Systems Security Administrator Resume Atlanta, GAÂ - Hire IT People

OBJECTIVE:

To obtain a position where I can capitalize on my technical competencies, enhance my leadership and customer service skills - with a willingness to travel 100%.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Systems Security Administrator

Confidential, Atlanta, GA

Responsibilities:

Process Incident tickets and Work Orders for UNIX / Windows account provisioning/de-provisioning.
Recommends and/or assist in the development and implementation of Information Protection policies, standards, procedures, and guidelines.
Manage Active Directory accounts and privileges.
Evaluate and remediate general security & access issues.
Create and manage access to secured shared files and folders across Windows File Server platforms.
Secure and provision corporate shared drives and Home drives.
Work with leading industry technology including, Varonis, Centrify, Cyber-Ark Safe Manager, & the Change Auditor Tool.
Configure and manage Exchange server mailboxes and distribution lists.
Create, maintain and provision access for all Process ID/Service accounts within the SunTrust organization.

User Technical Support Coordinator | User Technical Support Coordinator |

Confidential, Salem, NC

Responsibilities:

Provided accurate, timely, and creative solutions to end-user computer and networking issues of moderate to complex nature to ensure end-user productivity.
Provided ThinkPad hardware, standard load and enterprise application troubleshooting while increasing awareness and knowledge of supported technologies.
Maintained accurate information and data regarding end-user issues within the Remedy tracking system in accordance to policies and standards.

Advanced Technical Support Representative

Confidential, Greensboro, NC

Responsibilities:

Analyzed issues for subscribers who were having difficulty with video, digital phone and data service using various diagnostic tools.
Resolved data problems that involved local network, email, modem issues, other equipment and/or software configurations.
Collaborated with Management to streamline troubleshooting processes, as well as create and maintain appropriate troubleshooting procedures.