PROFESSIONAL EXPERIENCE:

IT Manager

Arlington Heights, IL.

Confidential

Responsibilities:

• Led team of 2 employees and 1 consultant. Responsible for Information Technology, Telecommunications, Building Security/Surveillance and Fleet Management.
• Team was responsible for the engineering and support of all computing systems including over 150 PC’s, over 25 Windows 2003 Servers and all extranet applications / remote users.
• Responsible for department budget in excess of $750,000 annually.
• Architected and managed core infrastructure projects designed to stabilize failing infrastructure, improve capabilities and allow for smooth migration to new data center. Projects included: AD upgrade to 2003, Exchange Upgrade, VMWare ESX infrastructure and migration/consolidation of 40+ physical servers, EMC SAN and fiber channel network, Firewall replacement, SSL VPN solution, Anti - Virus, Citrix Server Upgrade, Blackberry Enterprise Server, AutoCAD MEP implementation, GPS Fleet Management and a Tool Tracking solution.
• Led design, construction and migration to a new state of the art data center when the headquarters moved from Chicago to Arlington Heights. The infrastructure at the new facility included the following design features: Diesel Generator w/ Battery Backup, redundant cooling, Switched Gigabit Ethernet, Wireless LAN including Guest Network and VoIP.
• Reduced phone and data costs by over $80,000/year at the new headquarters location while increasing capacity and reliability.
• Provided design oversight and field support of customer requested solutions including BPL (Broadband over Power Line) for the Chicago Park District and a Metering data collection extranet for the Air Force.
• Systems supported included: MS Exchange 2003 Citrix 4.5, SQL Server 2005, PIX Firewall, Active Directory, Windows 2000/2003 Server, AutoCAD 2009 MEP, VMWare ESX Server, Blackberry, Symantec AV, System Configuration Server, Inter-Tel PBX, Viewpoint CS.
• Hardware supported included: HP and IBM Servers, Cisco Catalyst Switches, Cisco Routers, Juniper IVE SSL VPN, Cisco Wireless LAN (Controller and AP’s), Inter-Tel PBX, EMC SAN.

Global Network Manager

Des Plaines, IL.

Confidential

Responsibilities:

• Led team of 12 employees distributed throughout the Americas, Asia and Europe. Responsible for global LAN/WAN Engineering/Support, Windows Servers, PC Engineering/Support, Telecommunications and Security.
• Team was responsible for the engineering and support of all global computing systems including over 2700 PC’s, over 300 Windows 2000/2003 Servers and over 35 WAN connected locations distributed throughout 13 countries.
• Responsible for group budget in excess of $2 million annually.
• Replaced legacy point to point, frame relay and VPN network with global MPLS network. Implemented automatic failover using IPsec VPN tunnels at all locations globally. New network increased the number of connected locations by 40% and decreased the total cost by 30%.
• Led infrastructure integration teams during several major acquisitions: The acquisition of Teccor which represented a 25% increase in total sales and the addition of 3 locations (U.S. and Mexico). The acquisition of Heinrich Industries which represented a 22% increase in total sales and the addition of 5 locations (Germany and China). The acquisition of Concord Semiconductor which represented a 4% increase in total sales and the addition of 3 locations (Taiwan and China). All projects were completed on schedule and within budget.
• Systems supported included: SAP (R3,BW), MS Exchange 2003, Citrix Metaframe, SQL Server, PIX Firewall, Active Directory, Windows 2000/2003 Server, Teamcenter, Kronos, CA Service Desk, VMWare ESX Server, GIS, Blackberry, Symantec AV, SMS, Websense, Cisco Call Manager, Unity Voicemail, Mirapoint, Sharepoint
• Hardware supported included: Dell Servers, Cisco Catalyst 35xx,45xx,65xx Switches, Cisco 36xx,28xx,26xx Routers, Packeteer Packetshapers, Nortel PBX’s, Clariion CX600 SAN, Cisco 3000 Series VPN Concentrators, Cisco 12xx Wireless Access Point, Cisco WLSE.
• Other major projects included: Global Remote Access implementation, Email Server Consolidation, High Availability solution for critical business systems, Server Consolidation and Virtualization of over 60 Windows servers, Critical Patch Management System, Network Management System, File Server Consolidation and an Anti-Spam solution.

Independent Consultant

North Aurora, IL.

Confidential

Responsibilities:

• Provided network design, support and implementation services for small businesses and home users in the Chicago area.
• Projects included wide area network implementations, VPN connectivity to partners and Federal Reserve. Wireless network design and implementation, Network security evaluation and Windows 2000 server support.

