We provide IT Staff Augmentation Services!

It Support For Network Administration Resume

St Louis, Mo

SUMMARY:

A seasoned professional with a background using a desktop and web programming tools on a variety of platforms to develop and improve applications, in reviewing and testing code and applications to improve system productivity and efficiency, and in presenting critical data to clients and support technicians in a lucid and professional way using an ever - evolving suite of the latest desktop and mobile technologies.

TECHNICAL SKILLS:

  • HTML5
  • CSS3
  • SharePoint
  • ServiceNow
  • PHP
  • AJAX
  • RegEx
  • Bootstrap AngularJS
  • REST/API
  • SQL
  • JavaScript/jQuery

PROFESSIONAL EXPERIENCE:

Confidential, St. Louis, MO

IT Support for Network Administration

Responsibilities:

  • Developed 20 bash shell scripts to build load-balancing server configurations, resulting in a 50% increase in operational efficiency.
  • Developed four Infoblox automation scripts to isolate and provide network access.
  • Developed six bash shell scripts to automate primary/secondary server access.
  • Built database-based training room reservation application using ServiceNow.

Confidential, St. Louis, MO

IT Support

Responsibilities:

  • Designed, developed, and maintained Intranet web pages serving as knowledge bases for 200 maintenance technicians. Reviewed the accuracy and formatted the 1000 technical information documents for these bases. Designed the web pages using IIS web server, HTML/HTML5, CSS/CSS3, JavaScript, and a CMS.
  • Developed an interactive guestbook function allowing technicians to submit questions and receive answers from an above Web-based knowledge base.
  • Developed and maintained a ticket tracking system using MySQL and Visual Basic, and developed a web-based ticket tracking system using PHP scripts.
  • Developed and tested over 100 regex scripts on in-house-developed API to perform Cisco and Juniper router commands, resulting in 30% efficiency rise.
  • Developed and implemented over 40 Perl scripts and UNIX shell scripts for network maintenance, statistics gathering, and building and moving domestic and international data circuits. Made five of these scripts web-accessible using prototyping and PHP. Resulted in a 40%-50% increase in operational efficiency.
  • Developed Perl scripts for parsing files to obtain critical data from router files and place into spreadsheets. Resulted in a 60% increase in operational efficiency.
  • Maintained and updated an Engineering department SharePoint site and library.
  • Upgraded software to devices per standards in response to technician requests.

Test Engineer

Confidential, St. Louis, MO

Responsibilities:

  • Qualified dollar-bill vending models and software-tuned coin acceptance devices by performing acceptance and functionality testing.

Software Engineer

Confidential, St. Louis, MO

Responsibilities:

  • Tested the user interface of a Visual Basic software application designed to process and track corporate travel reservations.

Engineer

Confidential, Oak Ridge, TN

Responsibilities:

  • Developed and validated testing and operating procedures for manufacturing equipment and processes at the Confidential.

Engineer

Confidential, Aiken, SC

Responsibilities:

  • Developed testing and operating procedures for processes and equipment in chemical separations facilities for facility start-up and operation.
  • Developed checklists for facility Operational Readiness Reviews/quality audits, and assisted in the performance of these audits, leading to three facility start-ups.
  • Developed and implemented a facility equipment labeling and preventive maintenance program.

Hire Now