TECHNICAL SKILLS:

• Exchange 2007, 2010, 2013, 2016, O365
• Lync 2010, 2013
• Blackberry
• Active Sync
• IOS
• Symantec Enterprise Vault 7.5, 8, 9, 10
• Mimecast
• Proofpoint
• EOP
• Ironmail
• Postini

PROFESSIONAL EXPERIENCE:

Confidential, Waltham, MA

Office 365 Consultant

Responsibilities:

• Configured and implemented MigrationWiz to migrate users to new Office 365 tenant.
• Source users were located in Exchange 2010 and Office 365.
• Remediated migration issues in MigrationWiz.
• Configured Federation for Calendar free/busy and Skype external communication.
• Migrated 600 mailboxes to Exchange Online.
• Supported post migration Office 365 issues.

Confidential, Boston, MA

Office 365 architect/engineer

Responsibilities:

• Conducted Exchange assessment.
• Identified AD issues using Office 365 HRC and IdFix.
• Remediated issues in AD and Exchange for readiness to Office 365.
• Used Azure AD Connect for directory synchronization and federation with ADFS 3.0.
• Completed Exchange Online Hybrid deployment using Exchange 2010 servers.
• Implemented pilot group for Exchange Online.
• Migrated 300 mailboxes to Exchange Online.
• Configured public folder infrastructure for access in Exchange Online.
• Migrated Metalogix mailbox archives to Exchange Online.
• Conducted Exchange assessment.
• Identified AD issues using IdFix.
• Remediated issues in AD and Exchange for readiness to Office 365.
• Used Azure AD Connect for directory synchronization and federation with ADFS 3.0.
• Completed Exchange Online Hybrid deployment using Exchange 2010 servers.
• Implemented proof of concept mailbox migration group for Exchange Online.
• Configured public folder infrastructure for access in Exchange Online.

Confidential, Boston, MA

Lead architect/engineer

Responsibilities:

• Conducted Active Directory and Exchange assessment.
• Created assessment documentation for Active Directory and Exchange.
• Identified AD issues using Office 365 HRC and IdFix.
• Remediated issues in AD and Exchange for readiness to Office 365.
• Migrated ADFS 2.0 server farm to ADFS 3.0.
• Used Azure AD Connect for directory synchronization and federation with ADFS 3.0.
• Completed Exchange Online Hybrid deployment using Exchange 2010 servers.
• Implemented pilot group for Exchange Online.
• Migrated 1300 mailboxes to Exchange Online.
• Enabled and on - boarded users to Skype for Business.
• Implemented Azure Active Directory Premium.
• Implemented Intune. Configured configuration policies for all mobile devices.
• Implemented Password Reset with write-back from Azure to Active Directory.

Confidential, Boston, MA

Exchange Architect/Engineer Consultant

Responsibilities:

• Led Active Directory and Exchange assessment for major Confidential .
• Created assessment documentation for Active Directory and Exchange.
• Created design documentation for Exchange 2013 environment.
• Created migration plan for Exchange 2010 to Exchange 2013.
• Messaging architect for Exchange 2016 hosted system for a large pharmaceutical company.
• Created assessment documentation of legacy Exchange 2010 environment.
• Created design documentation for Exchange 2016 hosted, private cloud system.
• Implemented highly available Exchange 2016 system.
• Implemented new Mimecast message hygiene and journaling solution.

Confidential, Johnston, RI

Messaging Migration Consultant

Responsibilities:

• Setup Office 365 tenant and DNS.
• Implemented pilot group for Office 365. Configured Hybrid configuration using Exchange 2013 Hybrid servers and Exchange Online.
• Supported legacy Exchange 2007 environment pre-migration and during migration.
• Migrated legacy transport rules to Exchange Online.
• Handled discovery requests for Security and Legal departments.
• Performed nightly migrations of resource and user mailboxes to Exchange Online.
• Migrated Blackberry, IOS and Android devices using Intune.
• Supported migration issues as 3rd level support resolving escalated Exchange issues.
• Resolved post-migration issues relating to Outlook, mailbox access, calendar issues and mobile device issues.
• Deployed Lync Online (Skype for Business).
• Provisioned users in Skype for Business admin center.
• Configured dial-in conferencing using PGi provider

Confidential, Cambridge, MA

Messaging Migration Consultant

Responsibilities:

• Implemented pilot group for Office 365. Created Hybrid configuration between Exchange 2010 and Exchange Online.
• Developed end user documentation for all client endpoint configurations for Office 365.
• Performed nightly migrations of resource and user mailboxes to Exchange Online.
• Migrated Blackberry devices on-premise 5.03 environment to Confidential .
• Supported migration issues as 3rd level support resolving escalated issues.
• Assisted migration to Lync Online.

