Ux Designer & Researcher Resume
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SUMMARY:
- Solutions driven UX designer with a track record of commended performance.
- Well versed in all phases of the UX design, product lifecycle, and with a strong working knowledge of user research and automation.
- Proven success in working as team lead and managing many different projects launches as well as code rewrites.
TECHNOLOGY SKILLS:
- Sketch, Marvel
- Card sorting, concept modeling, sketching, wireframes, persona creation
- Programing: Klemspeak, C#, Python
- GitHub, SVN, Jenkins
- Augmented Reality (AR), Virtual Reality (VR), Unity
- Firewalls: Sourcefire (FP - 81/83XX, FP-71/72XX), Cisco ASA (5585-X & 5500-X), SSP (FPR-93XX/41XX/21XX)
- Proficient with Linux OS and Microsoft Office applications (Word, PowerPoint, Excel, Outlook)
PROFESSIONAL EXPERIENCE:
Confidential
UX Designer & Researcher
Responsibilities:- Collaborated with many different teams (Developers, Marketing, Support, Sales)
- Created wireframes and prototypes
- Persona creation
- Contributed to a redesign of internal test framework
- Conduct user/customer research using CSAT and internal tools
- Added new software features to make upgrading SW more intuitive
Test Development Engineer II
Responsibilities:- Worked on an agile team as Scrum Master for many code rewrites
- Automated Manufacturing test with Python
- Automated 3rd party hardware tool in manufacturing
- Automated of software installation for our SSP products
- Built and maintained test cases using Autotest
- Performed manual regression testing for new builds
- Help in launching and maintaining product life cycle
Columbia, MD
Lead Hardware Support Engineer
Responsibilities:
- Automate RMA process in supply chain.
- Support root cause of RMAs hardware and software.
- Created and maintained netboot server (PXE)
- Network management of Lab network
- Worked directly with Sales for Demo Loan Programs.