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Systems Administrator Ii Resume

Fort Lauderdale, FL

SUMMARY:

  • Cross - platform experience in systems administration, including analyzing, designing, installing, maintaining, and repairing hardware, software, peripherals, and networks.
  • ITIL and Project Management experience.
  • Fluent in PowerShell.

PROFESSIONAL EXPERIENCE:

Confidential, Fort Lauderdale, FL

Systems Administrator II

Responsibilities:
  • Integrated Active Directory and other 3rd party apps with our Human Capital Management system for Automated Onboarding and Offboarding of employees.
  • Work with I.T. Operations team to triage and delegate tickets as necessary to junior engineers.
  • Mentored Junior engineers on changes to IT Operational processes.
  • Work with Development and DevOps team with the migration of 45+ production servers to AWS and Azure.
  • Revamped the I.T. documentation policies and standards.
  • Manage an AD environment of 11,000 users and 45,000 devices.
  • Maintain AD, O365 and Azure by leveraging PowerShell and best practice tools and resources
  • Restructured image deployment strategy by streamlining the computer on-boarding/Imaging process in SCCM.
  • Developed production PowerShell scripts to run specific operational tasks for Junior Engineers to use.
Confidential, Miami, FL

Systems Administrator

Responsibilities:
  • Worked as liaison between the company and various I.T. services vendors.
  • Provided on-site and remote support to users in need of assistance.
  • Setup and maintained the I.T. Operations Manage Engine Ticketing System.
  • Setup and configured SNMP monitoring on network devices for headquarter and remote office locations.
  • Revamped the company Inventory/Asset management system to be more streamlined and integrated with our ticketing system.
  • Migrated various production physical servers into virtual Servers and set them up in a VMware clustered environment.
  • Maintained company email using the O365 platform.
  • Deployed and maintained the Kaspersky Anti-Virus server and make sure that definition and software updates get sent to servers/workstations.
  • Revamped security policy by re-doing the folder permissions for company files. Implement a strict password complexity policy. Setup a 2-layer approval process for file/server/application permissions/access.
Confidential, Fort Lauderdale, FL

Systems Engineer II

Responsibilities:
  • Migrated ESX hosts between data centers and clusters to balance usage and capacity.
  • Vmware vSphere administration and configuration in a large enterprise environment. vSphere NAS and SAN storage mounting, configuration and troubleshooting
  • Using Virtual center server for HA, DRS and vMotion.
  • Creation & Troubleshooting of Virtual Network
  • Performance monitoring and tuning for ESX Clusters
  • Migrates / Upgrade ESX 3.5 to ESX 4.0 to ESX 5.5
  • Provides remote and on-site support for clients
  • Maintained the peripherals, such as printers, that are connected to the network & also document the asset IT inventories.
  • Management of Active Directory / DNS/DHCP
  • Attended to clients for solving their technical problems and prompt solutions to their Problems for ensuring high satisfaction levels.
  • Tracked asset movements and ensuring software and hardware assets are within control using the License Compliance and Asset Management.
Confidential, Gables, FL

Help Desk Engineer L2

Responsibilities:

  • Provided remote and on-site level II/III desktop support for many different clients ranging for investment companies to construction companies
  • Provided LAN/WAN support for small and medium size companies
  • Supported local and online Office 365 Exchange
  • Provided support for customers that were in many different mixed cloud and on-site peripheral environments
  • Responsible for installation, configuration, troubleshooting, support and maintenance of PC hardware and peripherals including desktop computers, laptop computers, and a variety of networked printers
  • Setup, Configured and Deployed Windows Server 2008/2012 Servers
  • Setup, Configured and Deployed Sonicwall Firewalls, Dell Managed Switches
  • Assisted in the migration of on-site exchange to office 365 for 40 + users
  • Provided technical support for 35-40 clients consisting up to 1500 users
  • Administered and deploy Group policy to meet clients’ needs
  • Configured DHCP / NAT / Security Policies on Cisco Firewall/Routers
  • Setup and Deployment of Enterprise Level Spam Filter (exp. AVG Antispam, McAfee Mxlogic)

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