Confidential, Framingham, MA

Messaging Migration Consultant

Responsibilities:

• Collaborated on the design of Exchange 2010 architecture with Genzyme’s engineering team and Microsoft Consulting Services
• Configured Database Availability Groups (DAG) for high availability
• Built Exchange 2010 CAS, Hub Transport and Mailbox servers to support new Exchange 2010 environment Configured Database Availability Groups for new Exchange 2010 mailbox servers
• Assisted with design and implementation of Microsoft Lync 2010 servers. Built Front-End and Edge Servers for IM and Application Sharing functionality in Lync. Provisioned Lync 2010 accounts.
• Installed Exchange 2010 in domain in preparation for the Inter-Organizational migration to the parent company
• Migrated Lync 2010 environment to Lync 2013. Implemented policies for conferencing, client and archiving in Lync. Built Lync 2013 Edge, Front-End and Back-End servers for High Availability and Disaster Recovery
• Handled escalated support issues related to the migration
• Coordinated scheduling of mailbox migration
• Transitioned to messaging support team after migration
• Handled escalated issues and supported Exchange 2010 servers
• Completed legal hold discovery requests using HP Integrated Archive Platform
• Utilized BoxTone to manage Blackberry Enterprise Server (BES) accounts
• Supported Symantec Enterprise Vault 9 environment
• Handled issues with Exchange Managed Folders and EV archiving

Confidential, Cambridge, MA

Messaging Migration Consultant

Responsibilities:

• Migrations were performed using custom PowerShell scripts
• Performed nightly migrations of resource and user mailboxes to Exchange 2010
• Migrated Blackberry devices from 4.6 environment to 5.03 environment using Blackberry Migrator tool
• Documented the messaging environment and provided documentation for Exchange 2010 processes
• Documented monitoring systems and made recommendations for consolidated monitoring system

Confidential, New York, NY

Senior Systems Integration Specialist

Responsibilities:

• Led the design of a multi-datacenter, highly available, site resilient Exchange 2010 environment
• Used Exchange 2010 mailbox storage calculator and storage I/O best practices to size mailbox servers
• Implemented Database Availability Groups (DAG) for high availability and site resiliency
• Configured OWA, ActiveSync and Exchange Anywhere clients used for secure remote access to mailbox servers
• Configured CAS arrays for load balancing using Netscaler
• Implemented Exchange ActiveSync security policy using Airwatch
• Built Exchange 2010 CAS, Hub Transport and Mailbox Servers
• Configured DAG and CAS array for each regional Exchange environment
• Responsible for design and support of Exchange 2007 clustered environment with 2000+ mailboxes
• Built Exchange 2007 environment and completed migration from Exchange 2003 to 2007 Designed and built Symantec Enterprise Vault email archiving environment
• Deployed Enterprise Vault 10 to enterprise
• Built Exchange 2007 journaling servers and configured email journaling with Enterprise Vault.
• Designed and implemented Blackberry Enterprise Server 5.01 Environment.
• Migrated existing BES environment to new BES servers using Blackberry Transporter migration tool Supported Postini anti-spam environment
• Implemented corporate email support for iPhone devices
• Migrated legacy Windows Messenger instant messaging system to Office Communicator Server 2007 R2.
• Integrated Office Communicator Server with Blackberry and iPhone mobile devices using Communicator Web Access
• Handled onboarding of new hires and provisioned new mailboxes and devices.
• Resolved issues with Outlook connectivity to Exchange Online for end users.
• Resolved issues with shared mailbox permissions and calendar delegate access for end users.

