SUMMARY:

Proven technology lead for high tempo lean operations and agile development experience. Completed leading - edge projects while building diverse on-offshore teams. Demonstrated success at any budget or complexity level from startups to leading tech firms. Achieved 99.99% availability AWS cloud platform, oncall, DevOps, agile, SAFe implementations, SCRUM, Program Management, Project Management. Architect for 787 BI and data analytics to Material Management for spares, led the sales options SQL database (fed all other engineering manufacturing and support systems data flows of BOM data for 787) which was exhibit A in the sales contract. ITIL Service Operations, Service Management, Incident Response, CIRT computer incident response team, SOC, NOC, operations center contributor, OLA SLA author among several subsidiaries. Implemented Microsoft MOF and used Source Depot and Microsoft Secure Code Scans in BGIT Microsoft. Other Architecture frameworks UML, TOGAF, DODAF, ZACHMAN Architecture Frameworks and Methodology. Kanban, Lean+, SAFe, DevOps, ProdOps, Agile, Scrum, Value Stream, SDL security dev lifecycle. Led CAD and VR game-like software dev of light geometry .png.swf, 3dvia.Dassault.

PROFESSIONAL EXPERIENCE:

Confidential, OR

Security Architecture & Platform Cloud Infrastructure Strategy Consultant

Responsibilities:

• Develop Threat Models of new product technologies, lead risk and vulnerability assessments of security architecture for compliance with the security development lifecycle SDL for NBI new business initiatives for brief executives. Projects are software services IoT and cloud platforms. Brought in AWS contacts to assist with Platform as a Service development. Requested by the business to program manager the security and compliance efforts of several verticals, including legal & privacy.
• Enforce best practices with PCI, PII, SOx, HIPPA AWS cloud HITRUST, BLE devices, IoT, and 3rd party services and API interfaces for new products. Worked with Amazon AWS Lead Security, Health Sciences HIPPA, and IoT Security SME’s. JIRA

Confidential

Cloud Development & Support Leader- AWS Cloud Program Manager

Responsibilities:

• Leader of the digital aviation platform operations and service management DevOps support team 24x7 with 11 team members, FTE and contract, plus offshore at 2 countries. Rotate 1 person off sprints for 2 weeks of oncall as primary.
• Ensured compliance with SOx, ITAR, EAR, DFAR, PII, PCI, NIST, FAA Federal Regulations, passing Six Sigma Audits
• As Tech PM & Ops Lead, led & Managed the first prod dev test and release effort of the PaaS platform version on AWS Cloud making up early slips. Used burn down lists of requirements, implemented early DevOps with 5 subsidiary companies
• Now moving to Azure Cloud. Major partnership announced with Microsoft in the News.
• Architect for UX monitoring by HP ITSM and Dynatrace APM Gomez synthetic customer monitoring and alerting solutions-repeated every minute for uptime at 5 points of the world. Integrations planned with pagerduty and Service Now.
• Setup and provided incident management, data quality, security incident response and IdM IAM LDAP WSSO account management to all platforms prod ops users. Jira, Redmine, Version 1, HPSM, Pagerduty, Service Now, Cloudwatch ELK
• Big data analytics, tickets, change requests, new enhancements all triaged and backlogged via Agile.
• Passed ITIL Six Sigma and peer review of over 60 ops & security processes.
• 11months of 100% availability 2016 and four nines 99.99% uptime. 99.98% previously, and managed 78 incidents 1st 6 mos.
• Disaster Recovery leader and plan owner with DR Failover authority for HA geographic failover to AWS AZ’s.
• Leader of any DR activity, incidents, security response, crisis and incident command. Logs analyzed with ELK Stack
• Monitored airline’s VPN and ETL for BI Business Intelligence reporting and data for airline uptime and flight operations success after maintenance and turnarounds. Team built custom dashboards for services and server connectivity.
• Part of the scaled agile framework and Dev Ops life cycle implementations. Daily scrum of scrums.
• Service Now and Pager Duty study to get all alerts and alarms with tickets into a single dashboard.

Operations Monitoring Program Manager & Incident Manager

Responsibilities:

• Portal, Security, Performance, Monitoring, and Network Incident Manager & DR Leader for commercial aviation services customer integrated environment (portal) for: e-Commerce, VM ESX Clusters, Firewalls, Load Balancers, database replication.
• F5 Load Balancer management tools for server clusters. Granted failover authority of Reverse Proxy and portal, Dynatrace Gomez APM synthetic monitoring development of test and ITIL Incident Management for these customer-facing, revenue- generating environments. This included ping federated and other SAML SSO RP login technology along with the Identity and Access Management request and DNS changes to the application domains.
• Wrote and enforced OLA SLA operating and Service Level targets.
• Delegated for all recovery and incident action decisions and leadership, the final prevention of customer outage or impacts for a world-class B2B website, portal and hosted applications.
• Ensured the critical applications used on digital aviation platforms and portals are up for airlines use, including SEO search engine operations, ETL and Business Intelligence reporting BI.

