SUMMARY:

• Senior System Engineer and Windows/Linux Systems Administrator with experience in Network Monitoring, Network Security, Information Security, Project Management, Systems/Software Testing, Metric Reporting and Linux/Windows Systems Administration. Additional experiences include the Installation/Deployment of Windows 2003/2012 Servers and Software Application Deployment.

TECHNICAL SKILLS:

Operating Systems: Sun Solaris (version 2.5 - 10), MS-Windows NT-3.51 - Windows 2012, Red Hat linux, Cent-OS linux, Fedora linux.

Hardware: Red Hat Satellite, Windows 2012 Servers, EMC VNX SANS, EMC Clariion SANS, Citrix XenApp Servers, Windows Terminal Servers, VMware ESXI Servers, VMware VCenter, VMware Vsphere, IIS Servers.

Software: Hummingbird Exceed, Reflections-X, Remedy, MS-Project, MS Office 2003/2010, MS-Active Directory, Sendmail, NFuse, Lotus Notes, Oracle, Symantec Netbackups, Symantec Ghost Enterprise products, WhatsUp Gold, LanSafe, BartPe, WinBuilder

Scripting: Shell Scripting, Batch Scripting, Some Perl Scripting

PROFESSIONAL EXPERIENCE:

Confidential, Medford, MA

Sr. Systems Engineer (Consultant)

Responsibilities:

• Worked with the installation and configuration of Linux or UNIX operating systems and setup operation of TCP/IP networking on Linux or UNIX systems.
• Assesses and determines network requirements for designing and developing hardware, software and systems solutions to provide required network infrastructure and services.
• Assisted with maintaining System Security on the Windows servers and Red Hat Linux Servers.
• Worked as a member of the Information Security team in developing and maintaining organization’s security strategies.
• Worked with AWS as a testing environment for troubleshooting security issues in order to make the necessary changes without impacting the production servers.
• Installed/Implemented software patches and updates on to the Red Hat/Centos Linux servers.
• Install/Configure Windows servers and Red hat Linux servers in a virtual and physical environment.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes using Solarwinds, Splunk and Tripwire tools.
• Monitoring Firewall and System Event Logs for security events.
• Participates in project planning related to increasing organizations efficient IT functioning.
• Installed Splunk agent on Windows servers and Red Hat and Ubuntu Linux servers.
• Created custom Splunk alerts that would identify certain CIS Security changes on Linux servers.
• Hardening the Red Hat servers and Ubuntu Linux servers and ran security reports inside of Tripwire.
• Worked on the installation and implementation of IBM BigFix and Puppet as additional server tools for the Windows and Linux environment.
• Implemented new VMware server test projects according to plan timelines.
• Tests and analyzes software and hardware to evaluate ease of use and whether product will aid user in performing work.
• Installing/Managing Microsoft Windows 2003/2008/2012 Server; Microsoft Windows XP/7/8 Desktop; Windows Active Directory; Windows Update Services; Microsoft Hyper-V; Microsoft SQL 2008/2012 Server
• Built and developed custom PCI Security utilities using bash shell scripts.
• Writes evaluation of proposed upgrades and expansions to corporate information systems and makes recommendation for management review.
• Responds to client inquiries concerning systems operation and diagnoses system hardware, software, and operator problems.
• Reviews and troubleshoots implementation of software solutions and products to ensure that they meet the organization's requirements.
• Develops and implements disaster recovery procedures for the computing infrastructure.

Confidential, Burlington MA

Microsoft System Support Engineer

Responsibilities:

• Manage the Burlington Data Center and provided hardware and OS-level support for various flavors of Linux servers, VMware ESXI server, Windows 2003 and 2008 servers, various Cisco and Juniper network devices, and for both Dell and HP hardware.
• Responsible for administering and managing the infrastructure (computers, networking, and storage) for both internal and external customer accessed environments.
• Maintained and evolved a highly available computing environment: Ensured that services provided were high quality, operationally integrated, and consistent with business system architecture to meet corporate needs.
• Install/Configure Windows servers and Red hat Linux servers in a virtual and physical environment.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes using Solarwinds, Nagios and Jira tools.
• Oversee installation, operation, maintenance and repair to ensure that server and network equipment are installed and functioning according to specifications.
• Worked on the installation and implementation of Puppet as additional server tool for the Red Hat, Cent-OS and Ubuntu Linux server environment.
• Recreate customer corporate enterprise environments (including operating systems, applications, networks, etc.) and customer use cases to reproduce issues and determine and test resolutions.
• Provided support to engineers and technicians by organizing and maintaining lab environment server inventory and test equipment, as well as assisting the Tech Ops Team with other requirements as needed.
• Worked on deploying Application, Software Update, and OS Deployments through the use of SCCM for the Software Development Test environment.
• Assisted with the moving the AWS cloud based test servers environment over to the Microsoft Azure cloud environment.
• Manage network for Datacenters as part of a global R&D lab environment.
• Managed and support the Data Center EMC VNX SANS storage.
• Managed and supported user accounts, system accounts and groups within the OU’s (Organization Units) in Active Directory. Created, change and deleted old user accounts inside Active Directory while report the changes through the Change Management process.
• Maintain VMware environment with over 450 ESXi/ESX 5.x servers using Vcenter 5.x.
• Worked on installing and configuring VMware ESXi 5.5 Host servers as well decommission any VMware ESX 4 Host servers.
• Updated/patched any VMware ESXi 5.1 Host server to ESXi 5.5 using the VMware update manager under each datacenter in vCenter.
• Worked/Troubleshooted any issues that may have occurred with vCenter and any VMware hosts server during the Microsoft Migration project.
• Manage networking infrastructure for Cisco switch, router and firewall environment.
• Support and provide infrastructure for multiple internal R&D customer groups.

