SUMMARY:

• Energetic technology professional focused on implementing best security practices with the ability to problem solve complex technological issues and adapt to new technologies.
• Complete knowledge of ISO, NIST and ITIL best practices as it relates to security standards.
• Hands on experience with over 500 applications, networking, operations and risk management to accelerate business growth.
• Committed to providing an atmosphere of exceptional employee morale and impeccable service.
• Seeking a position that requires a high proficiency in cyber security operations.

TECHNICAL SKILLS:

• Webroot
• Websense
• IBM QRadar SIEM
• Vormetric
• LogRhythm
• Alert Logic
• Cisco Routers and switches
• Barracuda
• IronPort
• OpenDNS
• IDS/IPS
• Metasploit
• Snort
• Asset and Patch Management
• Symantec Endpoint Encryption
• Symantec AntiVirus
• McAfee ePO
• Kaspersky Internet Security
• RedHat Enterprise
• CentOS
• Server (2003
• 2008
• 2012 r2
• 2016)
• Windows 7
• 8 and bit

PROFESSIONAL EXPERIENCE:

Confidential, Houston, TX

Systems Engineer II

Responsibilities:

• Primary on - site (external facing) systems engineering consultant for a Managed Service Provider.
• Monitored threats using IDS/IPS consoles such as Alert logic threat manager, Webroot, Snort and Mimecast.
• McAfee Endpoint encryption and McAfee ePO administrator for DLP.
• Led project to create plan for Risk Assessment, Vulnerability and Penetration testing.
• Works closely with management to identify key security issues, establish a corporate-wide Information Security Policy and an Incident Response Plan.
• Helped test corporate Disaster Recovery and Business Continuance Plan for several clients.
• Work with team of 3 engineers to manage and maintain 20+ Cisco ASA and Meraki firewalls for client networks.
• Creates & maintains accounts, security groups.
• Perform specific market observations and vendor management to manage information security product lifecycles across various tools and determine appropriateness of next generation solutions.
• Citrix XenApp 6.5 and 7.6 Administrator.
• Microsoft Active Directory, DNS, DFS Administrator.
• Respond to off-hour alerts, calls, e-mails or notifications to ensure operational efficiency and uptime.
• Assists as needed with any projects as determined by the VP and COO of Information Technology.
• Perform and test routine system backups and restores.
• Scripting/automation (Powershell, VBScript, C#, Python).
• VMware 5.1 and 6.0 Administrator.

Confidential, Houston, T

Data Security Analyst

Responsibilities:

• Communicate & implement security policies and procedures.
• Monitors changes to network devices, servers, group policies & services.
• Maintains Server security access for data management at the folder structure level.
• Hands on experience using IBM QRadar, LogRhythm and Forcepoint Web Security.
• Provide access to PeopleSoft HRMS, Financials, Dialer & Benefits environments.
• Monitor incoming network traffic through the IDS Site Protector console.
• Creates & maintains accounts, security groups.
• Administer email accounts, distribution lists, contacts, and mailboxes via Exchange 2010.
• Manage web security with a Cisco Cloud Web Security system by creating filters, policies, rules & reports.
• Creation & assignment of role base security access within Authorization Manager.
• Participate in internal monitoring and auditing; cooperating with external auditors for audit completion (FISMA, PCI, HIPAA).
• Monitor blue coat activity for suspicious activity and malware.

Confidential, Houston, TX

Network / Desktop Support

Responsibilities:

• Active Directory Administrator (50,000+ users).
• Troubleshoot network issues.
• Log all calls in the Service Desk Call Logging system (HEAT).
• Ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner.
• Maintain a high degree of customer service for all support queries.
• Experience and familiarity with ITIL process and practice.
• Citrix XenApp 5, 6, and 6.5 Administrator.
• Exchange Server 2010 Administrator (EMC, ECP).
• Project Management Support for new sites (Over 55 project hours).
• McAfee Endpoint Encryption Administrator.
• Altiris Deployment Console Administrator.
• RightFax Enterprise Administrator.
• Created user documentation to assist in remote operation and troubleshooting.
• Clinical Application support (Tiger B & C, RX3000, GuardianRX, CPR+).
• Business and Financial Applications support (Centricity, Peoplesoft, Allscripts Vision).

Confidential, Bellaire, TX

Junior Systems Administrator

Responsibilities:

• Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
• Configured AAA, port security and ACLs.
• Perform daily system monitoring.
• Verifying completion of scheduled jobs such as backups.
• Websense Administrator.
• PGP Encryption Administrator.
• Vormetric Key Management.
• KACE K1000 Systems Management Administrator.
• Perform regular security monitoring to identify any possible intrusions.
• Active Directory Administrator (500+ users).
• VOIP Administrator (Cisco CUCM, Unity, CallManager (sole manager of phone systems)).
• Provide Tier III/other support per request from various constituencies.
• Patched Apache/Tomcat Servers.
• Experience with delivering SaaS solutions.
• Project management (Layer 3 switch Go-Live setup).
• Conducted evaluations and created site-specific designs, including network architecture, cabling, and equipment selection.
• Maintain an inventory of parts for emergency repairs.
• Designed and implemented Cisco configurations for new internal and external networks and data circuits.
• Maintain logs related to network functions, as well as maintenance and repair records.
• Upgrade administrative tools and utilities. Configure / add new services as necessary.
• Troubleshooting and monitoring of network devices to maintain integrity, confidentiality and availability of data.

Confidential, Houston, TX

Server Support Technician

Responsibilities:

• Work with engineering and technical documentation to test and certify build documents are accurate and up-to-date.
• Test production servers and/or replacement servers for customers.
• Troubleshoot hardware and software for computers, switches, kvm's, and servers.
• Work on projects on the lab to update and upgrade the lab.
• Setup test environments with Linux OS and server clustering.
• Works with operations department to determine and maintain inventory levels.
• Work with personnel effectively on more complex technical issues.