SUMMARY:

• Currently have over 16 years of professional IT experience as an Enterprise Support Specialist; experience includes working in large - scale enterprise environment.
• Highly experienced in Windows 10, Windows 7, Windows Vista, Active Directory, Windows Server 2008/2010/2012, VMWare, and Microsoft SCCM, WSUS, VPN, VLAN, JIRA, DNS, DHCP, TCP/IP.
• Experience working with different platform including Windows, Unix, Linux. Vast experience working in a fast-paced enterprise environment, ability to work under pressure and deliver effective service.
• Operate Home Lab since 2008: VMware 5.5, Windows Server 2008/2012

TECHNICAL SKILLS:

Languages: Shell Scripting, Windows Power, Shell, Emacs, VB Script Batch

Networks: DHCP, Static IP, TCP. IP, FTP, Wan, LAN, Wireless, Firewall, Proxy Server, Cisco Routers EGRIP RIP OSPF VLANS Subnets

Hardware: AMD, INTEL, NETGEAR, DELL, HP, Sony, Research & Motion, Switches Netgear

Software: SharePoint, Lotus Notes, Windows 7, MS Office, Open Office, Microsoft SQLMicrosoft Exchange Windows 10 Veeam Backup and Replication

Deployments: Workstations, Blackberry s Laptops, Linux servers, Window servers, Raid storage

Platforms: Red-hat Linux, Windows XP, Mac OS X, Windows 7, Windows 8, Ubuntu, Fedora, Windows Server 2008, Windows Server 2012, Android, VMware Heat

PROFESSIONAL EXPERIENCE:

Confidential

Systems Engineer Senior

Responsibilities:

• Deploy 3rd party software using Heat
• Create software packages using bash or PowerShell
• Lead engineer for Microsoft Office 365 package creation and migration
• Setup and manage windows machines using group policy
• Manages Symantec PGP servers
• Create windows 7 full flash updates and custom WIM files for MDT
• Lead engineer for Microsoft windows 10 migration
• Patch Security vulnerabilities on 3rd party applications
• Setups and deploy windows virtual servers
• Configure machines using administrative templates
• Setup and configure Microsoft MBAM servers
• Build and deploy Microsoft provisioning packages
• Setup and configure automated Microsoft deployment servers
• Build windows 10 images for all hardware
• Manage a domain of 20000 plus windows machines
• Configure and deploy packages using Microsoft SCCM
• Manages a team of windows platform engineers

Enterprise Administrator

Responsibilities:

• Setup and configure VMware ESXI Host servers
• Configure Cisco asa security compliance
• Upgrade all physical servers to virtual machines
• Migrate Microsoft Windows Server 2003 Forest to Microsoft Server 2012
• Setup Microsoft Group Policy and Security Groups
• Manage VMware backups using veeam enterprise
• Migrate Active Directory users and Groups to Microsoft Server 2012
• Setup and install Microsoft Deployment Toolkit for Imaging machines
• Configure and Install Microsoft WSUS for Windows Patches
• Deploy Software using Microsoft System Center Configuration Manager (SCCM)
• Configure Symantec Enterprise Server for Computers and laptops
• Installs Microsoft Server 2008r2 and 2012 virtual machines
• Provide Advanced User Support
• Install cisco switches and WatchGuard firewalls
• Configure VPN tunnels and VLANs for internal networks
• Setup and deploy Microsoft remote applications
• Deploy network attached storage and tape drives

Information Systems Engineer

Responsibilities:

• Manage automated deployment of UNIX, Windows and networking system patches.
• Configure and optimize server and desktop operating systems and enterprise patch management systems.
• Apply security patches to windows servers and desktop environments
• Develop, implement, maintain, and oversee enforcement of computer system policies, procedures using Lumension security software
• Provide primary support for all user accounts administration which includes new user accounts administration in Windows, and Linux environments
• Manage Jira Exact Subversion Jenkins Confluence and SVN Consoles
• Backup virtual machines using Symantec backup exec
• Create email accounts and user accounts using Microsoft Active directory
• Deploy laptops and desktops and VMware machines
• Migrates server 2003 to server 2008r2
• Uses VMware V-motion to move machines to different host environments
• Create windows 7 images for desktop and laptops
• Provide support for VPN access and test environments
• Remove malware and spyware and rouge Trojans from user machines
• Setup laptop encryption using Symantec disk encryption
• Deploy software using Microsoft Active Directory
• Provide windows security using group policy
• Deploy system updates using windows server update services
• Deploy machines remotely using Microsoft Deployment Toolkit and Symantec ghost
• Support all users and contractors and staff on the Maryland Healthcare Exchange

Information Systems Analyst

Responsibilities:

• Provide primary support to division staff in the routine operations of Microsoft active directory administration
• Provide primary support for all user accounts administration which includes new user accounts administration in Windows, and Linux environments
• Setup Active directory users and groups and security groups
• Installs Microsoft Server 2008r2 and 2012 virtual machines
• Maintains Organizational units and Active directory auditing
• Group Policy Software distribution and data management
• Setup and maintain Microsoft SQL
• Migrate Windows XP Machines to Windows 7
• Troubleshoot and resolve problem via remote assistance
• Activate Blackberry’s on the BIS server
• Deploy Smart Board machines, HP Digital Sender and projectors
• Manage a Domain of 426 workstation computers and servers
• Image machines with Symantec ghost and Microsoft System Center Configuration Manager (SCCM)
• Provide Excellent Customer service to users and resolve helpdesk problems.
• Linux Storage servers

Windows System Administrator

Responsibilities:

• Microsoft Windows System Administrator
• Provided high quality and efficient customer support via phone or e-support solutions
• Acted as a liaison between customers, departments and computer systems
• Troubleshooting and resolving related problems via remote assistance through windows desktop applications
• Upgraded computer hardware and server software applications

Computer Field Technician

Responsibilities:

• Computer Hardware technician for Dell Computer Corp and IBM Global Services
• Build Computer workstations and Linux storage servers
• Provided desktop support for internal and external customers at Social Security Administration
• Microsoft windows network administrator and domain administrator