SUMMARY:

• Clear understanding of data center build outs from shell to production
• Understand Network Configuration, Microsoft Office applications and tools
• Strong ability to Install, Terminate and Test copper, fiber (Sm and MM), coax, and RF signal cables
• Proficient in using test meter such as JDSU, Fluke DTX 1800 & Fluke SimpliFiber
• Team player and experienced leader who seamlessly adapts to change
• Hard worker that goes the extra mile to execute and finish a task within a timely manner
• Excellent under pressure, quick learner with focus on quality

PROFESSIONAL EXPERIENCE:

Confidential

NOC Switch engineer

Responsibilities:

• Coordinate the decommissioning of network equipment and cabling, support troubleshooting network configuration issues, power and services necessary to support the Data Center growth for transport equipment and applications.
• Managed Network infrastructure multiple Contact Center users, which is the backbone for all Data/Voice transfer and connectivity across the various locations worldwide
• Utilize network monitoring tools for troubleshooting, administering, and monitoring to ensure that all network equipment is functioning in accordance with company standards and policies, before, during, and after changes are made.
• Coordination with other department and groups for the graceful shutdown of network elements, data communications and peripheral equipment while maintaining network integrity and quality of all systems still active supporting customer traffic
• Perform lead responsibilities, acceptance, signoff and cutover of equipment with network teams such as Planning, Engineering, Transport Engineering, Transport Operations, Maintenance Operations, and Security and other organizations. Escalate where appropriate of project slippage for those projects in the critical path.
• Serve as the main point of contact for decommissioning and operations personnel regarding the transport equipment. Build and maintain relationships and positive rapport with different organizations to facilitate implementation of projects transparent to the network.
• Responsible for support, administration, and maintenance of transport solutions of complex network Layer 1 fabrics and serving as the initial contact point for related Layer 1 network trouble investigation.
• Familiar with Cisco, Juniper, Nokia, F5 and A10 equipment such as routers, multilayer switches, load balancers, firewalls.
• Create charts/graphs for management as required.
• Make recommendations to management based on network history and work trends.
• Work in partnership with the operations and maintenance engineering teams for the support of the production network. Create and maintain network documentation
• Create and maintain standards and procedures and enforce them with the vendor.
• Use current ticketing system, Remedy, test procedures, Protocol Analysis, Packet Capture, NetScout, Fluke, T - Berd, JDSU, and other fiber test tools
• Demonstrated technical and analytical skills with the ability to troubleshoot end-to-end systems.

Confidential, Englewood CO

Lead Technician/Forman

Responsibilities:

• Infrastructure cabling 12 plus years experience in deployment and installation of switches, routers and servers
• 7 plus years of experience in High Speed Data, Voice, IP and Data Networking.
• Knowledgable about power generation and power distribution including facility and cabinet based PDU’s and UPS’s experience in deployment and installation of switches, routers and servers
• Working and functional knowledge of HVAC dynamics.
• Proven experience to effectively plan project installations and forecast infrastructure growth - including designing and delivering remotely, ordering supplies, maintaining inventory control, and documenting processes,
• Basic knowledge of all current types of networking and server hardware.
• Proven analytical, problem solving and organizational abilities
• Superior interpersonal skills with the ability to work with vendors, employees and management

Confidential, Denver, CO

Technician III

Responsibilities:

• Contracted to deliver on-time and under-budget rebuild and new construction of data closets, network infrastructure, cabling, routers, alarms, TV, speakers, and cameras.
• Client's and project scope include:
• Buckley AirForce Base: Add-ons and removal old network
• LifeTime Athletics: Communication systems (PA, Alarms, TVs, Security, and Camera)
• Denver Public School: Upgraded door access cards and security systems.
• WellsFargo: CISCO switch system upgrades, removal and installation.
• Denver World Trade Center: AVAYA Phone system upgrade.

Confidential, Ashburn,VA

Data Center Engineer

Responsibilities:

• Terminated over 3500 infrastructure fiber tips using Corning Unicam equipment also Leviton jig, dress. Trouble shoot, test & fix each fiber for passing with Fluke DTX 1800.
• Work with engineering groups to create a patch plan for fiber and copper path to connect servers, routers, switches, and various other equipments to SalesForce network. I was responsible for new cabinet build out.

Confidential, El Segundo, CA

Technician III

Responsibilities:

• Data Tech for SalesForce (contracted) since July 2011, Ashburn, VA. Data Center
• Working with patch plan to wiring servers to network, as well as rack and stack
• Managed crew of technicians ensuring quality of workmanship and overseeing multiple projects from start to finish during D.C. build outs

Confidential, San Jose, Silicon Valley, CA

Provisioner

Responsibilities:

• Managing a project included provisioning and mapping out a T1, DS3, or a OC3 circuit on a FUJITSU and NORTEL OC system. Doing the virtual cross connect and testing the circuit from end to end using a virtual loop back or a physical one. Trouble shoot and bringing resolution to a matter is a daily occurrence.
• Daily updates to management, Call center and NOC with order status and specific customer requests
• Fiber testing with T-Bird and other fiber testers
• Provided support for DACS switchboard, PBX boxes, and customer equipment in colo-cage.