SUMMARY:

• Senior Systems\Solutions Engineer Accomplished technical professional with 15 - year track record of hands-on innovation and success
• Technically sophisticated and results-driven IT professional with solid history of corporate enterprise support across on- prem, colocation, Microsoft Azure, and Amazon Web Services platforms.
• Adept at architecting, engineering, managing, and implementing cost-effective corporate infrastructure services and solutions.
• Broad knowledge and success working with SaaS managed services products (Hosted Exchange, Office 365 migration, and managed security).
• Expert ability to translate strategic business objectives into compelling technology solutions, and present technical information coherently at all organizational levels.
• Excellent interpersonal skills; forge and maintain effective relationships with diverse groups of colleagues, clients, and key stakeholders. An influential leader committed to developing, engaging, and motivating top-performing teams.
• Maintain knowledge of current and emerging technologies, products, and trends. Recognized for complex problem resolution, adaptability, cross-functional team collaboration, and strong business acumen.
• Corporate Enterprise & Infrastructure Support / Project Management / Network & Internet Security
• Cloud Migration Strategy / Disaster Recovery Planning / Productivity Optimization / Strategic Planning

TECHNICAL SKILLS:

Platforms: Windows Server 2008/2008R2/2012R2 Operating Systems, Windows 8/10, Microsoft Exchange Server 2007/2010, Red Hat Linux (RHEL) 6X/7X, CentOS 5.X/6 Operating Systems

Network Administration: Win2k8 and Win2k12 Active Directory, User\Group Profiles, Various Backup Stragties, Group Policies (GPO) and Organization Unit (OU) administration, NTFS Permissions (NestedPermissions)

Cloud: Microsoft Azure and Operation Management Suite (OMS), Office 365, Amazon Web Services (AWS), Confidential Cloud - Hybrid Cloud Achitecture, System\Application Deployment, Directory Services

Firewalls: WatchGuard, Cisco ASA 5500 series

Databases: SQL 2008/2012, MySQL

Storage: EMC CLARiiON CX4-120, Navisphere 6.28.20.1.40, Dell Power Vault, HP MSA, Azure and AWS Cloud Storage, CIFS, iSCSI, Fiber, NFS, DFS Replication

Networking: WAN, VPN, IIS 6.0/7.0, Load Balance (F5, AWS ELB,Azure) Cisco Routers, Cisco Layer Two/Three Catalyst switches, WINS, DNS, SSH, SSL, DHCP, TCP/IP, MPLS, SIP trunk, Wireless Access Point, VoIP, PKI

Software: Visio, SharePoint 2007/2010, Team Foundation Server (TFS), System Center Operation Manager 2007(SCOM), Microsoft System Center Configuration Manager (SCCM)

Virtualization: VMware ESXi 5.0, 5.5, vCenter Server, vCloud Director, Microsoft Hyper-V, Microsoft Virtual Machine Manager (VMM), AppLogic 3.14/3.7

PBX & VM: ComDial, ShoreTel, Inter-Tel, Polycom

Scripting: PowerShell 3.0/4.0/DSC Administration (Automation) and Scripting, VB Scripting

BC/DR: Symantec Backup Exec, Mozy, Carbonite, CommVault, Windows NT Backup, DFS Replication

PROFESSIONAL EXPERIENCE:

Senior Solutions Engineer

Confidential, Tukwila, WA

Responsibilities:

• Deployment of OMS agents on Windows\Linux servers for LogAnalytics of production servers gathering data in respects to health, change tracking, antimalware and patch assessments, security and compliance, and Azure Site Recovery (ASR).
• Devised and implemented dynamic solutions for migration deplyments from on premises and colocation into Microsoft Azure or Amazon Web Services (AWS); enabled Office 365 migration.
• Authored Statement of Work (SOW) aligning organizational resolution capabilities with specific client business problems, responded to RFI’s.
• Led support of all technical operations, engineering, and product development decisions based on customer input.

Lead Sales Engineer

Confidential, Seattle, WA

Responsibilities:

• Developed compelling customer presentations and architectural designs; promptly addressed all request for proposals ( RFP) for networking, enterprise/WAN service integration, security, voice/video, data center, virtualization, and customer premise equipment (CPE).
• Devised and implemented dynamic solutions for migration from on premises and colocation into Microsoft Azure or Amazon Web Services; enabled Office 365 migration.
• Collaborated with cross-functional teams to capture design approvals for clients; coordinated client feedback for project management team.
• Demonstrated strong technical proficiency in hosting services, infrastructure solutions, information security, networking technologies, IP routing/switching, Internet and MPLS-VPN architecture, VoIP technologies, and data, video, and voice communications equipment.

Senior Solutions Engineer

Confidential, Seattle, WA

Responsibilities:

• Completed build out of multiple workloads’ proof of concepts (PoC) in a hybrid environment using on-prem, co-location, and cloud platforms. PoC’s included Windows, Linux servers, cloud storage that supported Exchange 2010 and SharePoint 2010 workloads.
• Demonstrated comprehensive understanding of clients’ outsourced infrastructure constraints including AC\DC power, cooling, and other environmental controls.
• Employed expertise in design and implementation for enterprise/WAN service integration.

Senior Solutions Engineer

Confidential, Seattle, WA

Responsibilities:

• Led PaaS/IaaS/SaaS product portfolio training for nationwide Account Manages and Sales Engineers; products included Office 365, Host Exchange, SharePoint, website management, security, and backup\e-mail archiving.
• Devised and implemented dynamic solutions for migration from on premises and colocation into Microsoft Azure or Amazon Web Services; enabled Office 365 migration.
• Successfully built out various workloads’ proof of concepts (PoC) in a hybrid environment using on-prem, co-location, and cloud platforms. These PoC’s were built with both Windows and Linux servers.
• Completed consultative, solutions-based designs for Internet-centric business clients requiring outsourced infrastructure options to optimize technical capabilities.

IT Operations Manager/Senior Systens Engineer

Confidential, Kent, WA

Responsibilities:

• Network Administion of corporate Windows 2008 Active Directory environment, maintaining various group policies and NTFS permissions including Nested permissions. Installed new hardware, systems, and software as refreshes accured.
• Troubleshooted all aspects of the corporate network infrastructure including all server\workstations and their installed applications, networking devices (router, switches, firewalls). Responeded to monitoring alerts from SCOM.
• Performed O\S and application patching\updates\upgrades using Microsoft System Center Configuration Manager (SCCM), generated monthly reports to submit to management, customs SQL queries to define specific requests.

IT Operations Manager/Senior Systems Engineer

Confidential, Kirkland, WA

Responsibilities:

• Developed corporate BC\DR plan (tested) to ensure all stakeholders systems and data would recover from an unforeseen event using various technologies.
• Led implementation of cloud backup solution—with Iron Mountain using PC Connect—for all organizational corporate laptops.
• Migrated corporate Exchange 2003 environment into Office365. Lead administrator of 200 mailboxes within this environment
• Maximized storage capacity with EMC CLARiiON CX4-120 device supporting corporate SharePoint virtual development, production environments, and corporate virtual/physical Exchange 2007 environment.

Senior Systems Engineer

Confidential, Kirkland, WA

Responsibilities:

• Facilitated addition of HP 7000 Blade chassis with 24 HP BL460 servers to corporate network infrastructure.
• Employed Microsoft Hyper-V virtualization technology to construct development, testing, and staging environments; production environment utilized VMware ESX 4.0 Enterprise server virtualization technology and enabled centralized management of ESX hosts servers.