Network Engineer Resume Philadelphia, PA - Hire IT People

SUMMARY:

Significant involvement in WAN and LAN infrastructure maintenance, configuration, installation, and administrative functions.
Proven track record solving IP network issues in timely and cost efficient manner while maintaining client Service Level Agreements up - time.
Exceptional experience working in fast-paced, high pressure environments.
Adept at building strong business relationships with both clients and coworkers. Excellent interpersonal, organizational, and communication skills.
Monitor and troubleshoot Cisco Routers: (1700s -7200s), Cisco Switches (1900s -- 6500s) Cisco Aironet (1100s - 1200s) Large 27,000 Node enterprise networks using TCP/IP, BGP, EIGRP, OSPF, RIP and VoIP.
Advanced skills in Microsoft Office Product Suite, including Word, Excel, PowerPoint.

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Network Engineer

Responsibilities:

Resolve varied client problems, both reactively and proactively, requiring significant research and analysis with discretion and independent judgment.
Maintain client relations, meet contractual commitments, offer service 2 level supports and manage change processes for Confidential in the absence of supervisor, approx. 10 days/month over last 2-5 years.
Analyze and review daily service incident reports for resolutions, process improvements, service level attainment and equipment deployment.
Convene and direct outage review meetings to evaluate, communicate and resolve service, client, and equipment and contract issues.
Support Confidential ’s enterprise networks of 27,000 devices, proactively monitor client computer networks using NetCool and IMPACT, troubleshoot viruses, evaluate customer needs, propose solutions to meet customer contracts and initiatives,
Provide 1st and 2nd level network support for CISCO Routes, Switches and Wireless. Manage and coordinate dispatch of Field Engineers, equipment and parts to various locations.
Oversee network and equipment upgrades to include IOS, CatOS image upgrades, and configuration changes. Resolve circuit problems with various telephone carriers with SMDS and Frame Relay.
Provide LAN network support on 6509s, 4506s, 5500s, 4006s, 3550s, 3560s, 2980s, and 2924s. and 1900s
Provide WAN network support on CISCO 7200s, 7500s 3660s, 3745s, 3845s, 2851s
Maintain and troubleshoot: Frame Relay, ATM, ISDN, T1, DS3, DSL, and CSU / DSU. Nortel Passport 7480 and 7480. wireless solutions using Cisco 1230, Cisco Aironet 350 access points
Minimize downtime through elimination of redundancy in network layers using HSRP, STP, EIGRP etc.
Execute an enterprise network disaster recovery to provide access to critical business applications.
Provided VPN and WAN support to users at remote locations.
Setup VLANs in multiple domains using Cisco Routers and Switches.
Responsible for troubleshooting WAN issues at over 700 sites.
High-level of experience in configuring and troubleshooting ATM/IMA environment

We provide IT Staff Augmentation Services!

Network Engineer Resume

Philadelphia, PA

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship