SUMMARY:

• Energetic, hands - on IT Consultant with 15+ years of experience, a Master’s Degree in Information Systems, and many IT certifications.
• Subject Matter Expert (SME) in various technologies including Microsoft Infrastructure Services (Active Directory, Group Policy, etc.), Identity Management, Systems Management, and Automation (scripting, packaging, programming, etc.).
• Experienced in systems architecture, engineering, and administration; and very productive in large-scale enterprise environments.
• Excellent customer service skills, and written and verbal communications skills. Possess self-motivation with an assertive attitude and able to quickly adapt to new applications and technologies.
• Have worked with some of the largest organizations in the world including: The American Red Cross, Tiffany & Co., Lockheed Martin, and many federal agencies including the Census Bureau, Department of Justice, and Department of Health and Human Services, just to name a few.

Confidential

College Park, MD

IT Consultant

• Design, engineer, and/or manage Active Directory and Group Policy for many organizations including Census Bureau, GSA, HHS, and etc.
• Design, engineer, and/or manage Microsoft’s IAM solution (MIIS, ILM, FIM, or MIM) for many organizations including DOJ, American Red Cross, Tiffany & Co., USDA, and etc.
• Design, engineer, and/or manage systems management solutions (Altiris, Lumension, SCCM, and etc.) for several federal agencies including DHS, TSA, HHS, and etc.
• Build custom scripts and applications to reduce cost and improve IT efficiently for organizations using DOS, Vbscript, PowerShell, or Visual Studio (VB.net and C#).
• Configure FIM 2010 to support Office 365 implementation.
• Setup Self-Service Password Reset portal and infrastructure.
• Migrated identity management infrastructure to new servers for USDA Forest Service.
• Worked with Microsoft Forefront Identity Manager Sustained Engineering Team and Microsoft FIM Technical Support on RFC for SSPR 508 compliance for federal customers.
• Develop extensive documentation in the form of SOPs and reference guides.
• Troubleshoot complex ILM/FIM issues related to password syncs (PCNS), user account creation, group membership updates, AD attribute modifications, and etc.
• Spearhead HSPD-12 initiative.
• Automated processes using scripting languages (VBScript & Powershell).
• Packaged and deployed software.
• Engineered a solution for duplex printing.
• Setup a proof of concept for hands-free imaging.
• Designed a solution for Wake-on-LAN (WOL).
• Create custom SQL reports.
• Wrote step-by-step guides and held training sessions.

Washington, DC

Systems Management Consultant

• Setup Altiris and configured it to manage all workstations and servers in the enterprise.
• Manage Active Directory and Group Policy infrastructure.
• Implemented an automated imaging process using Altiris Deployment Server.
• Packaged and deployed software, and pushed patches using Altiris Patch Management Solution.
• Wrote programs to automate processes and fix issues.
• Supervise a team of packagers.

Largo, MD

Architecture Lead

Responsibilities:

• Designed and built an Altiris solution to manage all systems (15K) being used for Census 2010.
• Designed and implemented an Identity Management System (MIIS 2003) to manage 100,000 Active Directory objects.
• Upgraded identity management system from MIIS to ILM 2007 and wrote extensions using both VB.Net and C#.
• Designed and maintained the Active Directory and Group Policy infrastructure.
• Wrote a program to automate an entire Continuity of Operation (COOP) failover.
• Developed a process that was used to deploy over 500 sites throughout the US for Census 2010.
• Supervise a team of 8 individuals responsible for distinct functional roles on the Census FDCA contract.

Reston, VA

Systems Management Consultant

• Designed and implemented an Altiris solution which is used to manage over 20,000 systems located at the pentagon and at airports within the United States and abroad.
• Wrote scripts and packaged applications for deployment.
• Created a process to automate the imaging of workstations, laptops, and servers.
• Implement SCCM for proof of concept testing.
• Setup a process to efficiently deploy patches and applications to all systems in the enterprise

Washington, DC

Operations Engineer

• Automated an Exchange migration using vbscript.
• Wrote a program to automate new user provisioning.
• Provisioned Cisco phones using CallManager and Global Subscriber Manager.
• Wrote scripts to automate mundane administrative tasks.

Laurel, MD

Information Technology Engineer

• Researched industry best practices, evaluated use of technologies, and recommended improvements.
• Installed and configured Altiris for inventory collection, software deployments, patch management, and imaging.
• Wrote a program that automated the migration of all systems in the enterprise (6,000+) to a new backup infrastructure.
• Packaged and deployed software using Wise Package Studio and Altiris.
• Designed and implemented a new Group Policy infrastructure.

Washington, DC

Network Administrator

• Wrote a program that enabled congressional staff to connect their laptop at any of their regional offices.
• Assisted with setting up Symantec Ghost as an automated enterprise imaging tool.
• Conducted security audits and verified all systems were patched and hardened.
• Upgraded a congressional office from a Windows 2000 domain to a Windows 2003 domain.

New York, NY

Systems Engineer

• Provide IT consulting services to small and medium-sized businesses in the New York metropolitan area.
• Designed and built a network for a non-profit company.
• Migrated a medical firm from Novell NDS and GroupWise to Microsoft Active Directory and Exchange.
• Maintain high availability, co-located web, email, and application servers at datacenter.
• Assisted a fashion company in becoming centrally administered by connecting all remote offices to its main headquarters.

New York, NY

LAN Manager

Responsibilities:

• Responsible for the entire IT infrastructure for the continuing education department.
• Setup an automated antivirus infrastructure using Symantec Antivirus.
• Configured Active Directory to authenticate Macintosh users.
• Created and deployed hardware independent images using Symantec Ghost and Microsoft RIS.
• Wrote a script to automate the provisioning of user accounts for matriculated students.