Field Engineer Resume

TECHNICAL SKILLS:

Hardware/Software: IPTV, EIA 608, EIA 708 captions, MPEG2, Video & Audio compression, H.264, EBIF, NVOD, VOD, DCT 2000, DCT 5000 ASTB, DVI 5000, Cisco - 8742,4742,8642, 4642, & legacy. Smart Cards, Infrared/UHF Remote, Modem, DVB Common Interface, Cache modeling, Performance measurement/optimization, Analog Video, de-interlacing, JTAG, HDMI, Video Asset Manager Testing Code, DVD Multiplexing, Black box and white box testing. Jira, Admintracker, and Clarify for bug tracking. Arris FiOS STB's - QIP-7232,7100, 6416, 6200, 2500 & 2708. DCT-700 and VMS1100.

Cable TV Environments: OCAP (Motorola and SA), MPEOS Testing, OCUR, UPnP, Cable Card,

Operating Systems: UNIX, Linux, Solaris 5.0 - 9.0, Windows 8, 7, XP, NT , 95 - 98 , HTML5, CSS3, XML, JavaScript,

Network +, Security +.:

Platforms: Worldgate, Liberate, Ncube, TV Guide. Agile testing atmosphere. AutoCAD, Visio, AVID - video/audio editing, Adobe PhotoShop & Illustrator, 3D animation - soft Image.

Related Technical Acumen: DIRECTV, Mystro TV and Time Warner Cable 3250HD STB, GI-NTSC and PAL Headends. Dolby Digital 5.1Testing. GUI (Message vault, Lotus Notes & Screening Room), CMX Editor.

EXPERIENCE:

Field Engineer

Confidential

Responsibilities:

DAC and Casmr support for Charters 4to1 project
Fixing channel maps for all of Charters MSO across the USA.
Create ESS (external service sets) for creation of channel maps.

Senior Video Engineer III

Confidential

Responsibilities:

Test Fios and Media Room STB's
Advanced Testing Solutions team member solving a wide variety of broadcasting issues from the field.
Building Arris Headend for Fios, in charge of maintaining it and making sure the SOW is complete.
Evaluate testing environments in TVE (TV Everywhere).
Testing MoCA on VMS 1100 Production environment.
Tested Residential gateways and broadband home routers.

IT/Systems Engineer

Confidential

Responsibilities:

QA the entire product before they are shipped.
Trouble shooting mechanical problems on machines.
In charge of maintaining all computers in this company.
Stream lining the processes for better functionality.

Software Test Consultant

Confidential

Responsibilities:

Worked on CAS for Cisco cable cards binding them to each STB, validated them through Time Warner's Cisco Headend billing systems.
Tested Prelude for Time Warner in house Streaming. Included Video Application of Movies, Sports & Television programs. Also tested EBIF, IPTV and H.264.
Edited nightly automated testing using Perl scripts.
Performed interoperable testing using Cisco, Samsung and Motorola servers and client type boxes. Tested MRDVR ensure every type of STB can play the others’ recordings, and the STB’s work together correctly.

Engineer II

Confidential

Responsibilities:

Quality Assurance for Samsung Home Network - MoCA set top boxes
Wrote test plans
Aided co-worker in the lab with all video problems
Tested PPV and MRDVR

Tier 2 Support Engineer

Confidential

Responsibilities:

Technical engineer for phone support. 24x7 for Motorola Headends & NAS RAC sites for Comcast across the USA
Channel Mapping Changes for Motorola Headends
Software upgrades on various Motorola Headend equipment.
SQL queries on Comcast databases for Headend trouble shooting
Tested new DTA for Comcast consumers

Systems Test Engineer

Confidential

Responsibilities:

Configure analog/digital or other typical lab equipment.
Interface directly with customers in order to determine customer need.
DOCSIS 3.0 testing on a variety of STB formats
Write and execute test plans as required by customers.
Code load and test Motorola STB’s
Set up and orient digital video equipment, including RF equipment & test equipment.

Headend Configuration Engineer

Confidential

Responsibilities:

SA and Motorola Headends.
DOCSIS testing.
Code down load for Motorola Tivo STB’s
In charge of upgrading a variety of Motorola Headend components.

Systems Engineer / Sr. Test Engineer

Confidential

Responsibilities:

In charge of maintaining SA and Motorola Headends.
Code Down load on SA STB’s all types.
OCAP project for both Motorola and SA. Integrated ATE into SA Headend. Worked on CAS on Cable Cards for SA Set Top Boxes.
Contracted to work at Mystro TV and Time Warner Cable on testing 3250HD STB and integration of OCAP into the SA Headend. MPEOS testing at Mystro.
Created test procedures and test case documentation for OCAP.
Troubleshoot a variety of video and audio issues. Help integrate new projects into various Headends.

Systems Engineer / QA Test Engineer

Confidential

Responsibilities:

Testing was done on CAS and Euro DOCSIS for access or smart cards in the lab.
Responsible for maintaining GI - NTSC and PAL Headends.
Work to integrate other vendors into NCube’s VOD Headend such as Worldgate, Liberate and TV Guide.
Executed and test Video On Demand GUIs with different set-top boxes that included GI DCT 2000, DCT 5000, and Scientific Atlanta. Down loaded VOD content and would load and configure UNIX applications into the VOD servers.

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