PROFESSIONAL SUMMARY:

• Accomplished WAN professional desires a position in Wireless/IT Technology with the opportunity for international training and travel. Extensive experience in testing/troubleshooting large Enterprise Networks: WCDMA,RAN,RBS,RNC,
• MSN, 4G - OFDM, 3G-UMTS, 2G-GSM, Ericsson OSS, Nokia Networks, Nokia Net Act OSS, Actix Analyzer, HSPA, LTE Data, VOIP, DNS, DHCP, BGP, EIGRP, OSPF,T1,T3 UNIX, SS7, AAA Network Security. Sonet Ring, DWDM, Cisco CTM, NNM,SNMP,SMS, MOP, Token Ring, and Star Topology. RF Performance Engineering. WNCS Scheduling, Frame Relay, Private Line, ATM Circuits and Cisco Routers usage and configuration expertise. Possesses strong written and verbal communication skills. Relates well with all levels of Network/IT professionals and users. Tech Support/Call Center skills. Speaks French and Spanish fluently.

TECHNICAL SKILLS:

Cisco Work: Perform system upgrades on Unix Sun Solaris Servers that support Open Cable Application Platforms and Set Top Boxes. Used Unix to console directly into the Sun Ray Server boxes along with a wireless laptop backup while performing system upgrades/migrations and changes. Used CTM (Cisco Transport Manager) and MRTG Software.

Software/Databases:

• REACT 2001, NetAnalyst, ITS Test Platforms, Fireberd 224 and 10 7 test sets. Titans 530, 531, 532.
• Alcatel 1630, 1 631,1677 DACS. Seimens EWSD100, Nortel DMS 250, DMS 500, PSN2, TDT2
• Sonnet Ring, Token Ring, Firewalls, OC3, OC12, OC48, X.25, X.75, Titan 5500 DACS
• Cisco IPCC, Catalyst Switches 3 550-12 g, 2950g, and Cisco 7600 Series Internet Routers
• Network: Design, NNM, Troubleshooting, Testing, Surveillance, Checkpoint, Firewalls, Provisioning
• Microsoft Office Suite, AMOS, Net Analyst, Granite Works 7.1, Active Directory, Microsoft Word, Telnet Sessions
• Windows 98, 2000/2001,XP,XL, XML, Kodzilla, WINSCP,Microsoft Excel, Unix Sun Solaris, Visio, HyperTerminal

Network Operating Systems:

• UNIX, Linux, SIP, NIP, Radius AAA Network Security, Novell Netware, Ethernet, Windows NT (Servers and Workstations), MS Proxy. Switches: ALU, Tellabs. RF Testing: Verify DAS, Optimize UL/RSSI, DL/UL Power.

PROFESSIONAL EXPERIENCE

Confidential, Frisco, TX

EMS Wireless Engineer

• Performed Cisco CSR (Cell Site Router) Support accessing LTE, BSM, LSMR, CDMA
• Commissioned Cell Sites to accept wireless traffic on both LTE and CDMA networks
• RAN M1/M2 Commissioning to turn Cell Sites up to receive Commercial Traffic
• RAN Optimization performing Pre Launch/Post Launch of LTE 4G and UMTS 3G
• Accessed the RAN to perform alarm checks, 4G/3G Neighbor Adds, Deletes, and changes
• Worked with: IP Network Address Routing, iBwave, Azimuth, RETs, DAS Optimizations
• Multi Task working with: LNPD, IP Addressing, EnodeB, Customer SLA, MPLS Switching

RF Engineer II

• Performed 3G Neighbor Adds, Deletes and Changes. Used MRTG Software, CACTI, and AMOS.
• RAN Optimization performing Pre Launch/Post Launch of LTE 4G and UMTS 3G
• ALU DAS Optimization: ALU WMS and SAM, Macro Site Clusters, Femto/Small Cells, Macro Design
• ALU Optimization KPIs, Parameters, OSS for LTE 4g and UMTS 3g networks.
• Created WNCS RNC/RAN Broadcast Schedules, Parameter Updates/ Changes, Femto Adds/Deletes.
• Accessed Ericsson Node B and Performed RF Testing. DAS Optimizations, UL/RSSI, DL/UL Power.
• Tools Used: Ericsson OSS/OMT, MapInfo, Excel, Visio, SME AT&T MOP creation, review, changes.

Network Engineer

• Provide Network: Security, Support, and Audit on site at Coca Cola for HP/ Black Box project.
• Performed Continuous Ping Test on Cisco, HP, and Nortel Routers during Network Upgrades.
• Fault Management: Monitored and Identified Network Alarms using HP Openview.
• Created, Verified, and Upgraded Cisco Router Configurations. Performed Sun Solaris Server Upgrades.
• Accessed: Sharepoint, Excel, and Visio as tracking tools during Network Audit procedures.

RAN Engineer

• ALMSLA CPDO RAN Design Team
• Used Unix MoShell Commands to access ALU, Tellabs Switches in the design of new cell site builds.
• Accessed Granite 7.1, Granite WebXng 7.1, Trifecta, Node B Search Tool, DCS Cross Connect Tool.
• Performed: IUB Cabinet Add, New Site Builds,T1 Add, T1 to SIAD, T1 to GSM, ETTC
• Reports: UTRACK, CPDO Forecast Tool, MapInfo, AMOS,TEMS.