Senior Manager

Rolling Meadows, IL.

Confidential

Responsibilities:

• Led team of 20 employees at the Corporate Headquarters. Responsible for LAN/WAN Engineering/Support, PC Engineering/Support, Handheld Engineering/Support, Windows and Novell Servers, Telecommunications and Security.
• Team was responsible for the support of all domestic computing systems including over 3500 PC’s, 4500 Handheld Computers, 275 NT/2000/Novell Servers and over 130 WAN connected locations.
• Responsible for group budget in excess of $6 million annually.
• Responsible for WAN redesign and renegotiation of contracts which saved the company in excess of $1 million annually.
• Led infrastructure integration teams during two major acquisitions/mergers: The acquisition of a BU from Pepsi which represented a 40% increase in total sales and the addition of 23 locations. The merger with the former PepsiAmericas which represented an 18% increase in total sales and the addition of 46 locations. Both were completed on schedule & under budget.
• Led development of infrastructure for ERP package deployment (Peoplesoft) and Next Generation Sales/Distribution systems. The S&D system project has a total budget of $30 million and increased Sales and Distribution efficiency by 25%.
• Systems supported included: Peoplesoft (Fin, Sup Chain, HR, Billing, CRM), MS Exchange, Citrix Metaframe, SQL Server, Cognos DSS, Checkpoint Firewall, Novell eDirectory, Active Directory, Netware 4/5 File/Print, Arete Avail/Prevail, BEA Weblogic, Oracle, Norand 6920, SysAdmiral, Blackberry, Kronos, Vantive.
• Hardware supported included: Compaq Servers, Cisco Catalyst Switches, Cisco Routers, 3com switches, Network Appliance NetCache, Packeteer Packetshapers, Network General Sniffer, Avaya/Nortel/NEC PBX’s, StorageTek LTO Library, EMC Symmetrix and Connectrix.
• Other major projects included: Software Distribution (ZENWorks), Y2K remediation, new Internet infrastructure, ISDN dial-backup, remote access VPN, HQ corporate LAN replacement, ERP rollout, Caribbean location WAN.

Manager, LAN/PC Services

Lisle, IL

Confidential

Responsibilities:

• Led team of 8 employees at the Corporate Headquarters. Responsible for LAN Engineering/Support, PC Engineering/Support, WAN Support and NT/Novell Servers.
• Team was responsible for all operations including over 1300 PC’s, 40 NT/Novell Servers, and 7 WAN connected offices.
• Responsible for group budget in excess of $1.3 million annually.
• Systems supported included: Citrix, Peoplesoft HR, Hyperion OLAP, IIS, MS Mail, Netware 3 File/Print, Kronos.
• Hardware supported included: HP Servers, Cabletron FDDI/Switched Ethernet/Token-Ring, Ungermann-Bass Hubs, Cisco 4000 Routers, US Robotics Total Control/Netserver Remote Access Concentrators.
• Major projects included: Implementation of Internet connectivity for corporation (Web and Email connectivity) Headquarters LAN infrastructure replacement, Peoplesoft HR Rollout and Hyperion deployment.

Systems Engineer

Bensenville, IL.

Confidential

Responsibilities:

• MIS Manager at Dataflex Bensenville facility 2/1996-5/1996. Responsible for 150 user LAN environment with WAN and Internet connectivity. LAN environment consisted of 3 Netware servers, 2 Windows NT 3.51 servers and Lotus Notes server.
• Manager LAN/PC Services at Budget Rent a Car corporate headquarters. 5/1996-3/1997 , Responsibilities detailed above.

Network Engineer

Rosemont, IL.

Confidential

Responsibilities:

• Project manager of a 3 month LAN installation at the Air Liquide Applied Technology Center. Installed and configured Banyan Vines 5.42 servers, LAN/WAN infrastructure, upgraded and configured over 120 workstations.
• Performed field service calls on Netware, NT and Vines servers as well as the supporting LAN infrastructure.

Computer Technician

Downers Grove, IL

Confidential

Responsibilities:

• Provided component level repair in the field of desktops, laptops and printers. Operating system installation and support for Netware 3.1x/4.x, Windows NT and Wang VS.

Senior Computer Technician

Elmhurst, Illinois

Confidential

Responsibilities:

• Performed component level repair of computer systems and printers. Constructed new systems to fulfill orders.
• Support and installation of Netware 3.11 servers and Ethernet, Token-Ring and ARCnet networks.