Network Analyst Resume

SUMMARY:

Networking professional with 5+ years of networking experience.
Currently pursuing the CCNA Routing and Switching certification.
Current and previous employment has provided opportunities to work on LAN devices/technologies on a university enterprise network and on WAN devices/technologies for an ISP.
Experienced with multiple network operating systems, such as Cisco IOS, Cisco IOS - XR, Cisco NX-OS, Cisco CatOS, Juniper Junos OS, and HP ProVision.

PROFESSIONAL EXPERIENCE:

Confidential

Network Analyst

Responsibilities:

Responsible for maintaining, supporting, and administering the campus-wide and remote networks that consists of 780+ routers/switches and is composed primarily of Cisco and HP/Aruba ProCurve devices.
Support the installation, configuration, management, and modification of network switches, routers, and wireless technologies.
Manage the LAN through the use of tools that include SolarWinds and Cisco Prime.
Experienced using firewall management tools, such as Cisco Security Manager and Palo Alto Panorama, to troubleshoot potential network issues.
Work with vendors, such as Cisco and HP, to troubleshoot issues that require more in-depth analysis.
Create network scopes and IP reservations on the enterprise DHCP server.
Assist with the building of a Confluence page to provide the team with a central location for documentation.
Proficient in the use of both ServiceNow and BMC Remedy ticketing systems to track efforts.
Received ITS Employee of the Month award for increasing efficiency and effectiveness of firmware upgrades through the use of scripts written for and pushed out by SolarWinds NCM.
Responsible for most of the access layer hardware upgrades on the Confidential wired LAN.
Assist with wireless network upgrades in a Cisco environment that includes 150+ switches and approximately 3000 access points.
Assisted with the deployment of Cloudpath XpressConnect onboarding software over a portion of the wired network.

Confidential

Engineer II- IP-NOC Core Support

Responsibilities:

Remote monitoring and support of the global backbone portion of the network, consisting of Layer 3 WAN connections.
Responsible for providing maximum network availability and optimal Mean Time to Resolution for the company’s IP and ATM network infrastructure
Familiar with Cisco IOS and Juniper Junos, as the vast majority of the network consists of Cisco and Juniper devices
Created and worked the largest number of cases on my team during 2013, my first year in the position, which consequently, helped limit network downtime and proactively prevent outages
Accountable for troubleshooting and resolving faults on the network through configuration changes, planning and executing maintenance, and remotely assisting field technicians
Worked directly with vendors, such as Cisco and Juniper, to rectify network incidents
Willingly assisted employees from other teams/tiers when they had exhausted their abilities.
Worked directly with other ISP’s to ensure our peering connections are operating at optimal capacity
Exhibited a reliable, hardworking attitude shown by my willingness to assist during off-shift hours.

Confidential

Network Incident Specialist

Responsibilities:

Monitored internal systems and customer environments through the use of IBM Tivoli Netcool.
Responsible for the maintaining the portion of our network that connects the backbone network to the router on the customer’s premise, including this router.
Identified, resolved, and escalated incidents in a professional and timely manner.
Provided excellent customer service by delivering accurate and timely updates to customers.
Assisted field technicians by effectively communicating to rectify situations.
Tested circuits using BERT/Loopback testing.

Confidential

Keeper of Herpetology and Aquatics

Responsibilities:

Responsible for the health and well-being of the majority of the venomous reptiles in a large, diverse collection, all the while maintaining a perfect safety record.
Primary caretaker for the vipers of the Saint Louis Zoo's WildCare Institute's Center for Conservation in Western Asia.
Aided the veterinarians during medical procedures, earning the designation as the only keeper-level employee with permission to restrain venomous snakes.
Selected to accompany management on field research expeditions to Armenia in both 2008 and 2009.
Volunteered to take on role as the Ocellate Mountain Viper Program Leader for the Association of Zoos and Aquariums.
Presented at the 34Th Annual International Herpetological Symposium and the Minnesota Herpetological Society Meeting in 2011.

Confidential

Field Research Assistant

Responsibilities: