TECHNICAL SKILLS:

Protocols: TCP/IP, STP/RSTP, VLAN, VTP, LACP, HSRP, VRRP

Switches: Cisco Catalyst 2900, 3560G, 3750G, 4900M, 4948

Routers: Cisco 2600, 2800, 3600, 3800, 7200, 7600 series

Operating System Skills: Microsoft Windows, Linux/Unix, Cisco IOS, CatOS, Nexus - OS, Arista EOS

Load Balancers: F5 BIG IP, Cisco ACE 4710 series

Software Skills: Cisco ACS and TACACS,CA Spectrum, Sev One, Statseeker, Nagios, Wireshark, Net Scout NGenius Performance Manager, HP Opsware Automation, HP Network Automation

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Data Center Technician and Engineering

Responsibilities:

• Arial and Horizontal Cabling
• Manage large scale client hardware and task orders
• Racking and Stacking (HP, Dell & Cisco)
• Solve Power Space and Cooling issues, and complex problems
• Nlyte Management
• Resolution of trouble tickets
• Client interfacing with complex issues
• Small networking solutions

Confidential

Program & Project Manager, IT/Head Specialist

Responsibilities:

• Managing (Project Managing, Foreman, Crew Lead)
• Managing 4-8 technicians Confidential various locations
• Implementing configurations on switches and routers (Cisco)
• Completed Cisco Training
• Installation of Arial and Horizontal Cabling
• Provided Help Desk support
• Terminating Copper and Fiber
• Troubleshooting on all computers, AV equipment
• Leading and overseeing Headend ( Confidential ) Installations
• Getting camera’s in position, microphones, projectors, prepared and ready to use
• Wireless Field Technician ( Confidential, Confidential & Confidential, and Confidential )
• PowerPoint and other computer presentations
• Accutell Confidential equipment (servicing, performing routine maintenance, Installing)
• Racking and Stacking
• Cable Stitching

Deployment Systems Analyst

Confidential

Responsibilities:

• Installed Configurations on to Cisco Switches and Routers
• Prepped Sites for Deployment
• Break/Fixes
• Performed various Tier I, II, AND III Desk top support
• Coordinated with the customer and Travel to various sites to perform tasks
• Participated in Cisco Training

Program Manager

Confidential

Responsibilities:

• 100% completion rate with 100% customer satisfaction
• Total control of contract billing of all projects listed above, managed project staffing hours
• Managed Telecommunications, AV, Top Level Task Orders projects simultaneously
• Minimum of 7-25 people to manage per contract
• Ensured all code was up to date on projects especially the mission sensitive Data Center
• Maintained hardware (Dells, HP, Juniper, Cisco)
• Preformed a weekly projection of work to be performed
• Used Remedy ticketing to disperse tasks to the work force
• Created various spreadsheets for my financial team, and strategic direction
• Project Manager of BCC, and all additional projects in the (Data Center, managed 20 people)
• Project Manager of emergency projects
• Provided great customer service. Set up board rooms for various events with technical equipment for networking and audio visual capabilities to ensure accessibility to the event
• Installed CAT V, CAT VI, Coax, AV cabling also equipment set up and Fiber Optic Cables
• Terminates (Unicam, Anarobic, Fusion splice), tested, and troubleshot Fiber Optics
• Won the first and only award for a Contractor of the year, and MVP of the company
• Tested, tuned, and transported Weezy Bonds for Metro’s Track use
• Metro Track Certified

Confidential

Assistant Project Manager, Lead Technician

Responsibilities:

• Terminated, tested, and troubleshot Fiber Optics: FC/ST/MTRJ’S/SC&LC.
• Managed various sites in the area and data centers for the installed equipment
• Installed, tested, troubleshot and performed regular maintenance on various bays and networks such as Cisco 15454, Cisco 15600, Sonnet Work, Titan 5500, NEC
• Chief crew leader on various job sites Confidential
• Knowledge and operating experience in IP Networking
• Experienced in wire wrapping

Confidential

Fleet Manager/Team Leader/Technician

Responsibilities:

• Installed CAT V, CAT VI, and Fiber Optic Cables Confidential
• Terminated, ST, SC, Uniacam, and Punched down all copper.
• Consulted with chief leader on various work orders
• Utilized Remedy System to track and record work status on all projects

Confidential

Fiber Optic/Network Technician

Responsibilities:

• Terminated, Tested and Troubleshot Fiber Optics: FC/ST/MTRJ’S/SC&LC

Confidential

Telecommunications Installer

Responsibilities:

• Installed and programmed Confidential phones
• Responsible for troubleshooting various phone issues
• Performed move, adds and changes (cross-connects)
• Tested, terminated and troubleshot Fiber Optics (FC, ST, SC, LC, MTRJ’s), Uniacam, Aerobic, Fusion Splicing
• Acquired a Top Secret clearance
• Gained experience as a crew leader
• Trained and Certified in Man Hole and Confined Spaces
• Used the TPI Testing equipment, as well as PBX's

Confidential

Telecommunications Technician, Data Center

Responsibilities:

• Held a Level 4 Grade as a Lead Technician for the companies’ Central Office
• Traveled to remote sites
• Conducted inspections to ensure installation met code and standards
• Performed wire wrapping
• Installed and tested VOIP
• Worked on various Bays as DS0, DS1, DS3, OC3, OC12, OC48, ISDN, PRI, etc
• Responsible for leading a group of technicians to perform Moves, Adds, and Changes
• Performed hot cut overs for the Confidential
• Installed Cabling Trays and Cable
• Terminated and Tested Fiber Optics. (fc, st, sc)

Transmission Installer

Confidential

Responsibilities:

• Responsible for installing cable, mounting Titan Bays, PBX, connecting Fiber Optic as well as Timing Cable, and built iron structure as needed
• Worked on various bays as DS0, DS1, DS3, OC3, OC12, OC48, ISDN, PRI, etc
• Working for Tellabs using their Standards
• Operating and hooking up, DSL, ISDN, T1, and T3

Confidential

Responsibilities:

• Serviced east coast accounts by installing cable, mounting Titan bays, PBX, connecting fiber optic as well as timing cable, and built iron structure as needed
• Experienced in wire wrapping and utilizing BNC connectors
• Worked on various bays as DS0, DS1, DS3, OC3, OC12, OC48, ISDN, PRI, etc
• Performing various transmission work