Systems Administrator Resume
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PROFESSIONAL EXPERIENCE:
Confidential
Systems Administrator
Responsibilities:
- Provided support to over 550 end users spread across the United States, Canada, and Great Britain.
- Used tools such as Team Viewer, Citrix Director, and Remote Desktop Connection to connect to different user’s sessions to diagnose and fix problems.
- Worked hand in hand wif the Developers on upper level technical problems.
- Analyzed, evaluated, and planned the next steps to be taken wif the IT advancement of the company, which included integrating 21 other businesses into the parent company of ISN.
- Managed VMware to create, move, and destroy virtual machines.
- Used VEEAM to backup all virtual machines.
- Familiar wif EMC and PURE SAN storage.
- Expert in Cisco routers, switches, and APs.
- Designed, deployed, and maintained network infrastructure at all sites through the company.
- Used MTPUTTY to remotely configure and maintain routers and switches.
- Made changes to environment such as DC changes, Firewall changes, reverse proxy changes, DHCP, Active Directory, Email, VOIP, and many others.
Confidential
Technical Writer/ Business Analyst
Responsibilities:
- Over site and documentation of all Projects done by Walt Disney Parks and Resorts Technology Infrastructure and Automation team; including but not limited to Architecture and Design Work, Infrastructure Planning and Capacity Engineering, and Automation and Engineering. Weekly review, formatting, and error checking of Weekly Four Square Reports which includes standardization of Projects Slides, formulating Dashboards, and final review of updated slides. Business Analytics of Key Performance Indicators of all Departments under Walt Disney Parks and Resorts Technology Infrastructure and Automation team.
- Creating Reports and Dashboards displaying the accomplishments and the downfalls of each team wifin.
- Production of automated Weekly Status Report of metrics that display the incidents, problems, and change tasks processed through ServiceNow.
- Also maintaining a weekly database of metrics from Automation and Engineering team to produce weekly charts displaying their overall status of maintenance, batch jobs, Splunk statistic, SiteScope, and any other data their feel as relevant to the work that they do.
- Wrote the training manual for every piece of equipment, and application that was created or used by the Automation and Engineering Team.
- Verified that the audience of the training would be able to get clear and concise direction on how to efficiently, correctly, and safely operate the equipment.
- Working inside of the WDPRT environment as a technical writer, business analyst, worked on several projects wif multiple team members.
- Responsible for Tech Manual writing, Status reporting, and documentation for projects such as Zero Downtime Deployment, Enterprise Application Logging, and Disaster Recovery.
- Requirement Gathering for IBSS so that the project can meet all standards and rise above the competition.
Confidential
Information Systems Technician/ Systems Analyst/ Systems Administrator/ Network Engineer, Honolulu, HI
Responsibilities:
- Created standardization of Analytics for all work done wifin PHNSY & IMF. Worked in several different branches working wif civilian contractors as well as government servants.
- me worked in the multimedia tracking division, learning the proper disposal techniques of classified information. Including hard drive disposal, media tape disposal, and floppy disk disposal. Involved in destroying over 200 magnetic tape reals, and 150 hard drives. Worked in the Information Assurance Department.
- Qualified Information Assurance Technician Level Two.
- Involved in account management and Intrusion Detection. Worked wif the Customer Support Branch in their task for DPAS (Defense Property Accountability System).
- dis is used to track down and account for high valued assets to the command; dis was achieved wif 100% accountability of equipment wif the value of $3,449,774.
- Installation, Configuration and Administration of ESX& ESXI 3X, 4x, 5x Servers.
- Installation, configuration and management of Virtual center 2.5,4x, 5x Creating and Managing Virtual Machines.
- Experience wif Cloning, and Creating Templates. Creating Clusters for High Availability (HA) and Distributive Resource Scheduling (DRS).
- Migrating of Virtual Machines using vMotion. P2V, V2V conversions by using VMware converter. Patch management and upgrades using VMware update manager Snapshot manager and restoring a snapshot. Virtual Networking (Virtual Switches, VM Kernel Ports) Taking Backup's and verifying the Backups.
- Remote Installation of ESX 3.x, 4.x, 5.x using DRAC & ILO console. Good noledge on FC SAN, iSCSI SAN and NAS storage.
- SAN space allocation for ESX servers host .Scanning and configuring LUN for ESX server.
