SUMMARY:

• Administrator, Network, Programming and Platform analyst with 20+ years of experience with both project implementation and operations, using leading industry software and hardware solutions. Currently working to expand my skills to Cloud technologies and data center infrastructure.
• Migrated users and exchange to Office 365
• Designed and implemented the Cloud platform used to host the Moodle Learning Management System for use by over 130,000 Students in the Harris county area Independent School Districts.
• Established compatibility with third party software products by developing program modifications and integration, decreasing costs.
• Problem Resolution
• Responsible for support and development of company disaster recovery plan.
• Served as advocate for end—users, performing tests and problem analysis for server, desktop and infrastructure work.
• Network Support
• Acted as first point of contact for all major technical issues, including power outages, system failure and disaster recovery.
• Managed infrastructure of 7 facilities and acted as support for help - desk technicians and IT Department Installations
• Installed appropriate security patches to resolve security vulnerabilities.
• Packaged and delivered software using MSI, InstallShield, scripting and other technologies.
• Investigated issues with applications and automated updates to configure registry, ini and other workstation changes to make the applications work as desired for the enterprise.
• Programed wrappers to launch, update and configure applications during launch to maintain consistency of the applications across the entire enterprise.
• Created Transform files to install MSI application installations with enterprise configurations.
• Tested and provided resolutions to application configurations and integration with applications that had interoperability with each other.

EXPERTISE AREA:

• Enterprise Adminitrator
• Enterprise - Wide solutions
• Active Directory
• DNS Administrator
• System Implementations
• Cloud Adminitrator
• Computer applications
• Knowledge of programming languages
• Database servers
• Experience in various operating systems
• Network server maintenance
• Software testing & programming
• Remote systems support
• Excellent problem-solving abilities
• System upgrades
• Strong analytical skills
• Patch management
• Windows and Linux
• System backups
• Knowledge of web technologies, protocols
• Remote access technology and tools
• UNIX environment
• On-call experience
• Optimizing and performance tuning
• F5 Big-IP load balancing
• InfoBlox DNS
• MySQL
• PHP
• Moodle
• IIS
• Isilon Storage

TECHNICAL SKILLS:

• Windows
• Unix
• Linux
• Mac OSX
• Technologies Integration
• Troubleshooting
• VMWare
• Application delivery
• SCCM
• Workstation configurations remote support
• Hyper-V

PROFESSIONAL EXPERIENCE:

Confidential, Fredericksburg, Texas

Senior Consultant

Responsibilities:

• Office 365 migrations for clients
• Domain Upgrades
• Active Directory cleanup and remediation
• DNS cleanup and remediation
• General Troubleshooting

Confidential, Houston, Texas

Network Engineer

Responsibilities:

• Building Cloud based Technology using Microsoft Windows Server 2012 and System Center 2012 suite of applications.
• Design, installation, implementation, backup, maintenance and hosting of Moodle Learning Management systems for Cypress Fairbanks and Alief Independent School Districts and future clients. Creating a cloud based infrastructure to handle over 120,000+ students and faculty members.
• Maintained the Confidential internal cloud application of webNetwork software that supports internal cloud offerings of their internal applications.
• Implemented KMS activation server and Windows Update Services as well as other Active Directory responsibilities.

Confidential, Houston, Texas

Sr. Network Technology Analyst

Responsibilities:

• Served as operating system expert, providing technical support for entire organization.
• Established compatibility with third party software products by developing programs for modification and integration.
• Troubleshoot and resolved web application issues escalated from customer support and other departments.
• Recommended network security standards to management.
• Designed, documented and executed appropriate maintenance procedures including system upgrades, patch management and system backups.
• Evaluated alternatives and developed recommendations for technology process solutions to meet business requirements.
• Practiced network asset management by maintaining network component inventory, related documentation and technical specifications.
• Provided senior technical support to both in-house IS staff and user departments for all network applications.
• Advocated for end-users to perform testing and problem analysis for server, desktop, and IT infrastructure.
• Ensured network, system and data availability and integrity through preventative maintenance and upgrades.
• Performed high resolution scanning and digital image manipulation for the Medical Records department.
• Packaged and delivered applications using MSI, InstallShield and WMI technologies.
• Automated upgrades, installations and configurations by programming using AutoIt.

Confidential, Houston, Texas

Responsibilities:

• Level III Troubleshooting application and network support at Confidential.
• Calibrated Test and Measurement Equipment for Confidential Space Flight programs.

Confidential, Ft. Campbell, Kentucky

Responsibilities:

• Calibrated Test and Measurement Equipment for Military programs and field equipment.