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Local Systems Administrator Resume

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Lynn Haven, FloridA

SUMMARY:

  • Insightful, results - driven IT professional with notable success directing a broad range of corporate IT security initiatives while participating in planning, analyzing, and implementing solutions in support of business objectives.
  • Excel at providing comprehensive secure network design, systems analysis, and full lifecycle project management.
  • Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support.
  • Outstanding project and program leader; able to coordinate and direct all phases of project-based efforts while managing, motivating, and guiding teams.

AREAS OF EXPERTISE:

  • Network and Systems Security
  • Research and Development
  • Regulatory Compliance
  • Cost Benefits Analysis
  • Policy Planning / Implementation
  • Virtualization & Cloud Technologies
  • Data Integrity / Disaster Recovery
  • Risk Assessment / Impact Analysis
  • Technical Specifications Development
  • Team and Project Leadership

TECHNICAL SKILLS:

Platforms: Windows 7/8/8.1/10, Windows Server 2012 R2, LinuxNetworking: LAN / WAN Administration, VPN, TCP/IP, SMS/SQL, 100BaseT Ethernet, SecureID, VoIP

Languages: HTML/HTML 5, Java, JavaScript, PHP, CSS

Tools: MS PowerShell, N-Able, Citrix, AutoDesk QTO, Symantec Endpoint Protection, VMware, MS Hyper-V, Lo Microsoft Office Suite, Access, MS Project, MS VISIO, Outlook, SCCM, SMS

PROFESSIONAL EXPERIENCE:

Confidential, Lynn Haven, Florida

Local Systems Administrator

Responsibilities:

  • Train end users in the use of equipment and software functionality
  • Provide desktop application, hardware, printer, and network support for users including users at remote locations
  • Troubleshoot and identify software and hardware issues for 1700 PC’s and Avaya/Polycom phones in a call center environment
  • Maintain correct host/extension pairings in Oracle database to ensure communication between Customer Relation Management software and Avaya phone system functions properly
  • Create and maintain user accounts as well as add/remove responsibilities to ensure least privilege in Oracle based software
  • Install new hardware as needed to refurbish PC’s and return to a service ready state
  • Build and test network cabling using a variety of test equipment
  • Track asset tag of all PC and phone related hardware throughout the call center and update all changes in location within the center to SharePoint
  • Resolve needs of call center staff through the use of Remedy and SCSM ticketing systems ensuring Service Level Agreements are met
  • Map network drives/backup-restore user accounts during staff moves
  • Assist site System Administrator with installation of new routers, fiber optic, and Cat5-e network cabling as well as trouble shooting and resolving complex Software/Hardware/Networking issues
  • Install software pushed thru SCCM to desk top PC’s via Software Center
  • Utilized Remote Software to provide system support and repairs
  • Reimage Pc’s as needed
  • Perform quarterly UAT Testing for newer versions of the New Generation Desktop Environment
  • Install, troubleshoot and provide update for the Symantec Utility Protection software for the call center.
  • Utilize Active Directory to create and manage user groups and profiles

Confidential, Panama City, Florida

Shipping and Receiving Clerk

Responsibilities:

  • Reviewed new customer orders and requests and manually entered data into a centralized database.
  • Manually created shipments, assigned carriers and dispatched shipments.
  • Utilized Clark and Heister fork lifts to ship and receive incoming and outgoing inventory.

Confidential, Panama City, Florida

Inventory Control Clerk

Responsibilities:

  • Attended production meetings to gather inventory requirements for upcoming production schedule
  • Reconciled daily inventory in PeopleSoft Inventory Management System for over 500 SKUs.
  • Reported inventory balances and cycle counts in both the PeopleSoft ERP and WMS systems.
  • Stacked and transported all overstock to storage areas.
  • Communicated with floor managers to determine merchandise placement.
  • Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
  • Inspected product load for accuracy and safely transported it around the warehouse.
  • Utilized forklifts and hand trucks to load and unload cargo containers for outbound shipment.

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