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Systems Consultant Resume

Tucson, AZ

OBJECTIVE

To obtain Systems Administrator position within IT Department of growing or established organization.

SUMMARY

  • Accomplished leader with extensive success of installing, maintaining, updating, troubleshooting, and repairing computer networks and systems for broad range of clients and industries.
  • Adept at explaining complicated technical concepts to end users with varying degrees of technical understanding.
  • Areas of expertise include network administration, workstation setup, servers & workstation recommendation, installation & maintenance, and disaster recovery in LAN, WAN, VLAN, and VPN environments.
  • Advanced knowledge of server management, MS Office POS software, system checks / troubleshooting.
  • Extensive knowledge of telephone systems, workstations, modem, hubs, routers, switches, and end - user software.
  • History of providing comprehensive training and support to all clients and end users.

TECHNICAL SKILLS

Hardware: PCs (servers & workstations), modems, routers, and switches (3Com, Linksys, Dlink, Netgear and Inellinet), network cable installations.

Networking/OS: Windows 3.x/9x/NT/XP/2000, Windows 7/8/10, Win2000, Win2003, Server/Advanced Server, Small Business Server, DOS, UNIX (AIX), Apple MAC OS, SonicWALL and WatchGuard Firewall /VPN.

Software: MS Office, PageMaker, Lotus 123 dBase III, Fox Pro, QuickBooks, Norton Utilities, Norton Ghost, AVG/Avast/Kaspersky/MacAfee and Norton Anti-Virus, Veritas/Symantec Backup Exe, Acronis True Image, Maitre’D POS, Microsale, QuickTicket POS, and Veritas Cluster Mangement.

Protocols: IPX/SPX, NetBEUI, and TCP/IP.

PROFESSIONAL EXPERIENCE

Confidential,Tucson, AZ

Systems Consultant

Responsibilities:

  • Worked within Solutions Adoption Department to install and set up software for medical industry; also provided project management and general consultation services. Reported to Systems Manager.
  • Planned and led installation and upgrades of AIX server; ensured hardware met specs, and trained users.
  • Performed up to 15 upgrades per year (up to four simultaneously) while managing other projects; also provided advice on SAN storage.
  • Oversaw installations and upgrades of Sunquest Laboratory Cache, and Veritas storage software; after client testing; copied and upgraded cache databases to new version. Managed ~50 project per year, ~20 simultaneously.
  • Identified root causes of software problems, developed solutions, and created backups.
  • Helped reduce time and financial costs of installations by developing scripts that set up filesystems.
  • Optimized time and performance of many projects by creating script-to-ftp files for sites that picked up at spot of interruptions due to lost connections.
  • Completed all projects in a timely manner; ranked in top tier for performance and utilization hours per year.

Confidential,Fort Pierce,FL

Owner

Responsibilities:
  • Recommended, set up, tested, and configured networks, desktops, laptops, and printers for broad range of client businesses; also installed motherboards, processors, RAM, and graphics cards.
  • Drove all set-up aspects Windows servers and workstations for clients in such industries as cellular, beer distribution, water park, legal, restaurant, real estate, property management, and accounting. Helped clients determine project budgets.
  • Served ~100 clients (~500 users) in South Florida; up to ten per day in 24 / 7 operation.
  • Resolved technical issues in person, on the phone and through e-mail.
  • Provided advice on configurations, sold and set up servers, and delivered on-site and remote management and maintenance; ensured up-to-date software and properly installed security.
  • Created employee training materials and procedures to ensure in-house workers learned and used proper software and hardware protocols.
  • Provided leadership to staff of three.

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