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Sr. Data Center Engineer  Resume

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Alpharetta, GA

SUMMARY:

  • Talented systems engineer with over 7 years’ overall experience in a mixed platform environment and expertise in several flavors of Linux including Red Hat, CentOS, openSUSE and Ubuntu as well as Windows.
  • Solidly credentialed — achieved VMware vSphere 5, Microsoft Server 2008, Microsoft Windows Active Directory 2008, and a variety of other certifications and earned an associate’s degree in IT.
  • Strong grasp of enterprise security, assorted operating systems, numerous applications and mixed platforms.
EXPERTISE:
  • Cloud Technologies - AWS/Azure
  • Systems and Network Administration-Engineer
  • Data Center Solutions
  • System Security, DLP, Backup and Recovery
  • Server Administration and Repair
  • Mixed-Platform Environments
  • Custom Operating System Imaging
  • Confidential OS X
  • BMC Blade Logic, Client Management, and FootPrints Service Core
  • Endpoint Protection
  • Server Installation/Configuration
  • Open-Source Tools
  • User Training and Support
  • Technical Infrastructure (LAN/WAN/VPN/NOC/SAN/VM/iSCSI)
  • HPE ProLiant Servers
  • Cisco UCS Servers
  • Automation/Configuration Management
TECHNOLOGY SUMMARY:
  • Windows, Red Hat Enterprise Linux, CentOS, OpenSUSE, Ubuntu, Kali Linux, OS X
  • Amazon Web Services (AWS) Core Services; Private and Public Cloud; Microsoft Azure; and Office 365
  • ADFS/ADCS/ADRMS; MIM/FIM; MySQL; Perl; Python; Bourne/Shell; Android; SCCM; SCOM; VDI; TCP/IP; DNS; DHCP; WINS; SNMP; SMTP; iSCSI; NFS; AFP; CIFS; VMware vSphere 5.5; ESXi; HyperV; basic configuration of Cisco routers and switches
  • Webroot Security, Avira AntiVir, Symantec Endpoint Protection, Bitdefender, Microsoft Security Essentials, Avast, AVG, PC Tools Firewall, Sygate Personal Firewall Pro, Comodo Internet Security
  • PGP, BitLocker, GPG, TrueCrypt
  • Nessus, Splunk Enterprise, Trustwave, SolarWinds,
PROFESSIONAL EXPERIENCE:

Confidential

Alpharetta, GA

Sr. Data Center Engineer

Responsibilities:
  • Responsible for the support and delivery of Cloud Services Worldwide. Provide the necessary knowledge and expertise to deliver a professional high quality service and high availability in the delivery of Data Center services to several dozens of product owners and customers, both internal and external. These services will range from day to day management of the environments, hardware installations and cabling, management of the facilities with the data center vendors and managing other third parties.
  • Keep documentation up-to-date for all hardware and patch paths
  • Respond to critical alerts
  • Point-of-contact for all vendor related issues
  • Project leader for new installs and decommissioning old hardware
  • Collaborate with other business units on projects
  • Work with Asset Management to keep track of assets
  • Consolidate obsolete and convert physical servers into virtual machines
Confidential

Alpharetta, GA

Cloud Infrastructure - Level 2 Engineer

Responsibilities:
  • Managing over 150 clients existing infrastructure. Clients include small governments, private and public small to medium sized businesses. Provide vender management to all clients. Also, responsible for new client onboarding to various private and public cloud solutions. Onsite travel for on-boarding, new hardware install/replacement, migrations, oves and infrastructure related issues.
  • Client on-boarding to Office 365, Exchange Online, AWS, and Azure
  • Managing clients Hyper-V and VMware environment, on-site/offsite backup and NAS servers
  • Maintaining backup solutions such as AWS S3, AWS Glacier, eFolder, Intronis, StorageCraft ShadowProtect, Symantec Backup Exec, VaultLogix, Windows Server Backup, Zenith BDR, CrashPlan Pro and Veeam
  • Configuring Cisco VoIP telephones with Cisco UCS
  • Configuring and managing Cisco switches and routers as well as Cisco ASA Firewalls
  • Configuring and managing HP Switches
  • Configuring and managing Dell SonicWALL switches, routers and firewalls
  • Configuring, managing, and deploying security endpoint solutions
Confidential

Atlanta, GA

Systems Engineer - Lead

Responsibilities:
  • Promoted to Systems Engineer role to lead a five-member IT team in configuring, endpoint protection, troubleshooting and maintaining Windows, Confidential OS X, and Linux infrastructure for a large medical and educational school in addition to several remote locations that includes financial business units, hospitals, and clinics. Provide ongoing management, performance-tuning and Tier 3 support for approximately 1500+ virtual machines and 1700+ workstations.

Achievement Highlights:

  • Implementations:
  • BMC Asset Core - Asset Management suite for the entire institution which offers software and operating system deployment, patch management, and financial asset management services
  • MaaS360 - Enterprise Mobile device management
  • Azure/Microsoft Office 365 – hybrid cloud implementation for Exchange Online
  • Performance Tuning: Ensured that assigned systems were engineered, configured and optimized for maximum functionality and availability. Implemented solutions that reduced single points of failure and improved system uptime to 99.9% availability (up from previous high of 97.5%).
  • Project Management: Led enterprise wide hardware/software installations; oversaw major server upgrade/expansion project that improved network access protection (NAP), network performance; and integrated new technologies into existing onsite and new remote data-center environments. Restructured several projects that occurs every year; student laptop project that consist of 160+ laptops for incoming students; collaborated with vendors to improve HIPAA compliance in data loss prevention.
  • Security: Strengthened system/network security, Data Loss Prevention and business-continuity planning as a member of company’s security incident response team.
  • Troubleshooting: Rectified many issues by instituting best practices in system log analysis, backups, network operating center security, user account/permissions management and systems/software auditing.
Confidential

Atlanta, GA

Systems Administrator, Lead

Responsibilities:

  • Led a ten-member service desk/desktop team in configuring, troubleshooting, and maintaining Windows and Confidential OS X infrastructure and computer labs.
  • Trained faculty, staff, and students on industry standard audio/video hardware and software
  • Managed 600+ computers throughout the campus
  • Performed weekly/monthly/quarterly hardware/software inventory, audio/video production equipment/studio maintenance/upgrades, system backup/snapshots/restore, and patching.

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