SUMMARY:

• Dedicated Systems Engineer with over 15 years of Information Technology experience. Successfully demonstrated the ability to design, implement and maintain various production environments and projects using the latest proven Confidential .

TECHNICAL SKILLS:

Hardware: Dell, HP, IBM\Lenovo servers, workstations and notebooks

Networking: SonicWALL E - class firewalls, Dell PowerConnect (1GE/10GE), Cisco SGE switches, Aerohive WAPs, LAN/WAN, TCP/IP, HTTP, HTTPS, SSL, RDP, DNS, DHCP, LDAP, FTP, SSH, Telnet, IMAP, Radius, SMTP, SNMP

Storage: Dell EqualLogic PS series (iSCSI), Dell PowerVault MD Series (SAS), NetApp FAS Series (Fibre Channel), EMC DMX\VMAX storage arrays

Software/OS s: Windows 2000-2012 R2 server, Windows XP/7/8.1, VMware 4.1/5.1/5.5, SQL Server 2008-2014, System Center 2012 R2, RHEL 6, Oracle 8-11, Microsoft Exchange Server 2010-2016, Microsoft Office 365, OpenManage, PRTG, Lotus Notes 4.6-R6.x, Altiris, Computer Associates Unicenter, Citrix ICA, LexisNexis, Documentum Workspace other various software, networking and emulation applications.

PROFESSIONAL EXPERIENCE:

Systems Engineer

Confidential, Wayne, PA

Responsibilities:

• Maintain and administer the current virtual production and development environment running on Hyper - V 2012 and 2012 R2 Clusters.
• Maintain and administer the current Active Directory\Office 365 environment and spans across multiple domains.
• Maintain and administer the current IIS Web Farm that utilizes a Kemp load balancer appliance for resource load balancing and Window Server DFS for file replication.
• Perform periodic security scans against the production Web application to assess potential vulnerabilities.
• Monitor production server and database workloads for interruption or performance issues.
• Manage all server and workstation patches with built-in patch management solutions such as WSUS.
• Maintain and administer the current SAN environment which includes monitoring the storage utilization and IO performance of all production LUNs.
• Perform various DevOp tasks requested by developers, ex update config files, install services, etc.
• Responsible for maintaining and improving on the current Disaster recovery solution that utilizes a Zetta DR cloud instance.
• Develop new solutions that will improve the performance and reliability of the current production and development environments.
• Perform verification tasks against the whole environment to confirm that SOX and ISO 27001 compliance standards are met.
• Perform various Database administration tasks on the production Microsoft SQL 2012 Cluster such as develop maintenance plans, implement security standards and database optimization all according to best practices.
• Provide access control support for the Team Foundation Server 2015 implementation.
• Provide infrastructure support for developers.

Systems Administrator

Confidential,Newark,DE

• Maintain and administer the current virtual environment predominantly running on a Hyper-V 2012 R2 failover cluster and a VMware ESX 5.1 host.
• Maintain, administer and improve the current Active Directory environment.
• Responsible for administering and maintaining the current Office 365 hybrid environment.
• Maintain the current environment server and workstation patch level with the latest Microsoft updates.
• Monitor system performance and implement performance tuning methods on production servers\databases.
• Manage, maintain and improve upon the current networking infrastructure that currently contains SonicWALL E-Class firewalls and Dell PowerConnect managed switches.
• Responsible for maintaining the current backup environment and performing file or system restores when necessary.
• Maintain and administer various SharePoint Online sites throughout the organization.
• Provided Tier 3 escalated support for Tier 1 and Tier 2 technicians.
• Oversee software and network security by performing various security scans against the network periodically.

Systems Engineer

Confidential Philadelphia,PA

• Maintained, administered the current virtual environment with VMware vCenter.
• Managed, monitored and troubleshot daily processes and proposing improvements and additional features.
• Provided administrative support for the virtual environment as well as the AD environment.
• Managed system-wide patches and updates on all servers and workstations with vCenter Protect Advanced.

EMC Customer Engineer

Confidential,Philadelphia, PA

• Performed proactive and reactive maintenance on the EMC Symmetrix line of storage arrays that include the DMX 2000 - DMX 4 series and the VMAX series.
• Resolved technical break/fix escalated issues for the Symmetrix DMX and VMAX storage array lines.
• Responded to and resolved escalated maintenance cases for the Symmetrix storage array line for the Greater Philadelphia, Delaware and Southern New Jersey area.
• Met contractual SLA agreements of onsite response time for escalated cases.

Systems Support Engineer

Confidential,Newark,DE

• Responsible for all escalated 2nd and 3rd level technical issues for over 5000 healthcare clients within a Windows 2000/XP environment as well as desktop lead duties and tasks
• Performed server installations, rack and stack server hardware and provide maintenance.
• Performed tape backups and restores using EMC Legato Networker.
• Supported over 2000 Citrix client instances with Citrix Presentation Server/Client 4.5, Xenapp 5.0
• Installed and configured workstations, desktops, servers and laptops such as Dell Optiplex and Precision models, Dell Latitude series laptops and the HP/Compaq EVO line for business use.
• Managed current Confidential AG healthcare environment using Computer Associates (CA) software delivery services, SCCM and Active directory.
• Configured and Troubleshot network related issues with hubs, switches and wireless access points connected to the LAN.
• Configured and Troubleshot e-mail client issues with Exchange/Outlook 2003 as well as Lotus Notes R6.x