SUMMARY:

• I am an Enterprise Level Senior Technical Engineer, Microsoft Certified Systems, Messaging Engineer (MCSE+Messaging) and Storage Systems Administrator with over 17 years of experience in information technology, including systems architecture design, deployment, and administration of Microsoft Active Directory, Security, Vulnerability scan tools and patch management. In addition, I also have extensive experience in configuring and implementing SAN/NAS technologies in support of various Microsoft infrastructures, HyperV and VMware ESX high availability clusters and Data Center Farms using NetApp Storage.
• I possess managerial skills, strong documentation and communication skills, both written and verbal. Some of my past accomplishments include leading team of system engineers in designs and maintenance of enterprise backup solution; Implemented two factor authentication, email TAP, firewall, Mobile device management, Citrix VDI, NetApp Storage Engineering and administration with other technogies.

EXPERTISE AREA:

• Lead Technical Team Resource
• Project/Task management
• Supervision and team building
• Customer relationship management
• Active Directory Infrastructure and Distributed File System (DFS)
• Microsoft Exchange knowledge and Administration
• PaloAlto firewall
• Strong Symantec Enterprise product knowledge
• Proofpoint, TAP and SecureTRAP
• Strong Microsoft DNS and WINS knowledge
• Strong System Configuration Console Management SCCM 2007 Knowledge
• Extensive knowledge of NetApp filers, SAN/NAS technology with Snapmirror, snapshots and vaulting
• Extensive VMWare ESX Infrastructure knowledge
• Solarwinds and Patch Manager
• Airwatch management, Good technology, Touchdown
• Strong Knowledge Citrix Xenapp and VDI solution
• RSA Authentication, DUO security and token

TECHNICAL SKILLS:

Network Operating Systems: Windows Server 2008 and 2012, VMware ESX host, NetApp Ontap OS, and Oracle DB on Windows.

High Availability Products: Microsoft Cluster Services, NetApp SnapManager suite, SMVI, MS HyperV, Virtual servers, Snapmirror, Synoloy disks, Netapp product and Citrix VDI .

Protocols: TCP/IP, NETBIOS, MOC SIP, NDMP, SMB

Network Applications: Microsoft DHCP, DNS, Citrix Netscaler, Proofpoint Appliance, PaloAlto, Solarwinds, and DUO Security

E mail Applications: MS Exchange, Airwatch MDM, Proofpoint, Secure sharer, Good Messaging Server, McAfee EMM and touchdown mobile phones.

Anti Spam/Virus Applications: Symantec Mail Security for MS Exchange, Symantec Endpoint, Trend Micron.

Web Server Applications: Microsoft IIS 4.0, 5.0, 6.0, BEA Web logic, ColdFusion MX

Data Base Applications: Microsoft SQL 6.5, 7.0, 2000,2005 and 2008

Server Management Tools: WSUS 2.0 - 3.0, MOM 2007, Safe Boot, SCCM 2007, Solarwinds, Encase, Neuss Scan tools. BigFix, NetApp Single Mailbox Recovery.

CRM Application: Track-it, Alloy

Other Applications: MS Office Suits, MS Visio, MS Project, RSA token, Citrix Xenapp, Hyena, Quest tools, Active role Server.

PROFESSIONAL EXPERIENCE:

Senior Infrastructure Engineer

Confidential, Washington. DC

Responsibilities:

• Storage Administration. NetApp space provisioning, snap technologies and SnapManagers
• Ontap Upgrade, Firmware upgrade, Oncommand, Netapp cluster configuration
• Microsoft Active Directory infrastructure / forest prep and AD clean for Exchange upgrade.
• Implementation and documentation of Microsoft Exchange environment creating DAG and Netapp SnapManager backup.
• Implement different access level to NetApp SAN solution with storage provisioning, CIFS shares, NFS volumes, snapshots, snapvault and Snapmirror.
• Provide solutions to backup, NAS storage, Virtual infrastructures like Citrix, VMware.
• Exchange Administration, Resources provisioning in exchange
• Firewall management and program access level security
• Patch management
• Security review, access level review and policy implementation
• Project Management, Incident report and Change Management
• Management of Alerts and daily network escalation issues.
• Management of Virtual servers, CIFS, NFS, SMB3 and user Access level.

Systems Operations Team Lead/ Project MGR

Confidential, Washington. DC

Responsibilities:

• Manage daily operations, team of Engineers and ensuring smooth operations of all network resources such as shared data, Hardware, virtual resources, remote client and client messaging systems in a cloud environment.
• Demonstrate expert level proficiency and knowledge in designing, implementing, and maintaining of Data Center / SAN and NAS Systems
• Implement Enterprise Storage solution, Network systems, Disaster Recovery, Backup and Recovery solutions and concepts
• Microsoft Active Directory infrastructure / forest, consisting of multiple sites, child domain and multiple Exchange sites.
• Documented application configurations, procedures and SOP’s for daily operation and Exchange 2010 coexistence.
• Lead and demonstrated programs for access and permission for resources in BEP environment.
• Provide solutions to backup, NAS storage, Virtual infrastructures and new technologies.
• Provide solutions to login scripts, GPO loopback, and SCCM 2007 monthly updates of systems.