- Trouble shooting issues related to ESX host, VC, VCB, HA, DRS, Vpxa, VMware update manager Installation and administration of Windows Servers 2000 & … …
- Installing and Configuring of Active directory Managing users and groups in Active Directory. Installing and configuring IIS, DNS, DHCP servers.
- Good exposure to ITIL process like incident, change, problem and release management. 24*7 support experience for large virtual environment Strong leadership and communication skills and working experience wif customers, end users and colleagues.
- Demonstrated ability to work in both individual and team environments.
Confidential
System Administrator/ Network Administrator/ Network Engineer, Honolulu, HI
Responsibilities:
- Providing IT infrastructure support in various Technology Products such as VMware (4.1, 5.0, 5.1 5.5), Windows 2003, 2008, 2012 Administration, Messaging Products Lotus Notes, Domino, Traveller, Sametime, IBM SmartCloud Notes, IBM WebSphere, IBM Connections Files & Profiles, Blackberry Enterprise Server, Cisco Iron port, Google Postini, Google Apps, IBM AIX, Redhat Enterprise Linux, Microsoft BPOS, Office 365 Migration.
- Handling Technical and Team operations. Responsible for handling day to day support in VMware administration, implementation activities. Exposure in project handling, transition management. Providing operational support for VMware environment.
- Experience in wif Virtualization technologies like installing, configuring, VMware vSphere. Creation, management, administration and maintenance of virtual servers and clients.
- Experience wif x86/x64 Intel, HP IBM & Dell hardware like rack - mounted servers, tower servers, desktop, laptop and other peripherals.
- Hands on experience in ITIL processes and functions. Handling Project Management activities wif multiple stakeholders on process oriented for the quality deliverables.
- Evaluating, piloting and operational delivery of solutions for the organization.
- Good communication and people skills, both written and verbal. Able to assess and resolve client issues quickly. A proven record of reliability, the ability to perform under time constraints, and good judgement under pressure.
- Ability to maintain a reliable and methodical approach to support and Documentation.
Confidential
Systems Technician/Systems Administrator/ Network Engineer, Point Mugu, CA
Responsibilities:
- Experience wif Virtualization technologies like Installing, Configuring and administering VMware ESX/ESXi and created, managed VMs (virtual server) and also involved in the maintenance of the virtual server.
- Strong understanding of VMware Networking concepts like creation of vSwitches, different types of port groups, NIC Teaming and VLAN Problem management on VMware ESX 4.X and VirtualCenter and vMotion.
- Experience wif VMware VSphere 5, VMware VCenter 5, VCenter 4.1, HA, DRS, VMware VCenter Converter, Host Profiles, VMotion, Storage VMotion, Virtual Appliance, update manager.
- Build and troubleshooting experience wif ESX and ESXi Servers, vSphere and vCenter manager.
- Strong noledge and hands on experience in data center Migration.
- Hands on experience in administration and configuration of vSphere Replication manager and Site recovery manager.
- Worked extensively on Templates and clones.
- Involved in upgrading ESX 4.1 to ESXi 5.0, P2V and V2V conversions using VMware Converter, Enterprise 3 and 4 and PlateSpin.
- Worked on ESX 3, 3.5, 4.0, 4.1 and ESXi 5.0.
- Expertise in the area of Virtualization wif vSphere 5.0/4.x, VMware ESXi 5, 4 and 3.x hosts and Virtual Center server.
- Worked on vCenter Server 4.1 and 5.1 for managing multiple ESXi Servers.
- ESX Architecture, guest OS installation, setting up of VM priorities and Cloning and snapshots.
- Troubleshooting using PowerCLI.
- Hands - on experience in Project Management, Deployment, Installation, Administration, Maintenance and troubleshooting of various Microsoft Operating Systems and Application, Networks and Computers.
- Experience in Active Directory, GPOs, DNS, DHCP.
- Expertise in building Microsoft Windows 2008 R2, 2008, 2003, 2000 servers using HP Smart Start, Array configurations, diagnosing server, Updating Firmware and PSP, application Software under multi- platform environments, deployment & monitoring physical Servers.
- Responsible production support of Active directory (AD), GPO, GPP, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment.
- Administrating, creating and modifying DNS records, DHCP scope and reservation, DFS link, Webservers including record/scope creation, troubleshooting and WINS and DNS and managing user and group accounts Administration.
- Experience in Microsoft Office Suite, Open Office, Visio, Outlook, Printing, and Windows networking.
- Extensive experience wif Windows 2008 clustering services.