Systems Deployment Specialist Resume

PERFORMANCE PROFILE:

A talented and resourceful Systems Support Specialist with 15+ years delivering systems integration, deployment and end - user support to the Confidential, the Confidential, and Confidential, locally, nationwide and across the globe.
Combines strength in leadership, analytical problem solving and technical acumen to impact and achieve SLA goals.
Possess a collaborative history of working with teams, key stakeholders and management in achieving and often exceeding project goals.

TECHNICAL SKILLS:

Hardware: Build stand Dell racks from the ground up, installed PDUs, KVM, racked server, MD3200 SAN, Dell and HP servers and desktops, Printers - HP and Lexmark

Software: Microsoft Servers and Workstations, Dell Server software, Veritas Backup, Symantec Antivirus, Ghost, Windows PE, Remedy, Microsoft Office Products, Wireshark,

Operating Systems: Windows Servers NT 4.0 - 2008 and Linux Server Windows Pro fessional 2000 - 201 0 desktops

Other Skills: DNS, DHCP, WINS, TCPIP, RAID arrays, Active Directory, NetApp, Group Policy, Print Server, File Server, Powershell Technical Training and Reporting, server and workstation deployments

KEY STRENGTHS:

Systems Integrations
Systems Configuration
Team Leader
Troubleshooting Skills
Security Focused
Patch Management- WSUS
BMC Remedy Suite 8.1
Excellent Communication & Interpersonal Skills
Imaging Processes
SCCM - Active Directory
Symantec Antivirus
Symantec Backup Exec
Monitoring Tools

PROFESSIONAL EXPERIENCE:

Systems Deployment Specialist

Confidential

Responsibilities:

Responsible for the complete scope of trips to embassies, consulates and agencies for the deployment of hardware/software, personnel management, mentoring, weekly briefings and on-site support.
Provided onsite deployment of Windows and a few Linux servers and thousands of workstations using Microsoft Window PE software.
Delivered consular application training to embassy personnel up to the Chargé d’Affaires of the Embassy and provide systems training to local systems staff for consistency across the Consular Affairs Bureaus.
Forged strong alliances with cross-functional teams, ensuring continuous daily support to effect more efficient and timely completion of projects.
Contributed to the consular affairs help desk as an SME in between in embassy visits. Resolved multiple remedy tickets.
Assigned emergency server replacement trips and while on site addressed other problems.

Information Management Specialist

Confidential

Responsibilities:

Executed numerous domestic deployments of servers, desktops and laptops and other peripheral devices to US Senators’ local and home offices. Completed all eight of Senator Chuck Schumer’s home offices.
Proficient in building and deploying Dell and HP enterprise servers – installed and configured hardware, RAID, OS, TCP/IP on Windows Platform
Built and deployed scores of HP/ Compaq ProLiant Windows NT 4.0 and 2000 servers and was part of a team that built and deployed a secure backup server farm after 911 terrorist attack for fault tolerance and to ensure the Senate could remain fully operational in the event of another potential attack.
Installed Symantec Antivirus enterprise edition, APC PowerChute, Backup Exec and security patches on all servers for optimization, security protection and fault tolerance in accordance with SAA and DoD security standards
Built and configured all equipment and prepared it for shipping before traveling to senators’ home offices to complete all setups on servers, workstations, laptops and printers. Conducted introduction and exit meeting at each location to confirm all equipment fully operational and customer’s expectations were fully met for each stop on state tours.

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