PC Technician Resume Parsippany, NJÂ - Hire IT People

SUMMARY:

Organized and maintained complex work environment to focus on multiple projects.
Establish and develop relationships with peers and users in a cross - cultural setting.
9 years of counseling with Confidential . 4 years educational support for children with special needs
Technical writer, wrote and edited company proposals and newsletters and marketing brochures.

TECHNICAL SKILLS:

Windows (XP, Windows 7, 8) and MAC OS X platforms.
Thorough knowledge of IT systems, file management, imaging, transferring data, security, anti - virus and setting up new devices.

PROFESSIONAL EXPERIENCE:

Confidential, Parsippany, NJ

PC Technician

Responsibilities:

On site computer service and repair at client’s home or business.
Reinstall and upgrade windows XP, 7 and 8. Remove viruses and spyware.
Set up new computers, transfer files and install programs. Educate and train users.
Remove and replace hardware (hard drives, power supply, memory, CD drive)

Confidential, NJ

PC Technician

Responsibilities:

Analyze and resolve desktop PC software and related hardware problems reported by users
Install new desktop hardware and software. Educate user regarding problems and solutions.
On call once a month for week long 24/7 coverage.
Trained / supervised interns.
Participated in Siemens Soarian Electronic Medical Record (EMR) go live coverage.

Confidential, Parsippany, NJ

Route / Sales supervisor / PC tech

Responsibilities:

Set up and maintained computer systems and software. Customer service representative.
Deliver and pick up on large routes (100 stops).
Responsible for maintaining route and increasing sales on route.

Confidential, Summit, NJ

Inclusion Aide

Responsibilities:

Teaching basic computer functions to children (K-5).
Support in second and third grade classes working with classified children in reading and writing.
Substitute teacher for grades 1 - 5 with emphasis in writing and literature.

Confidential, Parsippany, NJ

Driver helper / package handler

Responsibilities:

Help sort hundreds of packages on truck, deliver packages to houses and business on large routes.
Customer service representative

Confidential, Boonton, NJ

Substitute Teacher / Teacher’s Assistant

Responsibilities:

Support in a third grade classroom helping two students with special needs.
Worked one on one with special education child (Down syndrome) as well as with Spanish speaking student in reading and English.
Substitute teacher for grades K - 8.

Confidential, Mountain Lakes, NJ

Club Counselor

Responsibilities:

Directed after school program, ages 5-12.
Reviewed homework assignments as well as set up activities/games/sports for children.
Confidential summer camp tennis and basketball program counselor.

Confidential, Clifton, NJ

Patient Account Representative/Policy Analyst

Responsibilities:

Co-write hospital proposals and review in charity care audits.
Performed a variety of clerical and computer duties (spreadsheets, database, word documents).