WORK EXPERIENCE:

Confidential

Texas

Pre Sales Storage Solutions Architect - Technology Consultant

• Worked with account teams identifying customer Infrastructure needs and requirements, designed appropriate Storage, Server, Software and network solution to meet and exceed their requirements
• Designed High Availability (HA), Disaster Recovery (DR), Storage, Server, Network and Backup solutions for customers.
• Expertise in HA, DR, Data Center Consolation, Virtualization and Migration
• Subject Matter Expert for Hyper Converged, Cloud, Hybrid Storage, Software defined Storage
• Create Presentations and deliver technical product presentations and training sessions for customers remotely or at customer locations
• Present HPE-3par Enterprise Hardware and Software Solution value proposition to customers and partners.
• Drive sale initiatives related to server, storage and network products to meet or exceed quotas on a quarterly basis.
• Coordinate with Sales, Business Development and Account Manager to pursue sales cycles
• Organize training for customers and channel partners
• Lead all technical pre and post sales activities, Storage, Network and Server Assessment
• Developed and Lead Proof of Concepts (POC) and Demos
• Providing customers on going assistance to achieve and maintain customer satisfaction.
• Provided account team training on new hardware, storage, Servers, Blades and software products like ArcSight, SiteScope, OpenView
• Responded to RFPs and RIOs.
• Created Configurations, BOM files for pricing quotes
• Established a "One Throat to Choke" relationship with my entire customer base to maintain and improve customer satisfaction goals.
• Establish trusted advisor relationship with decision makers and senior buyers

Technical Solution Architect.

• Lead Architect for Multi Data Center Migrations, Array, NAS, SAN, Host based migrations.
• Designed High Availability (HA), Disaster Recovery (DR), Storage, Server, Network and Backup solutions for customers.
• Implemented and configured HP Operations Orchestration (HP OO) IT automation software, HP Vertica 7.0, ArcSight, SiteScope, OpenView
• Developed and Lead Proof of Concepts (POC) and Demos
• Created Documents such as Assessment, Run Books, Best practices and Visio diagrams for the customer.
• Installed the complete line of HP-3PAR Storage, Server, load Balancers, Switches and software at customer locations and provided training and best practices.
• Lead all technical Storage, Server, Network Assessment, Implementations and training on hardware and software.
• Qlogics Data Migration Architect certification
• Subject Matter Expert for Remote Copy, Peer Motion, Online Import Data migration of from IBM, HDS, EMC,EVA to HPE 3PAR
• Traveled globally working with partners, HP account teams and customers providing Training and best practises
• Organized and provided customer training on HP and 3PAR Hardware and Software solutions.
• Conducted customer health checks on storage, servers and networks
• Assisted support engineering team with performance issue by analyzing collected data to determine root cause and determine fix.

Pre-Sales Storage Solution Engineer.

• I partnered with sales and account managers in multiple regions and support the sales process to achieve revenue monthly, quarterly and yearly quotas
• SME for all 3par Storage and software, remote copy, peer motion, online import, recovery manager
• Collaborated with Account Team managers and Sales Engineers to position the 3par Enterprise Storage products, services, storage solutions and focused on the large corporate and enterprise accounts.
• Created Configurations, BOM files, run-book and visio documents to be presented to the customer.
• Provide customers on going assistance to optimize performance and reliability and to achieve customer satisfaction goals.
• Lead all technical presales activities, presentations, white boarding, demos, POC and training.
• Technical liaison for the sales team, Perform technical presentations to customer and prospects, responding to RFPs and RIOs.
• Managed direct account and partner responsibilities for selected accounts in assigned territory.
• Deep knowledge of the Oil & Gas, Medical and Retail segments.
• Organized and lead training for customer on 3PAR Hardware and Software products.

Senior IT Storage specialist / Solutions Architect

• Responsible for technical presentations, white boarding on TSM and SVC software across a national territory.
• Developed of deep product knowledge, installation, presentation, proof of concept planning and execution.
• Managed and performed the installation and configuration of IBM software such as TPC and SVC in client’s IT Production Infrastructure.
• Team lead for IBM Data Center migration team for Mainframe, open systems, Data Center Consolidation, Virtualizations, Relocations for several high profile customers.
• Organized and gathered performance and capacity data on the DS4000 and DS8000 using the tools Performance Tools PDCU (Performance data Collection Utility) and TPC.
• Provided On going technical sales support for both hardware and software
• Collaborated with the Honda upper management and storage team to redesign their Production IT Infrastructure Data Center strategy.
• Lead and managed a team of 9 system engineers that were responsible for the day to day administration duties for their TSM backup production IT Infrastructure environment and their SAN storage.
• Lead architect for the State of Texas 31 to 3 data center consolidation and migration project

San Antonio

Implementation Specialist

• Design, Integration and Implementation of SAN solutions in customer production Infrastructure Using Current EMC Hardware SYMM, DMX, CX600, CX400, CX200, Connectrix, Cisco, Mcdata and Brocade switches solutions.
• Install and Configure all hardware and software such as Mirror view, Snap view, SAN Copy, Time Finder, SRDF at customer's location throughout the United States.
• Team lead engineer on several big projects such as Storage performance tuning, SAN, Backup assessment as well as Data center relocations.
• Configured and implemented Data migrations.
• Configured and installed Veritas backup tape solutions NetBackup, Backup Exec and Legato
• Responsible for SAN Production Infrastructure administration duties