RF Engineer

• Troubleshoot 4G-OFDM, Nokia 3G-UMTS, Nokia 2G-GSM, Ericsson OSS/OMT, to identify, repair, clear alarms.
• Alarm Types: VSWR, TMA, RBS Faults, RX Diversity, RAN Parameters,TS, BCCH, Antenna, Generator.
• MRDT: Unix Shell Scripting, MoShell Commands, T1 Add/Deletes, RNC/RBS/MSN, Node B Rehome/Rebalance.
• DAS Verification, Configure BTS Equipment, RNC/BSD Rollout Projects, Antenna Networks. Used Siterra, Atoll
• Verify circuit paths utilizing Granite and IMA Group Links.3G Neighbor Adds, Winfiol, ProComm, EVDO, FTP.
• Design/Verify RFDS, RETS,SGSN, LMR, Perform KPIs, Parameter Updates, Changes, RF Testing.

NOC Engineer

• Configure Cisco Routers, IP Addresses, Ping MAC IP, Static IP, Dynamic IP, Access DACS/MUX, Test T1,T3,
• Troubleshoot: 3G Neighbor Add, Deletes, Updates, Femto, ASA Firewalls, OSPF, BGP, RIP,VOIP,VPN, Netcool
• Support: IDEN-Motorola, LMR,TDMA, GSM, UMTS, Nortel, Ericsson/Nokia OSS, Network Node Management
• Monitor Wireless Cell Site Networks, BSC, BTS, Nokia 2G, Nokia 3G, Unix, Remedy/Clarify Ticketing
• Troubleshoot Cell Sites: Site Mgr, Sectors (Alpha, Beta, Gamma), Net Act OSS, Actix Analyzer, CDMA, PCM’s

NOC Technician

• Test/Troubleshoot: Unix, T1,T3,DS1,DS3, VOIP, VPN, Sonet Ring Connections
• Alcatel 1630/1631, 1640 DACS, TCP/IP,DWDM, HP Openview, Nortel Optera DX
• NOC Monitoring: Alarms, Cisco Routers, CTM, NNM, Ticketing (Clarify/Remedy),Unix, Linux
• Provisioning: LNPD, LMR, ANI’s, POTTS, TF 800 Numbers, Project Management Issues

Network Operations Specialist

• Cox Communications - 12/04 PC/Laptop Configurations, Cisco Router Configs, TCP/IP, VOIP,
• Elan Pharmaceuticals - 11/02 Laptop Configs, Install/Image Siebel Server 7.0, Nortel VPN, Spyware
• Elan Pharmaceuticals - Software Implementation, Testing/Troubleshoot,Launch Applications,Unix
• Level 3 - 01/05 NOC Tech, TCP/IP, Alcatel 1640 DWDM, Nortel Optera DX, ADM 3000/4000
• Level 3 - NOC Monitoring (Alarms) Ticketing (Clarify/Remedy), MPLS, Translations (Remote/Local)
• Coca Cola Enterprises - 07/05 Software Upgrades, SMS, Active Directory, Created User ID/Profiles

Configurations Specialist

• Provide on time error free configurations of MDNS Network Services
• Host To Host and Terminal To Host Connections, Provisioning DS1, DS3, T1, T3 Circuits
• Build configurations to connect multiple networks through Gateways/Translations TCP/IP
• Work with Cisco Router/Escalation Team to perform router configurations, Unix Shell Scripting
• ATM Configurations: Add Ports, VCC’s, Data Network Addresses, UNI’s, Pspvc and PVC’s
• VOIP, VPN, PBX, PTT, IEEE, 802.11,H323, SIP, ITU, PSTN, bits/bytes, and IP Telephony
• Frame Relay Configurations: Add Logical Processor and map to the Fruni
• Verify Card Types, Hardware and Software
• Add DLCI’s and check Line Speed
• Download Configurations into the live Network
• Construct Dummy Configurations for test purposes in a non-live network
• Assign Ports for new and existing connections
• Move and Add Ports while performing CIR/EIR upspeeds/downspeeds
• TCP/IP, SNA, DMS 250, DPN-100, and Passport/Access Switches

Network Operations Engineer

• Troubleshoot and Test DSO, DS1, DS3, T1, and T3 Fiber Optic Circuits.
• Install ATM, Frame Relay and Private Line Circuits
• Perform analysis, monitor and resolve network issues on Data/Voice Circuits
• Map, Configure, test, and install circuits, troubleshoot VPN and VLAN
• Configure Cisco Routers and perform Ping Test, Unix/Linux to enter command lines for router access
• Verify circuit connectivity during loop acceptance process with telco
• Test Types: BERT, QRSS, ALLI’s, ALLO’s, Stress Pat5, IN8, 2E23, Head-to-Head
• Circuit Optioning: AMI, B8ZS, SF, ESF on Constituent and VT-1’s (Virtual) circuits
• Test multiple circuits simultaneously with CPE
• Data Communications Equipment Used: CSU/DSU, SMJK, and NIU

Technical Support Technician

• Provide technical support to Network Engineers in an NCC environment
• Installed ATM, Frame Relay, and Private Line Circuits
• Troubleshoot network issues involving Data/Voice Circuits
• Used Scopus application to generate trouble tickets
• Performed circuit testing using REACT 2001
• Designed circuits using Facilities and Engineering database
• Verified customer Network ID using GOA database
• Researched/gathered customers DLCI, and IP Address
• Re-routed 800 Toll free Telephone Numbers and ANI’s to Trunkgroups/POTS

Bilingual Telephone Operator

• Received incoming customer calls using French and Spanish language skills
• Conducted investigations on fraudulent toll calls

Administrative Assistant

• Processed corporate customer accounts using automated billing system
• Received inbound calls collecting customer order information
• Translated international calls using Spanish language skills

Customer Service Representative

Responsibilities:

• Received incoming customer calls processing shipping orders
• Investigated damaged and lost parcels using computerized tracking system
• Translated customer calls using French and Spanish language skills