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Ux Designer & Researcher Resume

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SUMMARY:

  • Solutions driven UX designer with a track record of commended performance.
  • Well versed in all phases of the UX design, product lifecycle, and with a strong working knowledge of user research and automation.
  • Proven success in working as team lead and managing many different projects launches as well as code rewrites.

TECHNOLOGY SKILLS:

  • Sketch, Marvel
  • Card sorting, concept modeling, sketching, wireframes, persona creation
  • Programing: Klemspeak, C#, Python
  • GitHub, SVN, Jenkins
  • Augmented Reality (AR), Virtual Reality (VR), Unity
  • Firewalls: Sourcefire (FP - 81/83XX, FP-71/72XX), Cisco ASA (5585-X & 5500-X), SSP (FPR-93XX/41XX/21XX)
  • Proficient with Linux OS and Microsoft Office applications (Word, PowerPoint, Excel, Outlook)

PROFESSIONAL EXPERIENCE:

Confidential

UX Designer & Researcher

Responsibilities:
  • Collaborated with many different teams (Developers, Marketing, Support, Sales)
  • Created wireframes and prototypes
  • Persona creation
  • Contributed to a redesign of internal test framework
  • Conduct user/customer research using CSAT and internal tools
  • Added new software features to make upgrading SW more intuitive
Confidential

Test Development Engineer II

Responsibilities:
  • Worked on an agile team as Scrum Master for many code rewrites
  • Automated Manufacturing test with Python
  • Automated 3rd party hardware tool in manufacturing
  • Automated of software installation for our SSP products
  • Built and maintained test cases using Autotest
  • Performed manual regression testing for new builds 
  • Help in launching and maintaining product life cycle
Confidential

Columbia, MD

Lead Hardware Support Engineer

Responsibilities:

  • Automate RMA process in supply chain.
  • Support root cause of RMAs hardware and software.
  • Created and maintained netboot server (PXE)
  • Network management of Lab network
  • Worked directly with Sales for Demo Loan Programs.

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