System/network/mobility Administrator Resume
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Joliet, IL
SUMMARY:
- Accomplished success in System/Network Optimization.
- Proven ability to create and deliver solutions tied to business growth, organizational development and system/network optimization.
- Detail oriented, skilled problem identifier and troubleshooter comfortable managing systems and networks, projects, and teams in a range of IT environments.
TECHNICAL SKILLS:
- Mobile OS
- Active Directory
- MDM System (Mass360)
- LogMeIn
- Cisco Wireless
- Microsoft 2008 / 2013
- DHCP/DNS/TCP/IP
- Office 365
- Cisco Routers & Switches
- Cisco ASA Firewall & VPN
- Windows 7 / 8.1 / 10
- VMware
PROFESSIONAL EXPERIENCE:
Confidential, Joliet, IL
System/Network/Mobility Administrator
Responsibilities:
- Hired as a full - time System/Network Administrator to deploy, manage, maintain, and backup environment utilizing LAN network and Windows Active Directory, ensuring 99.9% or better uptime.
- Evaluate, monitor, and enhance system/network environment with an emphasis on availability, reliability, scalability, security, data confidentiality, and network integrity.
System Administrator
Responsibilities:
- Revitalized email and domain environment by upgrading to O365 and Active Directory 2012.
- Acted as the technical hardware primary contact with multiple IT vendors, troubleshooting and optimizing environment for 99.9% uptime.
- Drove a 70% decrease in physical server hardware dependence by migrating production and high availability environments to virtualized environments running VMware ESXi 5.5.
Network Administrator
Responsibilities:
- Strengthened the network through updating the Cisco routers, switches, wireless controller, and ASA firewall.
- Replaced Cisco Core switch with Cisco Catalyst switches, improving overall network performance, hardware redundancy and increasing network capacity 25%.
- Orchestrated rollout of VOIP phone network including 150+ IP phones using Cisco Call Manager, Cisco Emergency Responder, and Cisco Voice Gateways, enhancing business communications and productivity.
Mobility Administrator
Responsibilities:
- Lead Confidential project with 200+ Intermec CS40 ordering devices for retailers, reducing operating cost 10%.
- Advised and assisted handheld support team migrating retailers to 400+ ZebraMC67 handheld devices, improving the retailer order entry process and reducing the retail support HH calls.
- Organized mobile device management solution Mass360, preparing 60+ Samsung Galaxy 2 tablet devices for truck fleet utilizing routing application, refining delivery and tracking system.
Confidential, Lombard, IL
Senior Network Administrator
Responsibilities:
- Consulted with customers to setup, deploy, and support designed solutions utilizing classroom networks for training customer employees and students. Administrated and maintained a multi-location network.
- Managed, lead, and trained tech team for all locations, increasing productivity of tech support..
- Implemented ghostcast imaging solution to complement existing disk drive duplication system, improving speed and accuracy of customer classroom training image rollouts.
- Successfully collaborated with key IT contacts for the scheduled rollout of security training and provided technical network assistance for ChicagoCon 2008, the Security Training and Hacking Conference, increasing revenue by 30%.
- Monitored and troubleshooted wired and wireless network infrastructure, including the administration of Active Directory and the upkeep of the antivirus protection.
- Installed IP based cameras at both Lombard and Chicago networks, allowing for greater visibility, improving security awareness.
- Rebuilt Prometric / Vue Testing center network, including Windows server and pcs, resulting in improved uptime, stability, and availability of testing environment.
Confidential, Aurora, IL
Network Administrator
Responsibilities:
- Maintained LAN/WAN network and upkeep of IT equipment for 27 locations throughout the Midwest.
Confidential, Richton Park, IL
PC LAN/Support and Repair Technician
Responsibilities:
- Hired as break fix tech out of college and asked to perform daily network administration of client systems.