TECHNICAL SKILLS:

Router & Switch: Cisco, Extreme, Brocade, Juniper.

Firewall: CheckPoint, Cisco ASA, Cisco FWSM, Palo Alto v7.0.

Load Balancer: Citrix Netscaler & F5.

Voice Over IP (VoIP): Cisco & Avaya.

Wireless: Cisco 1142, Cisco 1242AG.

Transport: Cisco ONS 15000 series, Nortel 3500 & 5100 series.

Protocols and Related Technologies: BGP, CEF, DNS, DS1/DS3, Frame Relay, HSRP, MPLS, NAT, OSPF, POS, QoS, RADIUS, SDH, SIP, SNMP, SONET, TL1, VLAN, Voice Over IP (VoIP), VPN, WPA2, 802.1q, 802.3 Ethernet, 802.11 (WiFi.)

Operating Systems: Unix (AIX, FreeBSD, HP - UX, Linux, NetBSD, Solaris.), Apple Macintosh OS X., Windows 7 & 10.

Programming Languages: Bourne Shell, C, C++, Java, JavaScript, Objective-C, Perl, PowerShell, LOGO, SQL.

Tools & Applications: Cisco ACS, Apache, Asterisk, BIND, Cacti, CiscoWorks, Cricket, CVS, Git, IPTV, Microsoft Visio, Service Now MyServices, MRTG, Nagios, NMAP, Rancid, RADIUS, TACACS.

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Network Engineer

Responsibilities:

• Participate on the DNS project to ensure a guaranteed transition from Confidential & Confidential back to Confidential 's infrastructure.
• Prepare DNS changes to be executed within the SLA timelines using the Service Now MyServices application.
• Verify and troubleshoot DNS issues via ping, dig, nslookup, and the QIP IPAM.
• Write PowerShell and Unix shell scripts to assist in DNS changes.
• Train Confidential and Confidential customers on DNS so that they can better understand what they are requesting.

Confidential

Instructor

Responsibilities:

• Created and instruct the course,reaching 1200 students worldwide.
• Created and continue to teach the course, reaching 1900 students worldwide.

Confidential, Memphis, TN

Data Engineer / Project Manager

Responsibilities:

• Recruited to participate on critical projects to assure a smooth transition of Confidential to the Confidential & Confidential network.
• Coordinated between customers and implementation engineers to assess, apply and verify changes.
• Executed firewall changes within 24 hours as specified within the service level agreement.
• Assessed and devised optimal solutions for global network challenges.
• Created and maintained procedural documentation to fast track problem resolution for fellow engineers.
• Led the Memphis HQ wireless infrastructure refresh, including configuring, installing, upgrading, and support.

Confidential

Freelance Technical Writer

Responsibilities:

• Wrote technical documentation for the Confidential network of sites.

Confidential, Memphis, TN

Network Engineer

Responsibilities:

• Coordinated with the multiple groups to bring system/network architecture into compliance with PCI DSS standards.
• Upgraded, tested, and deployed Cisco devices to allow remote access to Confidential hotels.
• Administered Linux systems for network applications. Created user accounts on these devices.
• Configured the Cisco ACS servers to add groups and user accounts.
• Upgraded and configured high - speed Internet access for the Memphis data center.

Confidential, Redwood City, CA

Network Engineer

Responsibilities:

• Upgraded and tested Cisco 4500 series switches and Cisco 7200 series routers.
• Upgraded, tested, deployed, troubleshot and documented APC Switch Rack PDU’s and APC UPS’s.

Confidential, Boston, MA

Technical Writer

Responsibilities:

• Wrote and updated architectural documentation for the Confidential network.
• Created deployment documentation that included bills of material, rack elevations and Cisco configurations.

Confidential, Memphis, TN

Network Engineer IV

Responsibilities:

• Configured and troubleshot networking devices to facilitate the move of 400+ servers from various data centers to the new disaster recovery site in Memphis.
• Installed and configured high-speed access and VoIP Confidential the disaster recovery datacenter for business continuity.
• Surveyed remote sites and architected the upgrade of the network connectivity.
• Replaced multiple Frame Relay circuits with high-speed MPLS VPN access.
• Assisted management in recruiting applications and evaluating highly skilled technical résumés .
• Administered Solaris and Linux systems for DNS and TACACS. Created user accounts on these devices.
• Standardized network devices, including their configuration, code, and DNS name service.
• Wrote documentation in accordance with the internal information handling system.
• Trained internal customers about network management issues.

Confidential, Memphis, TN

Senior Network Engineer

Responsibilities:

• Installed, configured and troubleshot SONET, TDM and DWDM hardware using Cisco or Nortel devices.
• Configured and troubleshot DS1, DS3 and 802.3 Ethernet circuits via Cisco routers and switches.
• Identified cost savings running free open source software to bring the network operations center in house.

Confidential, Vienna, VA

Senior Member of Technical Staff

Responsibilities:

• Assisted in recruiting and evaluating technical résumés. Interviewed applicants to gauge their technical abilities.
• In conjunction with senior technical staff, architected and installed Cisco SONET and TDM devices into the network.
• Configured and troubleshot DS1 to OC-192, 802.3 Ethernet circuits in the network.
• Configured Cisco and Extreme switches for customers on the Peering And Internet Exchanges (PAIX).
• In conjunction with senior technical staff, researched and tested lab network devices.
• Resolved issues escalated by the operations group and service support group.
• Trained engineering and operations about network management and operational issues.
• Scheduled, coordinated and conducted preventative maintenance and emergency repairs.
• Analyzed customer usage and produced capacity reports for marketing and engineering management.

Confidential, New York, NY

Senior Network Engineer / Assistant Vice President

Responsibilities:

• Planned, coordinated, deployed and documented upgrades with multiple market data vendors.
• Analyzed the network design, then implemented upgrades to the network.
• Architected out-of-band access in the New York City data center and the disaster recovery data center in Rye, NY.
• Managed the configuration and troubleshooting of the RADIUS authentication on networking devices.
• Trained system support staff about network management and operational issues.
• Produced documentation in accordance with the internal information handling system.
• Configured and troubleshot VPN connections to allow users to have security permissions into the network.

Confidential, Cambridge, MA

Senior Network Engineer

Responsibilities:

• Capacity planned, coordinated and specified the hardware necessary to construct peering points. These constructed peering points saved Confidential $1M over 3 years.
• Performed physical construction of multiple Confidential regions in conjunction with the deployment group.
• Produced and implemented configurations for external routing policy Confidential multiple Internet exchange points.
• Wrote procedural and operational documentation for training purposes.