Systems Operations Team Lead

Confidential, Alexandria, VA

Responsibilities:

• Manage daily operations, team of Engineers and ensuring smooth operations of all network resources such as shared data, Hardware, virtual resources, remote client and client messaging systems in a cloud environment.
• Implement NetApp SAN solution. NFS volume, LUNs and CIFS shares. Snapmirror, deduplication, and snapshots.
• Implement Enterprise Storage solution, Network systems, Disaster Recovery, Backup and Recovery solutions and concepts
• Demonstrate expert level proficiency and knowledge in designing, implementing, and maintaining a Microsoft Active Directory infrastructure / forest, consisting of multiple sites, child domain and multiple Exchange sites.
• Documented application configurations, procedures and SOP’s for daily operation.
• Documented Active directory infrastructure design for FNS Windows server presence. Document contains high level technical word documents and up to date Visio schematics of the Windows Active directory and its related applications.
• Assisted with the development and implementation of a Change Management Board, After Action report (AAR) and Mitigation processes.
• Responsible for the administration, maintenance and monitoring of the OCS 2007 R2 servers.
• Implemented Cloud technology by providing EMS and Collaboration systems for clients in an Agency.
• Provide in - house end user training for new systems such Citrix Xenapp, Patch management using SCCM 2007.
• Implemented Enterprise backup solution using Simpana product and Snapshot technology.
• Implemented and configured an Anti Virus System for the company Mail server.
• Implemented and documented Microsoft Office communicator as a unified messaging system for the Agency.
• Administer the company’s Intranet and Extranet servers
• Implemented, configured and administer a firewall product for the company. Implemented and Maintain a DMZ zone for our web servers and Citrix internet solution with appliances such as Netscaler and Access gateways.
• Lead team of Engineers to provide Citrix Xenapp technology for accessing Streamed applications for clients who work offsite. Utilizing secure channel and two factor authentications, MS Active Directory and RSA token security.
• Lead in managing resources through tools like Perfmon, Solarwinds, and Microsoft Baseline analyzer (MBA) and Other LAN tools are used for monitoring systems performance.
• Lead a team of Engineers to perform Table top Exchange DR recovery.
• Provide Engineering and System documentation and Frequently Ask Questions for client applications.
• Provide Solutions such as deduplication, storage management and cluster management.
• Lead in Microsoft AD RAP, Exchange RAP and SQL RAP to resolve potential system bottleneck and issues.
• Implemented and managed FDCC (Federal desktop Core Configuration) implementation for the Agency.
• Lead on Exchange 2007 implementation, Configuration and documentation.
• Lead on Implementation of SMVI backup for VMware solution.
• Architected and deployed a Multi-site Microsoft Exchange 2003 deployment, for an environment of 2000 users utilizing NetApp filer Third party MS Exchange HA replication software for disaster recovery.
• Architected and deployed the Agency VMWare ESX Server infrastructure, utilizing built-in HA and DRS VMWare capabilities, grouping it with NetApp Filer backend. Also utilizing Snap Manager for Virtual Infrastructure SMVI for DR solutions.
• Designed, Implemented and maintained multiple Microsoft SQL 2005 Cluster infrastructures to support Agency Applications such as Solarwinds, Alloy and Citrix.
• Developed a project plan to migrate all of high business impact applications from the old servers into a VMware virtual host.
• Managed and monitored server communication within the society’s network infrastructure using snap-in such as DHCP, DNS, WINS, Active Directory, Sites and Services, Trusts and Domains.
• Architected and restructured the company’s network file servers utilizing EMC Celera NAS technology and Windows DFS, allowing ACS to further leverage its EMC investments at the same time reducing the number of Windows File servers in their Data Center.
• Led a project team assigned to consolidate a child domain which was no longer needed in our Active Directory Forest. The project consisted of migration of the users and groups from the child domain up to the root domain, cleaning up of all old SIDS from all Network File share ACLS and recreation of user login scripts for impacted users and departments.
• Led the project, upgrading ACS’s Active Directory Infrastructure from 2000 to 2003, and raising the forest and domain functional level in preparation for the Exchange 2003 deployment project.
• Evaluated, recommended, constructed and implemented a migration plan to relocate 120 printers from one print server to another using a scripting tool
• Designed, deployed and maintain the society’s Blackberry Enterprise Server with over 245 blackberry devices hosted in an Exchange 2003 environment.
• Test and implement the deployment of security and critical patches for all ACS Servers.
• Held weekly team technical meetings to discuss and to establish industry technological best practices to improve operational procedures.
• Serve as final problem solver for advanced server support issues for various server hardware platforms such as Dell PowerEdge and PowerVault Devices.
• Managed and designed the Hardware deployment plans for all Windows Equipments on our Primary and Co-Location Data Center.