Confidential

Systems Manager, Domain Program Manager & Data Architect

Responsibilities:

• Business Systems Manager and Architect for 787 ALIT Airplane Level integration team for: application development- customer engineering, 787 airline configuration customer selected options.
• Managed all application account creation IdM IAM, audits and security requirements.
• Concurrently the customer domain Project Manager for integrated schedule, situation room, application funding, governance, customer introduction, rate readiness and technical review boards.
• Led development of 3d light geometry and SQL Server applications and reporting services for BI Business Intelligence data. Long range business plan obtained $13M in IAD over 3 years for cost avoidance.
• 3d VRML graphics in a Dassault systems game engine 3DVIA Virtools and composer were automated by parameter based 3d modelling with automated 3dXML, .jpg, .png and .swf from part specs and CAD drawings using Anark Core.
• Top level 787 database fed MPP massive parallel processing Data Warehouse by Teradata interfaces with Cognos BI Business Intelligence reports to feed all other downstream systems worth 800 mil IT dev.

Principal Investigator (PI) (Program Manager Engineer) Lead System Engineer

Responsibilities:

• Principal Investigator (PI) Lead System Engineer (as IT Architect) for: ASIT airplane systems integration team, new airplane product development for future software tools, data and user processes spanning all airlines and internal dev teams.
• Led gap analysis of 787 software tool architecture covering 840 applications.
• Submitted 2 invention disclosures for patent applications.
• Systems engineering project management and gated reviews, Barashi, Gemba, Oobeya LEAN+ tools used along with Toyota and Harley Davidson system engineering methodologies.
• DOORS tool the distributed Object Oriented Requirements system.
• RISK analysis cubes showing color coded risks and severity.
• Responsible for future architecture and parts systems life cycle management.

Lead Technical Architect

Responsibilities:

• Lead Technical Architect for CAS 787: customer support and airline data delivery domains.
• CAS material managements pares e-Commerce IT first 787 advanced parts list development to first plane delivery and customer facing application integration.
• Architect for airline customer’s data flow for the Teradata MPP NCR UNIX Common Data Warehouse interfaces, BI Business Intelligence reporting analytics, IBM WebSphere Process Server SOA (WPS) and DataStage ETL.
• These systems produced worldwide supplier management parts data, long lead airline parts lists and all airline maintenance manuals online as eBooks.
• Manuals are completely paperless and required for flight and maintenance for airline safety.

Domain IT Application Architect

Responsibilities:

• Domain IT architect for Functional Integration FI (Systems & Wiring Engineering) 787.
• Architect of the FI-ODS Functional Integration Operational Data Store to provide PLM product life cycle management (Enovia by Dassault) and configuration management of data for large complex systems & data flow.
• Developed the 787 Toolbox electrical schematics systems interface type and data context from oracle data stores.
• Ran a pilot of IBM Rational Software Architect tools for open source development.

Operations Program Manager & Data Center Architecture

Responsibilities:

• Operations Project Manager and Data Center Architecture for Confidential BY Confidential (CBB) the Internet to Airplanes: long range business plans for IT, $20M LRBP long range business plan and project management SPI/CPI EVM earned value management.
• TOGAF, DODAF architecture frameworks.
• Test environment and data center architecture leadership with incident response processes.
• SDLC software and Systems Development Life Cycle management for a world-wide IP network.

Confidential

Sr. Program Manager III, Microsoft Consultant

Responsibilities:

• Led 70 line of business applications in assessments by IT security for “accessibility”, privacy, PII and code level scans, transferring $3M in headcount and deploying $100M hardware + software.
• Provided internal customer guidance for business continuity recovery time objectives, performance monitoring and SAN storage.
• Implemented ITIL service management and MOF Microsoft Operations Framework, plus negotiated headcount to provide incident response and service management, after onboarding to IT for 24x7x365 “follow the sun” support.
• Negotiated budget from, directors, group Program Managers and Dev Managers world-wide.
• MOF, ITIL alignment processes implemented.
• 105 servers deployed in 7 months and data center move of the 90 Vista code servers with administrator privileges as the ITIL service level.
• Ran the internal offshore web development team developing a BGIT website.
• Implemented life cycle management of all servers.

Confidential

Data Centers & IT Security Architecture

Responsibilities:

• Identity and Access management IAM IdM for WSSO web single sign-on for Siebel CRM + e-Commerce, implemented Federated Roadmap, Meta Directory, LDAP extranet clone, and Oblix WSSO web gates to secure system authorization..
• Enabled DELL managed print service to use Lexmark extranet now a Confidential contract for all printers.
• Enabled a profit center for managed print services including 40,000 printers, replacing HP in that major account. Advised CIO on data center relocation, SOx control audit, Business Continuity Disaster Recovery, Failover and ITIL Incident Response and Service Management.