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Enterprise System Engineer Resume

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Audubon, PA

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SUMMARY:

  • Competent, accomplished, results - oriented Enterprise Systems Engineer.
  • Demonstrated success in hardware systems with emphasis on analysis, engineering, systems administration, and technical support ranging from professional to large scale complex enterprise environments.
  • Excellent server management, troubleshooting, installation, configuration and analytical skills.
  • Dedicated professional with a well-earned reputation for delivering technology solutions on-time and according to specifications with proven expertise and strong ability to increase system reliability, ensure recoverability, and introduce system efficiencies under adverse conditions.

TECHNICAL SKILLS:

Enterprise Software and Applications: VMware 3.5 - 6.0, Symantec NetBackup, Symantec Endpoint, Orion SolarWinds, VMTurbo, VMware virtual SAN, Veeam Backup and Replication, Exchange 2003 - 2013, Microsoft Hyper-V, Microsoft Azure, Active Directory, Windows Server Update Services, SQL, Oracle

PROFESSIONAL EXPERIENCE:

Confidential, Audubon, PA

Enterprise System Engineer

Responsibilities:

  • Interface directly with internal customers to verify requirements, goals, and expectations to ensure total customer satisfaction.
  • Responsible for 99.999% uptime of all enterprise infrastructure worldwide with a total of 12 datacenters supporting 2,100 virtual machines, 21,000+ databases (SQL and Oracle), and 2.13 petabytes of storage capacity.
  • Coordinate yearly disaster recovery tests.
  • Monitor all infrastructure 24x7 using a variety of alerting tools including but not limited to Orion Solarwinds, vCenter Operations Management Suite, VMTurbo, and Network Appliance DFM.
  • Responsible for the design, implementation, maintenance, and the daily backup infrastructure and processes.
Confidential, Audubon, PA

Operations Support Associate

Responsibilities:

  • Updated software for the Deployment Utility.
  • Manual updated tables in SQL.
  • Wrote scripts in SQL.
  • Updated file settings that have been established for customers to ensure that they meet the customer specified requirements.
  • Setup and configured laptops for clients.
  • Created users and sites for clients across several products
  • Trained employees on processes
  • Created work instructions
Confidential, Audubon, PA

Project Support Technician

Responsibilities:

  • Transitioned business operations to new department.
  • Worked on Legacy products.
  • Assisted in process improvement initiatives.
  • Created work instructions.
  • Managed FTP site access
  • Created SQL scripts for improved processes
Confidential, Audubon, PA

Technical Support Specialist

Responsibilities:

  • Moved SQL databases across servers.
  • Wrote scripts in SQL.
  • Updated PDS file settings that have been established for customers to ensure that they meet the customer specified requirements.
  • Setup and configured and shipped internationally laptops for clients.
  • Created databases for SAS Exports and other reports.
Confidential, King of Prussia, Pa

Software QA Representative/Deployment QA Representative

Responsibilities:

  • Conducting quality review on studies that have been installed on laptops and terminal servers.
  • Quality reviewing the study updates.
  • Carrying out quality review of terminal server account setups
  • Providing quality related assistance to other study operations and technical operations personnel
  • Developing system testing scripts
  • Conducting system testing
  • Reporting testing and review anomalies

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