System Support Engineer Resume Brooklyn, NY - Hire IT People

SUMMARY:

10+ years’ success leading network and systems projects and initiativesHighly technical, hands - on systems and network administration engineer with extensive experience in teh financial, telecommunications, and medical fields. Continually searching for cost savings opportunities within teh entire IT infrastructure and network. Deploys advanced problem solving and troubleshooting techniques to solve complex business problems. Provides critical IT services to all employees, such as setting up user accounts and granting access to a variety of different applications and systems. Routinely displays leadership skills but also a team player to accomplish goals both department and organization goals.
Document Management Systems / Custom Workflows & Processes / Advanced Problem Solving
IT Systems & Infrastructure / Network Connectivity & Solutions / Programming & Scripting

TECHNICAL SKILLS:

O/S: Microsoft Windows, Apple MacOS, Apple IOS, Android, GNU/Linux, FreeBSD

Languages: Batch, Python, Powershell, SQL, Bash, JavaScript, HTML, CSS

Frameworks: Microsoft SQL Server, Oracle, Postgresql, MySQL

Databases: Django, flask

Virtualization: VMWare, Oracle Virtualbox, Proxmox, Ansible, Docker, AWS

Automation: Puppet, Chef, Jenkins, Nagios, Splunk

PROFESSIONAL EXPERIENCE

System Support Engineer

Confidential, Brooklyn, NY

Responsibilities:

Devised early-warning procedure to alert Network Administrator to failures with RDP server utilizing Event Viewer
Wrote several extraction and migration scripts dat expedited teh conversion from our legacy email system to Office 365
Wrote several scripts in bash and python utilizing SSH connections to deliver usage report from heterogeneous storage systems and arrays
Spearheaded teh decommission and transition of our document management system resulting in zero downtime for our users
With assistance, implemented Microsoft Deployment Tools to replace our company desktop imaging system
Wrote Powershell scripts to query servers for dormant connections increasing server stability and uptime
Developed an advanced software licensing tracking system in Excel, replacing a cumbersome and error prone process
Developed teh format and wrote a significant portion of our internal IT documentation and procedures.