Local Systems Administrator Resume
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Lynn Haven, FloridA
SUMMARY:
- Insightful, results - driven IT professional with notable success directing a broad range of corporate IT security initiatives while participating in planning, analyzing, and implementing solutions in support of business objectives.
- Excel at providing comprehensive secure network design, systems analysis, and full lifecycle project management.
- Hands-on experience leading all stages of system development efforts, including requirements definition, design, architecture, testing, and support.
- Outstanding project and program leader; able to coordinate and direct all phases of project-based efforts while managing, motivating, and guiding teams.
AREAS OF EXPERTISE:
- Network and Systems Security
- Research and Development
- Regulatory Compliance
- Cost Benefits Analysis
- Policy Planning / Implementation
- Virtualization & Cloud Technologies
- Data Integrity / Disaster Recovery
- Risk Assessment / Impact Analysis
- Technical Specifications Development
- Team and Project Leadership
TECHNICAL SKILLS:
Platforms: Windows 7/8/8.1/10, Windows Server 2012 R2, LinuxNetworking: LAN / WAN Administration, VPN, TCP/IP, SMS/SQL, 100BaseT Ethernet, SecureID, VoIP
Languages: HTML/HTML 5, Java, JavaScript, PHP, CSS
Tools: MS PowerShell, N-Able, Citrix, AutoDesk QTO, Symantec Endpoint Protection, VMware, MS Hyper-V, Lo Microsoft Office Suite, Access, MS Project, MS VISIO, Outlook, SCCM, SMS
PROFESSIONAL EXPERIENCE:
Confidential, Lynn Haven, Florida
Local Systems Administrator
Responsibilities:
- Train end users in the use of equipment and software functionality
- Provide desktop application, hardware, printer, and network support for users including users at remote locations
- Troubleshoot and identify software and hardware issues for 1700 PC’s and Avaya/Polycom phones in a call center environment
- Maintain correct host/extension pairings in Oracle database to ensure communication between Customer Relation Management software and Avaya phone system functions properly
- Create and maintain user accounts as well as add/remove responsibilities to ensure least privilege in Oracle based software
- Install new hardware as needed to refurbish PC’s and return to a service ready state
- Build and test network cabling using a variety of test equipment
- Track asset tag of all PC and phone related hardware throughout the call center and update all changes in location within the center to SharePoint
- Resolve needs of call center staff through the use of Remedy and SCSM ticketing systems ensuring Service Level Agreements are met
- Map network drives/backup-restore user accounts during staff moves
- Assist site System Administrator with installation of new routers, fiber optic, and Cat5-e network cabling as well as trouble shooting and resolving complex Software/Hardware/Networking issues
- Install software pushed thru SCCM to desk top PC’s via Software Center
- Utilized Remote Software to provide system support and repairs
- Reimage Pc’s as needed
- Perform quarterly UAT Testing for newer versions of the New Generation Desktop Environment
- Install, troubleshoot and provide update for the Symantec Utility Protection software for the call center.
- Utilize Active Directory to create and manage user groups and profiles
Confidential, Panama City, Florida
Shipping and Receiving Clerk
Responsibilities:
- Reviewed new customer orders and requests and manually entered data into a centralized database.
- Manually created shipments, assigned carriers and dispatched shipments.
- Utilized Clark and Heister fork lifts to ship and receive incoming and outgoing inventory.
Confidential, Panama City, Florida
Inventory Control Clerk
Responsibilities:
- Attended production meetings to gather inventory requirements for upcoming production schedule
- Reconciled daily inventory in PeopleSoft Inventory Management System for over 500 SKUs.
- Reported inventory balances and cycle counts in both the PeopleSoft ERP and WMS systems.
- Stacked and transported all overstock to storage areas.
- Communicated with floor managers to determine merchandise placement.
- Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport.
- Inspected product load for accuracy and safely transported it around the warehouse.
- Utilized forklifts and hand trucks to load and unload cargo containers for outbound shipment.