SUMMARY:

• Extensive experience in the Telecommunications, and home security field. Telco provider, equipment vendor, smart phone manufacturer
• Currently working for iControl who are an IoT, SaaS, PaaS company delivering the popular Pulse Home Automation and Home security for ADT and other providers.
• Known to effectively communicate to all levels, installers up to CEOs. Excellent verbal and written communication skills. Extensive experience in ramping up of new projects. Product life cycles, interacting with other teams internally and externally to the company. Experience with the software development process and QA measurements.
• Experience leading Confidential , internally and externally, friends and family trials.
• Resource management, mentoring, SME BB10 devices/OS, staff evaluations.
• Extensive knowledge of wireless technology and Mobile Networks (GSM, GPRS, EDGE, Confidential, Wi - Fi, WiMax, VoLTE, LTE, BSS, BTS, DAS, SDM, SONET, IoT Internet of things, SaaS, PaaS)
• I have had extensive customer interactions experience interfacing to customers .
• Experience responding to RFI’s and RFP’s . Proficient in providing presentations and training. Solid vendor management experience. SME for marketing teams at trade shows. Have worked in 50K to 7k companies, have worked in large teams and remote. Ability to be assertive, good at networking, excellent team player. Excellent multi-tasking skills while maintaining attention detail. Excellent at documenting MOP's, meeting minutes, test reports and status reports to team leaders and upper management. Languages: English, Afrikaans, some German and Dutch, learning Spanish. I have extensive Jira SalesForce, Granite and MS-Office experience.

PROFESSIONAL EXPERIENCE:

Confidential, Boca Raton, FL

Senior Field Applications Engineer

Responsibilities:

• Verifying IoT, SaaS, PaaS functionally for new releases and new features.
• Interface for Confidential to ADT Engineering, QA and Product Support U.S and Canada.
• Run the Confidential for upcoming ADT releases.
• Provide Engineering Sales support and onsite training and demos for dealers and trade shows, SIA, ISC-W Vegas and ISC-E New York and Baltimore.
• Provide onsite support for ADT Pulse Home Automation Systems U.S and Canada.
• Support in house engineering and QA running smoke and new feature test cases.
• Support new server Linux Red Hat environment setup and verifications.
• Trouble shoot wifi networking, IP gateways, legacy and new HD 1080p SerComm cameras, providing onsite testing support for newly release cameras, zwave chipsets.
• Tooling support for 802.11/802.15 wireshark, channelizer also sigma zniffer for zwave and zigby devices. Use SalesForce and Jira for bug tracking.
• Utilize scripting tools for test automation, load testing, IP port checking using Python, Shell, UNIX, iOS Terminal.
• Verify the various access methods, Web Portal, iOS, Android, REST.
• Ensure correct working of API’s for new releases.
• Other Security Providers supported, Century Link, Telular, Bellaliant, G2i, and iControlOne.

Confidential, South East Region

Systems Performance Engineer

Responsibilities:

• Contracted out to Confidential in Memphis and Birmingham to perform modernization in those markets.
• Responsible for 2G, Confidential, 4G/LTE cutovers, site turn-up and optimization.
• Decommissioning and recovering Ericsson RBS inventory.
• RF Range validation of 4G/LTE speed.
• Coordinating of Confidential tower COVP fiber optic cutovers, with tower crews and site technicians..
• Site configurations include tower mounted, pole mounted, mono pole and indoor DAS designs.
• Coordinating closely with RF Network Planning team for site configurations, as well as with the WAR room in Tampa working with the LTE MME switch team to turn up new sites and clear any alarms.
• Verifying 2G/ Confidential E911 and A-GPS test calls on AWS and PCS for Alpha, Beta, Gamma and Delta sector towers.
• Provided daily status reports to Confidential area management teams.

