Customer Service Representative Resume
5.00/5 (Submit Your Rating)
Manassas, VA
SUMMARY:
- I quickly learn and master new technology; I am also equally successful in both team and self - directed settings.
- I have the ability to direct complex projects from concept to fully operational status.
- I am a goal-oriented individual with strong leadership capabilities.
- I am organized, highly motivated, and a detailed-directed problem solver.
SKILLS & ABILITIES:
Networking Technical Support/Customer Service:
- TCP/IP & LAN/WAN Protocols Tier 1, Tier 2
- Network Technology Call Center
Network Systems Management :
- Troubleshoot Hardware/Software
- Network Development Troubleshoot Network Connectivity
- GUI Applications Software Installation Support
Operating Systems:
- Windows 98/2000/XP/Professional/Vista Phone and Email Support
- Windows Server 2003 Documentation
- Linux
Hardware Communication:
- Palm/Handheld Devices Strong Written and Oral Communication
- Assemble/Disassemble PC’s Skills
- Install, Configure, Troubleshoot and Repair
- Installation, Testing and Troubleshooting of cabling
Software:
- Microsoft Word, Excel, PowerPoint, Access,
- Outlook, Publisher, Visio, Adobe Photoshop
- Install, Configure and Troubleshoot
EXPERIENCE:
Confidential
Overnight Selector
Manassas, VA
Responsibilities:
- Overnight selector
- Prepare merchandise to be shipped out to clients
- Label merchandise in accordance to delivery schedules
- Train new employees
- Inspecting equipment to ensure that they are properly charged And ready before each shift
- Auditing products to ensure accuracy to before shipping
- Forklift operations
Customer Service Representative
Manassas, VA
Responsibilities:
- Customer Service, meeting and greeting customers
- Technician, servicing vehicles to assure maximum performance
- Auditing inventory
- Sales
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