SUMMARY:

• Motivated self - starter who employs excellent communications skills with both internal as well as outside contacts.
• Dependable, hardworking employee who produces quality work and is a quick learner.
• Skills: Troubleshooting-20yrs Networking-20yrs System Design/Automation - 15yrs Virtualization - 12yrs
• Windows -20yrs Cisco systems- 18yrs Active Directory-18yrs MS Exchange -18yrs SQL-14yrs.

Weston, FL.

Systems Engineer

Confidential

Responsibilities:

• Worked within the Product Development Information Services department for Confidential  delivery providing sales, demo and training deployments of main product, UltiPro and 3rd party integration products
• Maintain SQL stored procedures and PowerShell scripts within Confidential  environments
• Install/Upgrade/Manage product releases, one-offs and regression in Confidential environments
• Developed capacity planning tools and test cases for new deployments including quality assurance
• Worked with technologies such as IBM Cognos, Python, Selenium, JIRA, Confluence, Log Stash, GIT, MS SQL 2008/2014, HTML, JavaScript

 Boynton Beach, FL.

CEO/Senior Systems Engineer

Confidential

Responsibilities:

• Provide IT managed support services to organizations ranging from 50 to over 10 00 users
• Daily tasks include installations, system administration, helpdesk services, data migrations, network security updates, disaster recovery planning
• Implement solutions in areas for virtualized IT environments, private, public and hybrid clouds, unified computing, network infrastructure, data storage, data protection, disaster recovery
• Lead implementation and deployment efforts on projects
• Datacenter technologies consisting of HP, Cisco & Dell servers and storage, configured with high availability features, VMware VSphere, DataCore Software, Cisco ASA 5515, 5505, 3750, 2960, SonicWALL NSA 2400, Sonic Point, AWS, GFI Software, Citrix Xen, XenApp, MS SQL, IIS, Microsoft Exchange, Office 365, Windows, Hyper-V, Active Directory, Including VOIP, IP Office and Mitel

Fort Lauderdale, FL.

Technical Support Engineer

Confidential

Responsibilities:

• Trouble shooting, diagnostic support and problem resolutions on DataCore products
• Product installations and consulting on DataCore and other 3rd party products consisting of large environments with HP, Dell, IBM, Cisco, EMC, Hitachi, Pure Storage, NetApp, Fusion IO, X-IO, Supermicro running high available clusters such as VMware VSphere, View, Horizon View, Citrix Xen, XenApp, XenDesktop, Hyper-V, Microsoft Exchange, Active directory, Microsoft SQL, Windows, Linux, Unix servers
• Train customers and engineers on products
• Provided technical support through e-mail, telephone, chat while using an incident tracking database
• Performed testing on engineering releases and determines suitability for customer shipment and problem resolution.
• Worked closely with Engineering to provide input on open issues at the Engineering level.
• Worked with Customers on all issues, including those at engineering level, and provides status concerning issues that involve longer term solutions by providing temporary solutions and code changes.
• Notified affected customers and distributes permanent solutions when they become available.

 Boca Raton, FL.

Senior Systems Administrator

Confidential

Responsibilities:

• Coordinated project schedules with QA to ensure resources are available when needed.
• Interacted with developers, Technology Infrastructure and Security teams to assist in all aspects of the Windows Server infrastructure.
• Coordinated changes with the QA team.
• Communicated and worked closely with Project Managers as a resource on BAU and investment related projects.
• IT Management - provided information and status updates on all projects.

 Boca Raton, Fl.

Systems Administrator

Confidential

Responsibilities:

• Maintained first level support to 400+ mission critical Windows 2008 Active Directory member servers.
• Technologies include Windows 2008/2003/2000 , VMware, Hyper-V, Exchange, PowerShell, SharePoint, IIS, ISA, Citrix, SQL, Oracle, Clustering, EMC Symmetric technologies SAN/NAS storage, RAID, etc.
• Plan/ Migrated 1000+ users from Lotus Notes to Exchange 2007 and provide Outlook 2007 email support.
• Architect/Implemented Acronis & Net Backup solutions and provide disaster recovery support for systems.
• Plan/Implemented Microsoft Unified Communications.

Boca Raton, FL.

IT Director

Confidential

Responsibilities:

• Administered a Windows 2003 Active Directory Multi-site network and provided user support to 200+ users.
• Network includes LAN/WAN technologies via multiple ISPs connected with VPN technologies. Cisco Pix 501,515, 2 611 and 39 25 routers. HP Curve switches.
• Maintained Mailsite/Exchange/IIS/SQL server farms which perform daily backups using Backup Exec to Tape and Network Attached Storage devices.
• Configure servers/workstations with antivirus, patches/service packs, custom applications, etc.
• Maintained Merlin Legend/Merlin Messaging and IP Office phone systems.
• Coordinated IT related vendors and support CCTV, Security Access, Fire/Burglar, TEMP and generator systems.
• Plan/Implemented disaster recovery techniques.