San Antonio, TX

SYSTEM ENGINEER

• Design, Integration and Implementation of SAN solutions in customer production Infrastructure Using Current EMC Hardware SYMM, CX600, CX400, CX200 and HDS Hardware 9980, 9970, 9510, McData, Cisco and Brocade switches solutions.
• Installed and Configure all hardware and software such as Mirror view, Snap view, SAN Copy, Time Finder, SRDF at customer’s location throughout the United States.
• Lead System Engineer on SAN Assessment and Health Check
• Organized Customer Backup Assessments by interviewing customers SAN and Storage team to obtain the information and data
• Lead and managed all aspect of a customer data center relocation projects.
• Assisted sales account managers as needed doing technical presentation and white boarding.
• Configured and installed Veritas backup tape solutions Net backup, Backup Exec and Legato
• Responsible for SAN Production Infrastructure administration duties

Madison, Wis

Pre-Sale Consulting System Engineer

• Work with sales Manager to increase sale in my Territory with new and current customers.
• Lead product presentations and technical presentations on Hitachi Data Systems products from the Tech level to the C level.
• Assist customer Service with any customer issues in the customer production Infrastructure mainframe environment, open systems, NAS and San.
• Worked along with the VARS on any Technical issues that they or their customers may have.
• Organize and lead the design, Implementation, configuration and Integration of HDS SAN and NAS equipment into the customer production Infrastructure.
• Technical assistances with the setup of booting of the SAN, Zoning of the Switch or Director.
• Organized and lead the installation of all HDS software in my area.
• Configured Shadow Image (snaps) Files Configured True Copy for data replication and data migrations
• Collaborated with the customer and HDS customer service to design the Data migration that would have the least amount of down time or impact to the production data environment.
• Collaborated with Territory Managers replying to RFP and any other type of requests.

San Antonio, TX

Senior Field Engineer

• Organized, Planned and Installed EMC DASD, Connectrix and Clariion equipment connecting it to multiple host systems, such as RS 6000, IBM AIX, True64, Sun Systems, HP UNIX, Novell, and NT servers. Managed customer’s performance issues and was first line of support for EMC software
• Responsible for multiple customers’ sites continuing to update Micro Code, Patches and equipment upgrades.
• Coordinates and lead monthly meetings with customers to discuss pass Month’s activities and detail plans for future installations and upgrades
• Lead the installation of all EMC software Products on platforms attached to EMC equipment.
• Installed and ran performance software on the arrays
• Handled disk, logic cards, power supply, troubleshooting and replacement in the field
• Maintained field inventory

San Antonio,Texas

Senior System Engineer

Responsibilities:

• Maintain high profile accounts in the field which included mainframes, midrange and networks sites.
• Handled all service calls, upgrades and software installations on IBM ES9000, 3090, AS400, RS6000, sun servers, and hardware installation for assigned territory on IBM, Novell, Windows Servers Extensive experience installing SCO Unix software, Aix on RS6000, multi-platform servers, Cisco routers, Brocade switches, hubs, ISDN lines, new software and all other aspects of networks calls and installation on Midrange, open systems and network in the branch and remote areas
• Obtained Novel CNE and MCSE Certification.
• Managed 6 customer service engineers, scheduled training, vacation and did reviews.
• Collaborated with a sales force of 5 sales personnel with pre/post sales questions and required configurations to meet the customer needs and get the most performance from system.
• Assisted customer on installing air or scow UNIX software on RS6000’s and clones.
• Lead the technical presentations at local user groups and expose
• Handled disk, logic cards, power supply, troubleshooting and replacement in the field
• Maintained field inventory

ADDITIONAL SKILLS:

• HPE 3PAR SME for Converged Storage,Cloud, Hybrid Storage, StoreVirtual(VSA), StoreOnce, StoreEasy
• HPE Operations Orchestration (HP OO) IT automation software IT automation, HP Vertica Advanced Analytics 7.2,HP SiteScope, HP ArcSight data platform
• High Availability (HA) and Disaster Recovery (DR)
• Storage Architectures HP,3PAR, HDS-9200,99XX, EMC-SYMM, DNX, Clariion, Compellent, VMAX,VNX, IBM-XIV,AS400,RS6000, DS4000,DS8000,
• IBM Mainframe - 4341, 4381,3084,3090,ES9000,S/390,zSeries 800
• NAS - Netapp, Blue arc
• Server Architectures - HP BL-XXX, DL-XXX C250,C380, C7000.
• Load balancers - Barracuda,F5,Brocade, Citrix-ADC application delivery controller
• Backup Solutions- Backup Exec, Net backup, Commvault, Veeam
• Operating Systems - Linux, Aix, Novell, AWS, Unix, True64, VMWare, VMware Horizon 7, VMware Cluster 5 & 5.1 Windows, Windows 2003, 2008, 2012 cluster
• Multi pathing Software- Power Path, MPIO, HDLM
• VDI, vSphere
• Databases. MySQL SQL, SQL Lite, Oracle
• Applications-SaaS, ERP, SAP-Hanna, Fuji Pac’s, Salesforce, HPE Orchestration, HP Vertica Advanced Analytics 7.2, HP SiteScope
• HP ArcSight data platform
• Switches- Brocade-blade and director switches, Cisco Director switches MS9200, 9500, 9700 and routers
• Scripting- Python, Bash