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Solutions Architect Resume

Baltimore, MD

PROFESSIONAL SUMMARY:

  • Experienced Lead Systems Specialist and Network Solutions Architect with advanced knowledge of information systems, applications, and telecommunications.
  • Able to ensure the privacy and security of Information assets of the organization.
  • Expertise from designing to implementing systems including automated network scanning systems to ensuring stability and security to the network.
  • Known for team work, analysis and follow through. Core competencies include:

TECHNICAL SKILLS:

  • Configuration
  • Network Topology
  • Enterprise Software Distribution
  • NT Domains
  • Information Security
  • Operating Systems

PROFESSIONAL EXPERIENCE:

Confidential, Baltimore, MD

Solutions Architect

Responsibilities:

  • Support the Technology Design Studio Network team with equipment for various Passive Optical LAN (POL) manufacturers.
  • Responsible for installing and configuring a range of network equipment with a focus on switching and basic routing.
  • Independently configure network equipment under the direction of senior staff members.
  • Familiar with various copper and fiber cabling types.
  • Possess knowledge on a variety of local area networking (LAN) technologies, network cabling practices, and communicate in a courteous and professional manner to our customers.
  • Highly detail - oriented, organized, and possess analytic and problem-solving abilities.
  • Excellent interpersonal skills as well as verbal and written communication skills.
  • Experience in implementing and/or configuring switched network solutions
  • Experience with routing and WAN technologies.
  • Configuring network equipment from scratch based on requirements for VLANs, QoS, PoE, and STP.
  • Proficient with current network technologies and related communications standards.
  • Review requirements and specifications developed by others and make product and design recommendations.
  • Provide technical support on network installation projects.
  • Able to lift equipment and install in rack as well as climb a ladder.
  • Experience with outside plant (OSP) infrastructure, FTTH, GPON, EPON, and related Passive Optical Network (PON) technologies.
  • Working knowledge of firewalls, WAN routing, Active Directory, Linux, and VMWare.
  • Experience configuring VoIP systems or wireless controllers and access points.
Confidential, MD

Network Engineer

Responsibilities:

  • Network Engineer serving as primarily in support of Network Operations by managing customer devices, identifying sources of problems, and resolving configuration issues
  • Advanced troubleshooting/problem determination skills with Cisco products to include the ability to isolate and resolve end-to-end connectivity issues with CPE router and Telco circuits, coordinating any required testing or dispatch among site, vendors, and telcos/LECs
  • Knowledge of basic IP routing, routing protocols BGP and EIGRP, MPLS and QOS, VoIP, SNA, DLSw+.
  • Engaging equipment and service vendors that support network operations
  • Directly interfacing with clients; responding to client requests, and notifying clients of network problems and business impacts
  • Direct interfacing with various internal groups to resolve client’s network and security issues
  • Understanding and reviewing action plans for planned and unplanned changes to client's network/infrastructure
  • Strong verbal communications and listening skills to provide exceptional customer service
  • Performing root cause analysis, complex implementations and network configurations
  • Handling performance monitoring and management, interpretation and reporting
  • Experience troubleshooting technical LAN/WAN related problems
  • Experience using trouble ticket tracking system
  • Substantial knowledge of Incident, Change, Problem Management processes
Confidential, MD

Network Engineer

Responsibilities:

  • Network Engineer in Network Operations Center providing technical support in all areas of Networking - routing, switching, VPN, firewalls, OSPF/BGP, LAN/WAN
  • Possess technical understanding of communications networks, such as protocols, network components, design elements and architecture
  • Experienced with the installation and configuration of hardware components and peripheral devices
  • Knowledgeable regarding platform operating systems router platforms, LAN, WAN, and router protocols and how they interact with the network
  • Assists with the implementation of MPLS / LAN based configuration of internal LAN based VRF and mapping them to the VLAN for tagging
  • Possess skills in Layer 3 and 2 routing and switch and experience with Cisco 7600 and 6500 platforms
  • Experience with Cisco routers and catalyst switches including 1800, 2800, 3745, 3750, 3800, 3900, 3550, 4500, 6500, 7200vxr, 7300, and 7600
  • Experience troubleshooting technical LAN/WAN related problems
  • Substantial knowledge of Incident, Change, Problem Management processes
  • Thrives working in a collaborative engineering team; sharing ideas, documentation, and responsibilities
  • Experience with enterprise support tools such as CiscoWorks, BT Diamond IP Control, HP OpenView, HP Network Node Manager, Solar Winds, Orion, Argent
  • Working knowledge of ITIL framework, Change management, incident management, service management, and service delivery, SLAs
  • Project Management and understanding of deliverables and meeting project deadlines and milestones
  • Experience in providing IT service to a customer with focus and understanding the importance of operational support
Confidential, Baltimore, MD

Lead Systems Specialist/Technical Supervisor

Responsibilities:

  • Systems Engineer in Enterprise Software Distribution; 150K+ node hybrid global Enterprise network
  • Managed 11 LAN Manager employees and contractors for onsite server and systems support
  • Maintained multiple NT Domains, Windows 2000 Active Directory, Unix, Wireless Wifi and Remote Access
  • Network topology includes TCP/IP protocol with DHCP, DNS, gateways, subnet masking, firewalls, VPN, VLANS, RIP, IS-IS, OSPF, EIGRP, BGP, VTP, RSTP, RVSTP, PPPoE, Frame Relay and VoIP
  • Used Remote Control software - SMS, BMC Marimba, Dameware and VNC for Electronic Software Distribution and support
  • Configured Operating Systems including Dos, Windows 95, Windows NT 3.51, 4.0, W2K, XP, Vista, 2003, Windows 7, Windows Server 2003, 2008, 2012
  • Supported application software including MS Office Suite 95, 97 2000, Lotus Notes, Extra terminal emulation, Norton Antivirus Corp Edition, MS Exchange, MS Outlook
  • Created and maintained User accounts, Shared resources and access on network, Network Array Storage
  • Supported many customized software packages and hardware types
  • Performed Tier 3 technical support for desktops and servers
  • Managed projects and routine workload

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