SUMMARY OF QUALIFICATIONS:

• Proficient in building debugging labs. Configuration and lab tools administration, hardware management techniques for standard and SCVMM, IPTV and Cloud environments, Whole Home, Residential gateway’s and wireless chambers, streamers for satellite set - top boxes, UC and mobile Reach client. Advanced IT support using OpenStack, VMware, Microsoft HyperV, wireless and networking gear. Administering and maintaining x86 hardware architecture. Hands-on experience working with (TCP/IP, GPO, DNS, DHCP, WINS, MS Clustering, WDS, FSRM, MS iSCSI , NFS, TCP/UDP, Multicasting, Cisco switches). Experience in MPEG, H.264, digital media compression formats, IPTV protocols, TV Standards (PAL, NTSC, ATSC, HDMI, HDCP, SCTE, EIA, ANSI, IEEE), Set-top box architecture, testing environments, IP infrastructure and streaming.
• Hand-on experience working on various numbers of hardware platforms and electronic devices (game console, set-top boxes, Smart TV, PVR, Chromecast, satellite boxes, printers and Bluetooth. Specialized in IoT, firmware, embedded devices and systems, medical and wearable devices, consumer products/web-based applications, REST, SaaS, network management, Intrusion Prevention Security (IPS), wireless networks and cards, optimization and proxy servers, wireless components of telecommunications products, multi-meter and oscilloscopes. Worked in a Agile/Scrum environment.
• Mobile application testing: industry hands-on experience (12 years) working with Windows, Android and iOS operating systems. Debugging experience of backend, API and UI levels.
• Cellular call and certification field testing GSM/CDMA Mobile handsets and Qualcomm chipsets including automation script development. Debugging call processing, Handoffs, TX/Rx power levels, Power control, Service Negotiations, navigation systems, GPS,  interpret technical specifications. Test data analyzes using Qualcomm tools. Lab and field tests for further OEM certification.
• Experience in Speech Detection Technology Testing Voice Application Service API. Worked with the several audio formats while creating test cases. Validated Json response passing the requirements of specification (lexical, pronunciation). System and concept validation, Error and Bug-Fix verification

TECHNICAL SKILLS:

Scripts modification: PowerShell, Perl, Ruby, Python, XML

Testing and debugging of programs written in C++, C# and Java:

OS: Windows XP, CE, 7, 8.1, 10, Servers 2003/2008R2/2012, MS-DOS, Linux Ubuntu 8.1, Android, iOS, OS X

IDE: Eclipse, Visual Studio, Platform Builder, Selenium, Robotium, PyCharm

Source and Version Control Management: Perforce, Source Depot, TFS, Git, SVN

Virtualization and Cloud Computing : VMware, Microsoft Asure, OpenStack,

Wireless Technologies: WCDMA, 1xCDMA 2000, GSM, and CDMA IS-95, Layer1 Concepts

Software Testing Management Tools: Test Director, Quality Centre and QTP, Mercury Quality Center, WTT, JIRA, Confluence, TestRail

Terminal emulators: PuTTy, TeraTerm, Minicom, CoolTeam, Zoc

Cellular and GNSS field test tools: QPST, QCAT, QXDM

GNSS Simulator: Spirent

EXPERIENCE:

