IT Systems Manager Resume York, PennsylvaniaÂ - Hire IT People

SUMMARY:

Professional with numerous years of providing hands - on IT, Manufacturing, Quality Assurance and Distribution business functions.

TECHNICAL SKILLS:

EXPERTISE AREA:

PROFESSIONAL EXPERIENCE:

Confidential, York, Pennsylvania

IT Systems Manager

Responsibilities:

Daily support of in-house developed ERP system.
Assisted with the planning and implementation of Oracle ERP (v r12).
Oracle ERP System Administrator.
Coordinated IT system changes and outages with local management and corporate IT.

Confidential, York, Pennsylvania

IT Senior Systems Administrator

Responsibilities:

Daily support of all site technology in three separate buildings for a total of approximately 750,000 sq ft. including the MDF, 11 IDF locations, 150+ computers and 400+ coworkers.
Support responsibilities included Windows Servers, Windows Desktops, networking equipment, Mobile devices, Wi-Fi equipment, Automation systems, PLCs’, scanning equipment, laser printers, label printers, telephone systems and all applications in manufacturing and distribution including Citrix and Kronos.
Created, prioritized and resolved Remedy Service Management requests within corporate guidelines.
Resolved all technical issues within the agreed upon SLA.
Network wiring, all types of Infrastructure upgrades including UPS, NetApp and WAN/LAN equipment.
Upgraded 160 WINXP 32 bit clients to WIN7 64 bit clients via SCCM. Managed the installation f 80 Cisco APs’ across two different buildings.
Upgraded switching equipment in MDF and IDF locations.
Root cause problem analysis for manufacturing and distribution
Acted as liaison between vendors, local site leadership and corporate IT resources.
Acted as a backup and resource to out of state Systems Administrators.
Supervised IT Technicians and various IT contractors

Confidential,York, Pennsylvania

Senior Systems Administrator

Responsibilities:

Design, manage and implement IT projects developed from user requirements using established SDLC policies.
Completed project that involved remotely upgrading InfinityQS 2004 to ProFicient 1b on 667+ computers located at over 60 manufacturing and support locations.
IT project integration/management support for new plant automation projects within Six Sigma plan.
Integration of manufacturing equipment such as PLCs, packaging equipment, etc… via Kepware and SQL.
Advanced level technical support for a global IT infrastructure supporting over 3000 users and computers.
MSSQL 2000/2005 DBA and technical support for databases running at 60 different plant locations.
Windows server administration duties included user security, backups, system migrations and testing.
SAP administration duties included user security and ABAP modifications.
Software installation and support included MS Office, MS Access, Barcoding, Inventory, DMS and other applications used by Human Resources, Accounting, Shipping, Receiving, Manufacturing and other departments.
Conversion of Quantum from an Oracle database to a MSSQL 2000 database.
Other duties included upgrading Windows98/Novell network to Windows NT.