCE:

Confidential, West Palm Beach, FL.

Network and Systems Engineer, SL Powers

Responsibilities:

• Support large 200-1000+ user multi-tenant virtual server environments ranging from 10 - 20+ servers for 50+ clients in multiple industries internationally
• Administer Windows Server 2008R2/2012R2 and Exchange/Office365 (Active Directory, Group Policy, TCP/IP, DFS, DNS, DHCP, RDS/Terminal Servers) with a focus on optimizing performance, decreasing downtime and improving security
• Utilize PowerShell extensively to automate repetitive tasks and increase productivity
• Secure client networks using WatchGuard and SonicWALL Firewalls with VPNs, security policies and web content filtering as well as monitoring and troubleshooting network traffic
• Administer and troubleshoot VMWare, Citrix and Hyper-V environments for Private Cloud
• Administer Server backups and restore files as necessary (Dell AppAssure/E-Vault/Veeam)
• Provide IT Support for clients with Apple Mac Mini Server/Kerio Mail Server
• Set up Spam Filter and Email Encryption for secure mail flow(MX Logic and Proofpoint)
• Troubleshoot network issues with switches VLANs/Trunking And Aerohive Wireless
• Planned, installed and tested upgrades to major business critical applications on servers
• Document new installs and changes on networks to ensure quicker issue resolution and improved SLAs
• Act as escalation point for troubleshooting complex network/systems issues, seeing them through to resolution and making sure that the root cause of issue was resolved as well as train technical staff
• Assist with upgrade to thin clients using Citrix technology on network reducing business expenses, improving employee functions and reducing support tickets

Network and Systems Administrator, Anikos Technologies

Responsibilities:

• Responsible for Planning, upgrading, installing, configuring and Administering Windows Servers and Exchange for 10+ clients with small-medium sized businesses
• Utilized PowerShell to automate Active Directory bulk user/security group, Exchange mailbox, distribution group and folder/file security permission changes
• Set up SonicWALL Firewalls with Site to Site VPN for secure remote network access to other remote offices and internet failover to increase network uptime and availability
• Assisted remote MSPs with troubleshooting Cisco router issues
• Responsible for planning and testing backups/restores (Storage Craft, Datto and Acronis)
• Successfully restored business functions for a finance company when server hardware failed by restoring virtualized instance of the server to a bare metal device temporarily until server was fixed
• Deployed centralized anti-virus server software to efficiently manage endpoint security
• Planned, installed, configured and integrated new server and applications into an existing network for an attorney’s office while old server was in litigation reducing business downtime
• Upgraded PCs to SSD drives which involved hard drive cloning to improve speed and productivity
• Administered and troubleshoot issues with VOIP services(Avaya)

Cloud Network and Server Administrator

Responsibilities:

• Administered Hyper-V virtualized environment on Private Cloud serving multiple international clients utilizing storage on Equallogic Storage Area Network
• Set up servers for deployment including remote virtual server replicas for high availability and failover
• Built out virtual server infrastructure including resource and capacity planning for compute, memory, storage and network along with installing and testing business critical Software
• Utilized PowerShell to make major changes efficiently in Active Directory and Exchange
• Implemented policy changes, content filtering, and had to monitor and troubleshoot mail flow on Barracuda Firewall and Spam Filter which reduced viruses and spam for our clients by 75%
• Responsible for 24/7 on call support and network monitoring
• Planned and implemented network cabling and switch project for cardiologist office
• Repaired server hardware and recovered operating system saving client $60k in upgrade costs
• Assisted with Business Strategy and Planning in order to manage clients more effectively

Network Engineer

Responsibilities:

• Provided Server and Network support for several business clients in multiple industries
• Proactively monitored alarms for server and network outages
• Utilized Connectwise and Labtech to effectively manage tickets and monitor client networks
• Coordinated and performed troubleshooting with vendors and Internet Service Providers
• Audited backups for completion and performed recovery of files when needed
• Configured IOS on Cisco routers for lead network engineer in order to deploy to client offices
• Assisted in network refresh project configuring/deploying new images and PCs for offices reducing help desk tickets and increasing client productivity

SQL Developer

Responsibilities:

• Provide IT support for internet and hosting services to residential/business clients, technical staff and vendors
• Configured and tested routers, switches and modem/bridges
• Troubleshoot DSL, T1, Wireless, Web and Mail hosting, Database, Backups, Spam Filtering/Email Continuity, Anti-virus, Windows, Virtual Private Servers and Exchange Mail Servers
• Changes to domain DNS zones for web and mail services
• Data Center duties including change backup tapes and confirm backups, firewall/router/server consoling, rebooting and troubleshooting
• Communicate and work with Network Engineers to handle higher level issues