Confidential, Boston, MA

Messaging Engineer / Lead Engineer

Responsibilities:

• Responsible for administering a global Exchange 2003 clustered server environment.
• Project engineer for Symantec Enterprise Vault migration
• Implemented TLS encryption with major clients of Confidential
• Designed and built high availability Exchange 2003 environment using Windows 2003 Clusters
• Project lead for company’s Exchange 5.5 to Exchange 2003 migration
• Coordinated Exchange 2003 project teams from IBM professional services and Microsoft Consulting Services
• Migrated public folder servers and 2500+ mailboxes with 1.5TB of data to Exchange 2003
• Project lead for migration of 500GB personal folder data to Exchange using Zantaz EAS archive software. Primary support person for global Blackberry Enterprise Server 4.0 environment
• Project lead for Windows Mobile pilot
• Implemented Secure Computing /Ciphertrust Ironmail anti-spam gateways, Secure Web Delivery encryption appliances and Central Quarantine Server
• Built and maintained Lotus Notes R6 application servers and configured SMTP between Notes application environment and Exchange environment

Confidential

Messaging / Terminal Server Specialist

Responsibilities:

• Administered multiple Exchange 5.5 servers
• Performed day to day administration tasks on Exchange for over 1600 clients
• Provided 3rd level support troubleshooting various server and client issues.
• Maintained Lotus Notes R5 application servers
• Performed Exchange server restores of Information Stores and mailboxes using Veritas BackupExec and CommVault Galaxy backup software
• Maintained fax environment using RightFax software
• Installed TrendMicro InterScan Viruswall and IMSS on SMTP gateway servers
• Upgraded Exchange 5.5 Windows NT servers to Windows 2000
• Installed and configured Blackberry Enterprise Servers for rollout of remote email on Blackberry handheld devices
• Coordinated Windows 2003 and Exchange 2003 infrastructure design with outside consulting vendor
• Implemented and configured CipherTrust Ironmail anti-spam appliances that reduced spam by 90 percent
• Supported Citrix Metaframe XP server farm environment

Confidential, Burlington, MA

Consulting Systems Engineer

Responsibilities:

• Technical lead for organization’s Burlington facility managing a segment of the Confidential Server network
• Provided setup and administration of the company IIS 4.0 web servers hosting multiple sites
• Installed Windows NT 4.0 Server on new Compaq Proliant 1600, 3000 and 5500 servers replacing outdated machines
• Maintained system backups using Veritas BackupExec 8.0
• Installed Norton Anti-Virus Corporate edition throughout enterprise
• Coordinated rollout of new server and desktop hardware for Year 2000 compliance
• Migrated 150 users from Microsoft Exchange to Lotus Notes R5 as part of a corporate-wide rollout of Lotus Notes
• Installed Windows Terminal Server with Metaframe for remote access into the network
• Acted as site administrator for Microsoft Exchange and Lotus Notes environment

Confidential, Acton, MA

Lead Systems Administrator

Responsibilities:

• Long-term contract assignment overseeing the operation of 40+ Compaq Proliant servers
• Built 10 Compaq 7000 series racks and configured hardware on several enterprise level rack-mounted Compaq Proliant 1850, 2500, 3000, 6000 and 7000 servers with Windows NT 4.0 and Exchange Server 5.0
• Configured and migrated existing MS Mail environment to Exchange 5.0
• Upgraded Microsoft Exchange 5.0 environment to Exchange 5.5
• Lead role in providing troubleshooting expertise on several RAS, Exchange and SMS servers.
• Installed Compaq redundant hardware options on Proliant 3000, 6000 and 7000 servers
• Installed Windows Terminal Server for use with multiple applications
• Upgraded Compaq Proliant 1500 file servers from Windows NT 3.51 to 4.0
• Implemented a standard backup system for entire division using Seagate Backup Exec
• Technical lead for design and ongoing support of various Exchange sites

Confidential, Norwood, MA

Network Engineer

Responsibilities:

• Provided day-to-day domain administrative support for a worldwide Windows NT network resolving account, file and share permission, WINS, and TCP/IP connectivity issues
• Built Compaq Proliant servers using Compaq SmartStart software for global rollout of Windows NT Server 4.0 domain controllers, Exchange servers, and Systems Management Server servers
• Installed and configured servers at remote sites.
• Acted as an administrator for SMS maintaining the corporate SMS database for all locations
• Designed and distributed packages in SMS.
• Assisted in backup and restoration of servers on DAT and DLT drives
• Acted as server rollout project manager in Tokyo, Japan installing Windows NT Server 4.0, SMS and Exchange.
• Supervised medium scale Windows NT 4.0 Workstation and Windows 95 rollout