Confidential, Sunrise, FL

Lab Manager

Responsibilities:

• SME for BB10 software configuration & deployment of pre-release Blackberry devices to external and internal stakeholders.
• Provided restricted access/high level security configuration support to the various Hardware, Software, IOT, App's and Mechanical teams in the Sunrise PDC.
• Utilized SAP deployments and secure delivery of prototypes to various field testers and Sales Engineers in Latin Confidential .
• Provided remote test support to countries like Brazil, Mexico, Chile and Venezuela.
• Supported software Development and Integration for (e.g. 3rd party apps, certifications, security, IOT, Beta testing.
• Embedded Testing of RF systems for VZW, AT&T, Sprint and Confidential on their respective RF bands.
• Ran the first outside of Canada HMT coordinator for the Z30 and partook in the SFN safe for network readiness go no go Verizon Wireless calls.

Confidential, Dallas, TX

Sr. Project Specialist

Responsibilities:

• Performed radio RF access technical support for the Confidential ’s.
• Spend two weeks in Finland training on the Nokia WiMax OSS solution.
• Performed integration of HP Proliant 360 OMS server to Nokia WiMax BTS and ASN Gateways.
• Supported Linux RH based server running on a HP platform.
• Responsible for opening, tracking and verification then closing of WiMax trouble tickets via Remedy.
• Provided support for the WiMax trade show in Rio de Janeiro 2008.
• Trained on the Nokia Flexi WCDMA BTS Module Installation: System, RF, caballing and power.
• Experience loading and optimizing the BTS/Node-B via O&M terminal’s using XML files.
• Experience following BSS installation and MOP documentation.

Confidential, Boca Raton, FL

Technical Project Manager

Responsibilities:

• Duties involved Product Management and integration and delivering of Wi-Fi products to existing IP infrastructures (Cisco/Juniper/Redback), integration of Wi-Fi mobility projects utilizing L2TP. Trial testing on Cisco Small Cell backhaul and SON (Self-Optimizing-Network). Cisco Aironet 3600 and 3700v2 * Series.

Technical Project Manager

Confidential

Responsibilities:

• Technical PM responsible for the Confidential Radio product. Part of RFI / RFP process.
• Responsible for Field and Drive testing/optimization activities related to the Confidential projects.
• Project plan owner, for all lab testing then FOA market testing and timelines.

Technical lead

Confidential

Responsibilities:

• Responsible for scope of work and team resource planning for the project life cycle.
• Partake in project change control meetings, locally and globally.
• Co-ordination of project specific and late feature change requests.
• Identifying all test tools requirements, ordering new test and lab H/W.

Confidential

Responsibilities:

• Responsible for scope of work and test strategy.
• Planning from regression test scenarios to new feature test/use cases.
• Planning and performing of high load testing scenarios of the various codec’s AMR, HR and EFR in the Boca Raton test lab and evaluating the results.

Functional Test Coordinator

Confidential

Responsibilities:

• Coordinator for the SMS test automation.
• Planning from regression test scenarios to new feature test cases, running high load testing scenarios.
• This included writing of test scripts, execution, and evaluating the results.

Technical Project leader

Confidential

Responsibilities:

• Identified, adapted and verified project specific requirements for the North American Market.
• Verified the correct FCC - E911/Calea requirements.
• Verified the correct E1/T1 PCM 24, SDH, SONET inter-working functionality.

Confidential

Responsibilities:

• Performed inter-operability testing of the Confidential IN platform with Nokia and Nortel MSC’s and an Ericsson HLR.

Confidential

Senior Systems Engineer

Responsibilities:

• Confidential from South Africa to the USA to work on the Confidential PCS1900 SSP/IN project performing system integration activities of different Radio and Core Networks as well as packet core Networks GPRS etc.

Confidential

Senior Support Engineer

Responsibilities:

• Responsible for D900/PCS1900 MSC, HLR, SSP and GPRS network nodes.
• Provided high level support for the 1 st South African Cellular network Confidential, my duties entailed country wide network upgrades, ticket handling to resolution.