Confidential

Santa Clara, CA

Lab Operations System Engineer

• Ensuring the efficiency of the stations functionality using various types of SoC and OEM partner’s set-top boxes, PC clients, Networking (TCP/IP, WiFi, Satellite, Cable), associated boot loaders, firmware, security, computer graphics. Configuring Whole Home, Residential gateways and wireless chambers setups, streamers for satellite set-top boxes.
• Building requested configurations for multiple IPTV and Cloud environments using TFS (Team Foundation Server), Windows CE Platform Builder, Microsoft Visual Studio, Linux platform/client code which in the process of being certified for further releases.
• Providing E2E troubleshooting: stepping though source code, call stacks, watch variables and multiple threads to provide specific system error information to developers. Performing ad-hoc regression testing using manual and automated test methods. Identifying and reporting software defects in JIRA. Strategically using source control and code comparison tools to identify suspect code.
• Responsible for troubleshooting, testing, and maintaining video services applications, CDN, VOD, SDV, Live Channel, Time-Shift TV, TV on Demand (TVoD), and Video on Demand (VOD), SVOD, Content Package and IPTV components issues.
• Configuring Operating Portal for IPTV Subscriber management like Creations / Modification of Subscriber's package, ID creation & allocation to customer.
• Identifying and escalating to higher tier support teams complex and unique technical issues requiring in-depth evaluation to generate solutions. Performing and implementing video systems break-fix. Using video monitoring tools. Supporting day-to-day objectives, policies/procedures, work schedules, and reporting metrics.
• Managing & Configuration of Rolling IPTV Stream, TS Component, Alarm Management, Performance Management, Software Management & STB Management through NMS (Network Management System).
• Running command-line based applications using Linux and Windows OS as System Administrator. Administrating and maintaining network devices such as Cisco Catalyst and Nexus switches. Performing network monitoring, management and auditing by WireShark, SecureCRT.
• Installed and configured Axis Media Control SDK, video encoders. Configured Live View and video settings via Axis Media Control (video monitoring tool).
• Developing new tools for setting up development environments, monitoring tests, and parsing log files using PowerShell, Python and C#. Managing web page apps and database for publishing of test results. Composing step-by-step documentation. Developing and updating automated XML test scripts. Commit modified code and r esolving merge conflicts in Git.Using the command line Testing the latest Microsoft IPTV products using both Windows and Linux platforms.
• Ensuring a regular backup process for all critical server data. Managing and monitoring the internal lab network to identify bottlenecks. Administering remote console and terminal servers, routers, network storage equipment and security appliances via IP network. Performing Disaster recovery maintenance, maintaining network security and security software, virus protection. Monitoring Linux/ Unix and Windows Servers for CPU utilization, Memory and Disk Utilization. Perform installation, up gradation and patch deployment on Network Element and Server application software. Incident reporting and ticket logging with the remote help desk.
• Provisioning and configuring devices accounts to connect various services including Cloud base technology of the world’s leading television service providers like AT&T, Entertain of Deutsche Telekom and TELUS .
• Proactively evaluating lab management products and communicating development suggestions related to devices hardware, networks switches (Cisco), software applications and tools to improve efficiency and performance of MediaRoom debugging lab operations.
• Documenting Debug Lab process and communicating with the developers, test engineers and program managers. Developing strong working relationships and interacting with customers, senior executives, and technical leaders. Providing engineering feedback for design process of modern STB SoCs from conception to manufacturing to ensure OEM partners successfully launch platform and services products.
• Developing methods to capture and analyze data based on developing metrics and supporting documentation for employees training process. Creating and maintaining infrastructure documentation. Identifying IT hardware/software needs, compile cost and justification documentation for purchase. Conducting technology training within the lab.

Confidential

Palo Alto, CA

Software Development Engineer 

• Validated filtering, local support for various languages (US, GB, IT, DE, ES, FR). Generated test cases for Inver Text Normalization and punctuation. Verified log input parameters. Analyzed test results and communicated findings/recommendations to bug consul for defect issues.
• Ran daily functional, performance, accuracy and sanity test on UNIX and Windows against various environments. Performed smoked, integration, validation, ad hoc and regression tests. Ran BVT, acceptance, certification and extended tests. Performed test coverage in WTT. Executed automation test suites for LBS regression testing in Platform Builder. Executed test and reported defects using Product Studio. Generated new and modified existing test scripts, test code and test cases for specific features. 
• Modified Perl scripts and input files. Created xml files for stubbing scenarios.
• Worked with the several audio formats while creating test cases. Validated Json response passing the requirements of specification (lexical, pronunciation).
• Developed tools for setting up development environments using C++, Java.
• Deployed new builds, packages to QA environment. Setup automation framework in Confidential  for further migration from UNIX to Windows. Setup enlistments on multiple machines including QA server and lab. Sync builds via Source Depot. Scheduled jobs for automated test on test machines.
• Developed test strategy for all levels of testing, including documentation and review of the approach with team members and program managers. Test Plans included objective, testing approach, conditions, the test environment, and listing of pass/fail criteria. Proactively reviewed test plans with other disciplines for completeness. Identified deliverables for the project.
• Daily coordinated with developers, participated in bug reviews. Solved customer issues, scheduled, and prioritized work to make appropriate compromise decisions. Designed support documentation, updated specifications for various components. Attended company and team regular meetings. Participated in the interview process.

Redwood City, CA

Quality Assurance Lead

Responsibilities:

• Tested proprietary PlanetWeb Browser and software applications for digital devices such as Digital Photo Manager, Digital Audio Manager, Digital Video Manager.
• Performed functional, regression, performance, and system testing.
• Facilitated and carried out the tasks associated with the projects.
• Prepared QA department reports and summaries. Detailed weekly statistics and bug reviews. 
• Demonstrated QA PlanetWeb process in presentations and training classes.
• Isolated, investigated, and reported bugs into the FileMaker and Sesame databases 
• Represented PlanetWeb at Comdex and CES conventions in Las Vegas. Interfaced with potential clients and investors.