System Administrator Resume Boston, MA - Hire IT People

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Boston, MA

System Administrator

Responsibilities:

Troubleshoot malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
Design, setup and configure complex wireless networking that supports open or secured access and the ability to support voice and video applications.
Configure/install client & server network software for upgrading and maintaining network and VoIP - based telecommunication systems.
Maintain security & administration of resources throughout a network utilizing Active Directory.

Confidential, Boston, MA

Information Technology Specialist

Responsibilities:

Responsible for management and maintenance of the LAN within the Regional Boston Office and the 42 Local Census Offices throughout the New England Region and Puerto Rico
Installation of the LANs in the Local Census Offices which includes set-up of Cat-5 cable, VoIP Phone Systems, Switches, Ports, Routers and APC UPS Battery backup for servers
Manage user accounts on the system, creating, modifying and deleting users as appropriate, providing access rights to applications, files, and system devices
Responsible for user support with Remedy ticketing system, account management and IT systems support in the Regional Boston Office and the Local Census Offices
Manage acquisition/asset management for hardware/software inventory
Security systems administration on all desktop and laptop computers within the Regional & Local offices (Federal U.S. Safe-boot Encryption & FBI Live-Scan fingerprint scanners)
Utilize Cisco Call Manager & Cisco Call Unity for controlling VoIP phone systems in 42 Local Census Offices
Provided remote desktop support using VMware to solve computer software technical issues at off-site locations