SUMMARY:

Senior Systems Engineer with over 19 years’ experience in the private sector and Federal Agencies. Experience includes areas of Unified Computing Systems (UCS), Virtualization, LAN and WAN support, electronic document exchange, e - mail and security. Proven ability to translate business needs into technology requirements that support the company’s business objectives and to successfully manage all phases of IT projects from needs analysis and requirements definition to vendor selection and implementation.

TECHNICAL SKILLS:

Operating Systems: RHEL 5/6/7, RHEV 2.2/3.x, RHV 4.x, VMWare 6.x/5.x/4.x, Novell Netware -5.x, Microsoft Windows - XP/7, Microsoft Windows -2000, 2003, 2008 and 2012

Applications: UCS Central, UCS Manager, IDM, Puppet, Foreman, Nortel Device Manger, Sophos, Mcafee, Antigen and Norton Antivirus, TSM Backups system, Rightfax, iManage, Novell Zenworks for Desktops, Novadigm/Radia application deployment system.

Networking: 802.3 AD link Aggregation, 802.1 Q VLANs, LACP, VSS, Virtualization requirements for Nortel and Cisco

Hardware: Cisco UCS, Bay 450 switches, Cisco routers, hubs, and switches, HP Print Devices, Hp/ Compaq Proliant Server, Dell Servers, NetAPP, EMC

PROFESSIONAL EXPERIENCE:

Confidential, Alexandria, VA

Senior System Engineer

Responsibilities:

• Developed procedures with upgrading USPTO to RHV 4.1.
• Developed procedures for updating firmware on the UCS B class and C class servers.
• Deployed 25 UCS across USPTO’s lab, production and DR environments.
• Developed procedures for migrating UCS profiles between UCS Domains.
• Assisted with restoring the UCS and RHEV Environments after a data center outage
• Deployed UCS Performance Manager 2.5 and upgraded UCS Central to version 2.5.

Confidential, Alexandria, VA

Senior System Engineer

Responsibilities:

• Developed procedures with upgrading USPTO to ESXi 5.5 and RHEV 3.3.
• Developed procedures for deploying, ESXi, Linux and Windows to UCS B class and C class servers.
• Deployed 25 UCS across USPTO’s lab, production and DR environments.
• Implemented UCS Central to centrally manage all of the UCS Domains.
• Integrated UCS Managers and UCS Central with Active directory.

Confidential, Alexandria, VA

Principle Analyst

Responsibilities:

• Migrated over 500 VMs from RHEV 2 to RHEV 3.1
• Designing an ESX environment in the Lab DMZ zone with VMware 5.x
• Assisted with deploying a RHEV/RHEL Environment 802.3 AD link Aggregation which is used for the testing and development environments.
• Produced SDLC Documentation and procedural documentation to improve system reliability.
• Assisted with standardizing the decommission process, resulting in the engineering team being able to decommission approximately 1,000 servers in the last three years.
• Created a standard virtual template for Windows 2008 & 2012 which reduced the deployment time of a new server from 8 hours to just under 2 hours.
• Documented the process to assisted with standardizing the ESXi server build

Confidential

USPTO Advanced Virtualization and Telework Contract

Responsibilities:

• Assisted with the designing and implementation of a virtual infrastructure in the lab. This environment will be used to eliminate approximately 500 workstations.
• Introduced MSCS Clustering within a Virtual Environment. This allows USPTO to have redundancy at an application layer while VMware High Availability provided redundancy at a server level.
• Worked with the database group and implemented Virtual SQL Servers. This has allowed USPTO to migrate databases to virtual servers and reduce the about of hardware in the datacenter.
• Implemented Raw Device Mappings so LUNs can be assigned directly to a VM without using third party applications like PowerPath.

Confidential

Responsibilities:

• Provided 3rd Level Support for the Helpdesk. Was the main point of contact for the network and security departments in regards to anything dealing with the RightFax system
• Worked with outside vendors on replacement or repair of bad components
• Performed daily RightFax administrative tasks including database and load analysis, report generation, and monitoring the database for inconsistencies
• Performed biweekly preventative maintenance on the RightFax system
• Resolved all database issues by discovering and repairing inconsistencies that prevented customers from logging into the Enterprise Fax system, resulting in improving system reliability with no outage in 5 years and customer satisfaction.
• Successfully relocated the Enterprise Fax system with zero down time to external customers.
• Created an on-line archival solution to house the PTOFAX project data and improve recovery time from weeks to hours.
• Documented the Enterprise Fax system’s technical specifications including SDLC Documents High Level Architecture, Detail Design, Operational Support Procedures, user guides, and security manuals.
• Consolidated telecom circuits saving USPTO over $300K a year.

Confidential, Washington, DC

Senior Technician

Responsibilities:

• Worked with outside vendors on replacement or repair of bad components.
• Provided the customer with 3rd Level Support for Desktop and Laptop users.
• Technical Lead for all computer systems for the Washington DC office at Confidential, Rowe & Maw LLP.
• Provided desktop and LAN support.
• Performed daily Novell administrative tasks including adding and deleting users, setting up shared areas, controlling data access, and managing print queues.
• Involved in every area of day-to-day operation of heterogeneous network.
• Successfully implement multiple IT projects, provide the technology knowledge and vision to support the company’s business objectives, and evaluate and recommend all software for business processes.