SUMMARY:

• Hold nine years concurrently as a System Administrator and six years experience as Network Engineering professional connecting routers, switches, and other various network devices into a network.
• Comprehend various routing protocols for a network such as OSPF, EIGRP, RIP, and BGP to apply into a business’s network.
• Familiar with router and switch configurations as it pertains to implementing various network protocols for various VLANS to implement security configurations for data access and integrity.

TECHNICAL SKILLS:

• Cisco 3560 Series
• Switch Cisco 2500 Series
• Router Cisco 2960 Series
• Catalyst Switch Cisco Nexus 7K
• Switch Cisco 2811 Series Router Cisco SG200 - 50P Series
• Cisco 1900 Series Router Cisco 2900 Series Router
• Microsoft Windows 7 CLARIFY Case Management
• Solarwinds
• Microsoft Office Suite 2007 - 2010 and 365
• REMEDY Case Management
• XML
• Microsoft Visio
• CHERWELL Case Management:
• Oracle SQL 10g
• Microsoft Windows Server 2003
• TOAD v10.0.0.41
• Microsoft Windows Server 2008
• Nessus Vulnerability

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential, Washington, DC

Responsibilities:

• Manage communication between IT and Audio Visual teams for resolution with network problems, projected upgrades, and implementation of new Audio Visual or Network equipment to ensure network integrity, functionality, and performance expectations.
• Create plans of action needed for implementation of new network devices, configuration changes for new and/or existing devices, and discuss plans for future projects for the business’s network to ensure consistency and stability of the network by assigning IP Addresses for appropriate devices and/or to reflect specific IP Address blocks and/or VLANs.
• Investigate problems with Audio Visual and/or Network equipment in reviewing Network and/or device configurations alongside Network data flow to determine root cause of issues and to determine best steps of action to mitigate issue(s).
• Manage Service Level Agreement(s) to ensure that the appropriate equipment and/or services are meeting the business’s needs; this includes device(s), software(s), and service(s) that are constructed to cover and ensure that they are up-to-date and not at date of expiration for full coverage.
• Attend meetings with fellow employees, vendors, and other departments to discuss upcoming plans for the implementation of new equipment or problems within the network devices so that all appropriate departments can discuss and create detailed action plans for new implementation(s), projected changes with new devices, and configuration(s) changes for device stability and/or problem mitigations.

Freelance Network Consultant

Confidential, Washington, DC

Responsibilities:

• Installation of Cisco Routers and Cisco Switches for network implementation for various businesses, providing new network connectivity or upgrade for network and system device(s).
• Analyze Proxy Servers and Firewalls within a network to assess the security levels, confirm overall consistency with policies and/or rules. To review and assess factor placement within a network to authenticate whether the location is best suited for a business network with a DMZ, overall network security effectiveness and suggestions for improvements with policies and/or rules.
• Interconnect specified ports for connectivity to various network ports that flowed throughout the building and to other network machines providing an internetwork hierarchy for continuous and protected data and voice flows.
• Analyze entries in Ark Angel with reflection in Nessus Vulnerability Scans for host information with potential or existing levels of compromise. Determine which network machines were affected, with IP Addresses that were reported, any malignant web addresses reported that requested access, and research of all web addresses to known cyber threats.
• Update and/or add rules and/or policies to network devices mitigating threats and malware to the company’s network servicing approximately 65,000+ users.
• Utilizing Ark Angel determine all Proxy Servers and/or Firewalls are resolving any malignant web address requests, and all unauthorized access attempts to a network are mitigated. Based on findings acquired in proactive research application appropriate rule changes and additions are made to the appropriate Proxy Servers and/or Firewalls.
• Testing of the configuration settings to ensure that the connectivity was present for the network by ‘pinging’ specific IP Addresses ensuring a UDP/Data-Link level connection is present, and creating sample files and folders ensuring connectivity on a TCP/Network level and higher in an OSI Model are present and active.
• With confirmation from end users from external source(s), a final confirmation was obtained, giving the approval to close things out for the install with a copy of the ‘Running-Config’ to the ‘Startup-Config’ or a TFTP Server to ensure a seamless connection regardless of power outages and/or unforeseen reboots while also keeping the configuration saved and intact despite any electrical loss of operation.

System Administrator

Confidential, Bethesda, MD

Responsibilities:

• Install, provide troubleshoot, analyze, design application configurations while maintaining existing user accounts and creation of user account roles by removing, adding, and resetting passwords for user accounts as needed guaranteeing security for all users, access to specific reporting levels for all roles, and accuracy with the provided information from the network.
• Design and implement security standards for various user roles network wide in Cisco Switches and Cisco Routers ACLs, to ensure that proper role access control lists adhere to specific roles for specific user levels, mitigating access to role specific files, reports, and/or information.
• Investigate open cases of network outages, by troubleshooting and reviewing a Solarwinds report in the NOC, to ensure that all proper routing is in place and occurring as required with the Cisco Routers and Switches, there are not any network equipment offline or unreachable, and then testing the Cisco devices to guarantee that all data packets are crossing the network nodes as expected from source to its destination.
• Investigate application problems, to determine the root cause of the issue and deem whether it is an application or network issue, and when issue was found to be a network based error using the Solarwinds application, escalate all issues as a Tier III CHERWELL Case Incident to the Infrastructure Team, to achieve resolution quickly and accurately for network.
• Independently managed small to medium scale network projects to include setup for new sites, transitioning sites, and newly acquired sites and placed them into various priority statuses for completion with completing projected configuration changes with the network equipment or application and then testing the overall system in a Windows 7 Operating System to ensure the application and system handled all requests as intended.
• Test new application versions after scheduled test environment upgrades were completed, to ensure stability, accuracy, and all documented changes have been reviewed for any overall bugs, before implementing into the system for use, company wide.
• Create trouble tickets for CLARIFY, REMEDY, and CHERWELL Trouble ticketing systems to ensure all issues were accounted for, in order for a quick and timely resolution for all reported issues were handled quickly with resolutions.
• Confirm with Data Management team to confirm Perl scripting tasks are effectively utilized in order to allocate disk space in RAID arrays and Database tables so that the web application is running effectively and efficiently for the end users out in the field.
• Document network and application changes, to ensure all changes are understood by all users and customers, and that any action steps that are required, to access resources and data, outside of the normal way or previous steps to access the needed information.

Implementation Specialist

Confidential, Columbia, MD

Responsibilities:

• Start, continue, or complete application version upgrades for IHG (Intercontinental Hotel Group), Holiday Inns, and Ramada Inns hotels for the OPERA Application and/or Windows Server OS versions for the Application and/or Database server(s).
• Upgrade various designated servers, from Windows Server 2003 up to Windows Server 2008 in order to comply all operational servers within PCI Compliance for the company.
• Work in SQL to correct schema content or schema(s) through SSH with correcting database cell information, by using appropriate commands in the SSH Terminal.
• Responsible for the inspection various interfaces, such as room lock (SafeLok and VingCard) and telephones (PBX and Avaya), for connection to the local server to ensure connectivity and activity function as intended ensuring seamless connections are present to ensure proper functionality.