Network Infrastructure Administrator, Torrance, Ca Resume

SUMMARY:

Knowledgeable of AWS Cloud Computing concepts.
Active Directory/Windows Server 2008R2 basic tasks.
Basic Cisco Switch Deployment/Configuration skills.
Systems Analysis.
Utilized HP Sitescope/BAC/Openview and Solarwinds monitoring tools.
Analytical thinker.
Cisco Wireless Access Points installation.
L1 Cisco LAN and WAN expertise.
Performance testing with HP Loadrunner.
Installing/Configuring Cisco 8841 phones with CUCM and Unity Voicemail Administration.
Dell Server installation/removal.
Data backup and recovery systems.
Practice Cybersecurity Policies.
Superb interpersonal skills.

TECHNICAL SKILLS:

Cisco CUCM/Unity and Switch Administration.
Active Directory: performed basic tasks such as locking and unlocking accounts, changing passwords.
HP Monitoring tools Utilized HP Openview, BAC,Sitescope, Loadrunner. Also Solarwinds for monitoring/testing web applications and component performance.

PROFESSIONAL EXPERIENCE:

Confidential

Network Infrastructure Administrator, Torrance, Ca

Responsibilities:

Assist in Planning Cisco VOIP Telephone deployment
Perform basic CUCM/Cisco Unity Administration duties
Install/Troubleshoot Cisco Switches and Access Points
Assign Voice/Wireless Vlans to Switches
Update Telecom user info in Active Directory
Delete Extensions from Avaya Site Administrator
Verify LAN Connections/VLANS with Fluke Linkrunner
Cross connecting phones to Cisco switches
Assist with moving over analog lines to Confidential Gateway
Respond to Solarwinds alerts for Cisco switches
Punch down on 66/110 blocks
Assist with other Network duties as needed.
Migrate Avaya Analog lines over to Confidential Gateway.

IT/Desktop Support Analyst

Confidential, Los Angeles, Ca

Responsibilities:

Assist EPIC team with major software upgrade/deployment of Desktop computers
Patch in PC/printers to panels in closets
Document Asset tag information
Image PCs
Perform other tasks as needed.

Windows 7 Imaging/Deployment Tech

Confidential, Santa Clarita, Ca

Responsibilities:

Responsible for Imaging Dell Laptops/Desktops with Windows 7
Migrate user data over to new PCs.
Assist Client Services with other duties for End Users.
IT Asset Management/PC Deployment Tech, AIG Financial/Dell via PFITech Woodland Hills Ca. 6/2013 - 10/13
Responsible for I. T. Asset Management/Deployment duties for Dell laptops and desktop computers.
Assist with Symantec Netbackup tape rotation in Data Center.
Also assist Project Manager removing/Inventory decommissioned servers from Data Center.
Perform XP/Windows 7 Imaging/Deployment duties as needed.
Assist Client Services with other duties for End Users.

Telecom Technician

Confidential, Los Angeles, Ca

Responsibilities:

Assembled and installed rack mounts, modules as well as cross connects on 66 block.
Test for voice jacks for connectivity.

I.T. Support Technician

Confidential, Irvine, Ca

Responsibilities:

Worked a contract position on a Windows 7 migration project using Windows Easy Transfer and Ghost.
Performed basic troubleshooting tasks.
Added user accounst, add users to domain.

Remote Tech Support Specialist I

Confidential, San Diego/Los Angeles, Ca

Responsibilities:

Performed basic PC preventative maintenance for home based/small business customers via Teamviewer remote software
Assisted users with removing viruses and installing/updating anti virus/security software
Perform basic troubleshooting tasks and escalated other more complex issues to Senior Technician.

I.T. Tech Support Specialist

Confidential, San Diego, Ca

Responsibilities:

Was responsible for performing remote software upgrades on Medstations in hospital pharmacies nationwide. Also performed troubleshooting tasks related to connectivity.
Perform other tasks as needed

I.T./Network Support Technician

Confidential, San Diego

Responsibilities:

Was responsible for upgrading software for Intel Prosed wireless cards on mobile computers in Hospitals.
Also assisted with telecom and network printer moves.

I.T. Support Analyst/PC Technician

Confidential, La Mesa, Ca

Performed basic PC tech duties including removing viruses, updated software and users on being proactive with preventative maintenance.

Data Center Systems Admin Associate

Confidential, Santa Ana, Ca

Responsibilities:

Worked in Data Center as part of Technical Automation Group utilizing HP Loadrunner, Sitescope and BAC for monitoring and testing web applications and component performance for Availability.
Trained Users here as well as India on how to utilize HP monitoring tools.
Adhered to SLA practices.
Exposed to Virtual Servers.

Various Nortel Telecom/Tech Support Analyst

Confidential, Los Angeles/San Diego, Ca

Responsibilities:

Performed various short and long term Nortel Telecom/Tech Support positions.

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