Senior Network Engineer/ Systems Analyst

Confidential, Alexandria, Virginia

Responsibilities:

• Involved in Creation and justifying overall annual budget for the IT Department.
• Research, test and implement new technologies for the company.
• Provide full system administration for a 120 node Windows NT Network.
• Designed and implemented a robust data recovery schema using technologies offered by various vendors.
• Designed and implemented a disaster recover plan.
• Managed 2003 Domain Active Directory and 2003/2007 Exchange Issues.
• Provided scripts for mapping shared drives, printers and other data movement to storage facility.
• Managed DNS, DHCP, WINS and Group Policies in AD for daily operations.
• Managed Backup to Disk and Tape using NetApp technology, Commvault and VERITAS backup solution.
• Galaxy CommVault and Network Appliance solution (VTL) resulting in email auto archiving to protect disk usage.
• Configured and managed NetApp Filers to perform Snapshots, Snapvault and Snapmirror to another filer and recovery site
• Provided a Good Messaging solution for PDA email solution. (Good Messaging and BlackBerry)
• Managed Storage X (VFM server) to achieve a centralized data location with dynamic access of data in the event of a failure or Disaster.
• Managed Citrix solution for the agency and also providing two factor authentications for remote users utilizing RSA token. (telecommute)
• Performed home drive disaster recovery for the enterprise to recover data at a designated recovery site. This process was automated using a combination Virtual File Manager and NetApp technology.
• Team lead to Performed bare metal restores of file and print server by utilizing Syncsort Express DR Technology. Restored Domain controller, Exchange server OS as well as Exchange database recovery.
• Managed Microsoft ADRAP and EXCHANGE RAP to resolve various AD issues and Exchange issues. This process led t corrections and improved functionality of the critical systems.
• Lead AD collapse and Exchange Migrations from regional offices to a single and efficient functioning domain.
• Troubleshoot and resolved various escalated issues like backup, Active Directory related issues, NetApp storage, Citrix, Exchange and other network issues escalated from Network Administrator at regional sites.
• Managed VMware Virtual Center, installed ESX servers, creates host servers, provisioned workstations and VMware networks as demanded.
• Managed MS System Management Server2003 (SMS) across FNS/USDA regions and was involved in Advertising programs like Adobe, Internet Explorer 7 and other software according to Agency needs.
• Managed Microsoft Data protection Manager 2006 and 2007 to backup data to virtual Tape Libraries.
• Managed MS SharePoint server.
• Managed HP Blade servers C series with Virtual Connect; Altiris Software was used to deploy images onto Blade servers.

Senior Network Engineer/ Dep. IT Manager

Confidential, Alexandria, Virginia

Responsibilities:

• Provided on-site technical support and network administration for a 3 LAN multi-server network.
• Performed Network maintenance.
• Performed and administered daily backups.
• Administered data transfer over T3 circuits to other company sites.
• Assisted in the transition and the implementation of the agency’s new E-mail system.
• Provided Microsoft Exchange Administration for over 1000 users.
• Provided hardware support for end user workstations.
• Configuration and management of LAN/WAN, Cisco routers/Switches.
• Managed and Maintained all Servers NT PDC, BDC, Exchange 5.5 Administration
• VERITAS Backup, Web server, file and application server,
• Networked Print, Scanners, Plotters and Fax servers.
• Installed and configured SQL databases. Extraction of reports from SQL database into Excel spreadsheets.
• Implement Outlook Wed Access, Terminal server web access (Tsweb) for remote use by sales staff.

IT Support

Confidential, Orlando, Florida

Responsibilities:

• Configuration and maintenance of the FTP and SMTP servers, Terminal servers using RDP protocol and ICA client on Citrix Metaframe server.
• Implementation of firewall security.
• Project lead for upgrade of 1000 users to Windows 2000 professional using Symantec multicast Ghost with MS sysprep utility.
• Responsible for managing and assigning tasks to Intern hires / providing Windows 2000 Professional training for Clients.
• Strategic planning to configure for clients needs & conversion of GroupWise to Exchange Server 5.5.
• Laptop configuration for Management staff with offline profiler configuration.
• Installed Workstations and software to new offices.
• Team lead for migration from NetWare system to NT
• Managed user accounts for 1500 clients, Website start up/E-commerce
• Installed, Configured and managed DHCP, TCP/IP, WINS and DNS.
• Set up Hardware Raid 5 on servers.
• Troubleshoot connectivity & printer problems, VPN,RAS connections and Routers(Cisco/3com