Network Support Engineer Resume
SwedeN
SUMMARY:
- Talented Network Engineer with over 7 years’ experience seeking exciting opportunities in a corporate environment that will utilize exceptional training, certifications, and experience as a network support specialist.
- Strong communication skills with an ability to interact across various departments and with customers in a friendly and professional manner.
- Technical writing experience.
- Strong analytical mindset with a keen attention to detail.
- Ability to excel in a fast paced deadline driven work environment.
TECHNICAL SKILLS:
Network Devices: Cisco Routers 7200/7600/1700 s/2500s/2600s/2800s/s, Cisco Switches 1900, 2950, 2960, 3550, 3560 and Cisco Access Point 1130.
Routing Protocols: EIGRP, OSPF, BGP and Switching (STP, VTP), MPLS/VPN, Redundancy Protocols (HSRP, VRRP), QoS Implementation.
Networking: LAN/VLAN, L3VLAN, Ethernet, NAT, ACLs.
Communication Protocols: TCP/IP, IPsec, RADIUS, ARP and SSH.
Network Security: Cisco PIX/ASA 5502
Programing & Modeling Languages: Java, Java scripting, HTML5 and CSS3.
Scripting languages: Shell and Python.
Operating Systems: Unix/Linux., Windows7/XP.
Computer Skills: Microsoft Project, Microsoft Office (Word, Excel, PowerPoint, Visio, Outlook, Publisher), SharePoint
Simulation Tools: IXIA Ixnetwork, Wireshark, TEMS, OPNET, ADS, NS2, VMware, Lab VIEW
PROFESSIONAL EXPERIENCE:
Confidential,Sweden
Network Support Engineer
Responsibilities:
- Work closely with solution designers to integrate and implement the approved design.
- Review and suggest for any needed enhancement in design and solution document.
- IP Backbone Networking for Customer Edge integration with the Core network.
- Working hands on experience on Cisco Router 7200/7600 and Switches 4500 and 6500.
- Working hands on experience on TCP/IP, BGP, OSPF, HSRP,Nat, ACLs and Switched Ethernet.
- Study, evaluate and plan the implementation strategy fulfilling the customer needs.
- Implement and deliver the solution to customer in line with the customer requirement documents.
- Conduct the acceptance test and relevant procedures with customer and managed services team.
- Provide the support to the production teams in case of any critical emergency.
- Troubleshoot global customer’s network problems related to Core Network.
- Provides 24x7 on call emergency cases support for Core Network.
- Configured system and software management operations for testing, upgrades, E2E QoS testing troubleshooting and maintenance activities.
- Provided day to day support and resolution of network related problems across multiple platforms utilizing Remedy.
- Excellent experience in UNIX and Linux operation systems.
Confidential, Sweden
Support Engineer
Responsibilities:- Support and lead team for all technical part both project and R&D.
- Performed soft skill in management such as manages staffs, plan resource, mentoring, and coaching.
- Evaluate staff performance and subcontractors.
- Control KPI project delivery and SLA.
- Regular monthly meeting such as Executive meeting with customer, and internal with team.
- Integration, Commissioning and Software upgrade for 3G Equipment
- Commissioning and Reconfiguration of 3G NODE B (Supreme and Flexi).
- WCDMA RNC CD installation and SW upgrade.
- Re - hosting of Node-Bs from one RNC to another RNC.
- Create and troubleshoot 3G Flexi BTS in the RNC and Application Launcher.
- Preparing the Node-Bs commissioning file for ATM & IP sites.
- Provide scripts for Iub/Mub Migration from ATM to IP.
- Upgrading of Node-Bs SW HSDPA.
- Creation of Software Cross Connections of Node-Bs in the Stand Alone AXC
- Clearing of Node-B and RNC alarms.
Confidential
Network Engineer
Responsibilities:- Possesses professional experience as Network Engineer in the plan, design, implementation and support of LAN/WLAN, VLAN networks. Skilled in Cisco and Microsoft network environment. Strong knowledge in network/security/systems administration and systems support.
- Managing the installation and configuration of high end computing devices, networking equipment’s which include Core / Distribution Cisco Ethernet Switches, Routers, Routed Protocols TCP/IP, Routing Protocols OSPF, RIP, BGP, IGRP, Firewall, DHCP, DNS & High End Servers.
- Designing, up-gradation, configuration, and implementation of local area network (LAN) with fiber optic back bone to connect all the departments of the university with central data center.
- LAN Connectivity of all departments through fiber optic back bone and Cat 6 Cable with centralized server room at City campus of Confidential .
- Established 6 Computer Labs at Confidential of Confidential with printing, scanning and high speed internet facilities.
- Connectivity between Confidential @ 2Mbps through E1 Leased Lines.
- Responsible for inspection and installation of IT equipment’s in the University.