Confidential, Beverly, MA

Software Systems Engineer

Responsibilities:

• Work with Systems Engineer in Manufacturing and Information Technology departments to help design, maintain, and deploy operating system images to Axcelis product line and the tools used to maintain and create these products.
• Installation/Deployment of Windows 8 64bit servers for Oracle database servers in the Software Application environment.
• Implemented the BartPe builder bootable ghost/ISO image process.
• Converted wmi image files over to ghost image file and also created ISO images to convert into VMware.
• Created a bootable BartPE ghost/ISO build environment that would allow us to install bootable ISO images from DVD or USB drive.
• Incorporated the LanSafe software into the current database images and assisted in testing out the New UPS for the OXE project and the OMDxt project
• Installation/Deployment of Windows 2008 servers and Windows 7 for the new VMware Application environment.
• Create ISO images that can be used to create a vmware server of the system.
• Built and developed custom monitoring utilities using perl and unix shell scripts.
• Installed/Deployed a virtual workstation that would support the network controller, control computer, database computer and virtual simulator to perform SQA testing.
• Responsible for planning/implementing a Winbuilder server for deploying windows 7 and windows 8 server ISO images to bootable USB or bootable DVD.
• Provided technical Documentation of the BartPE build system setup and ghost/ISO imaging operations procedures.
• Documented Windows 7 systems requirements specification and operations.

Confidential, Burlington MA

IT Engineering Support Engineer

Responsibilities:

• Analyzes and initiates configurations and other changes within the system per requirements.
• Balanced requirements with technical feasibility and sets expectations on new projects. Recommends changes in development, maintenance and system standards. Determines resources and timeline.
• Provided server administration in the SaaS environment on Windows and Linux servers.
• Provided server monitoring for Linux and Windows environments using Nagios and F5 Load Balancer to ensure proactive corrective services.
• Responsible for maintaining the SQL Cluster servers and performing any application troubleshooting and corrective services.
• Maintaining /Supported web servers using LDAP in the production environment for the OVI Share project.
• Documented configuration(s), script(s), groupings(s), maintenance, and processes.
• Ensured proper coordination with other IT Operations service groups and development groups.
• Responsible for working with other technical team members to establish and maintain builds and release standards.
• Worked on deploying Application, Software Update, and OS Deployments through the use of SCCM for the Application Development environment.
• Responsible for maintaining 24/7 stability of our production web applications and servers.
• Supported the ESX Servers for the OVI Share project
• Worked with Lab support in converting our ESX 3.X servers over to 4.X
• Implemented and tested Google Analytics(urchin) on a VM Web Server
• Built and developed custom monitoring utilities using perl and unix shell scripts.
• Ensured all systems were running efficiently for end users. Responded to incoming issues via tracking systems and proactively monitored all system for problems.
• Participate in 7/24 on-call rotation to respond and resolve application issues to ensure web application is online.

Confidential, Portsmouth, NH

Windows Systems Administrator (Consultant)

Responsibilities:

• Responsible for the Systems Administration on the Windows Servers.
• Configure and clean up over 850 Printer Servers for Vista roll-out.
• Streamline all systems and printers for a successful Vista deployment.
• Provided third level technical support for software, hardware and network issuesresearched and resolved problems related to customer issue by diagnosing and solving the issue.

Confidential - Waltham, MA

Unix/Windows Systems Engineer

Responsibilities:

• Responsible for the Systems Administration for the Sun Solaris servers, Linux servers and the Windows 2003 servers for the Software Application environment.
• Setup/install/deployed a Network Monitoring tool called WhatsUp Gold on a Windows 2003 server to monitor the health, performance and availability of network devices and network servers.
• Manage and support Linux servers that support Oracle databases, apache web services, file services and other mission critical applications.
• Installation/Deployment of Windows 2003 servers and Linux Servers for Software Application testing in a VMware environment.
• Built and developed custom monitoring utilities using unix shell scripts.
• Installation/Deployment of Solaris 10 servers for Oracle 10g database in both the Software Application environment and the VMware environment.
• Worked with the DBA team in the installation of Oracle OVM for the Development environment.
• Installation/Deployment of software applications for the QA/Development environment.
• Maintain/Supported the Apache web servers in the QA/Development environment.
• Maintaining /Supported web servers using LDAP in the QA/Development and Production environment.
• Manage and supported user accounts, system accounts and groups within the OU’s (Organization Units) in Active Directory.
• Specified additional needed hardware and software to meet customers increased needs.
• Managed and support the Data Center EMC Clariion SANS storage.
• Installed the Fiber Channel HBAs in any new systems and connected each new host to both switches
• Connected any new hosts to the Ethernet LAN and install EMC Powerpath and Navispere agent on all new hosts.
• Worked with the network engineer group in configuring the storage groups and adding LUNs to the storage group.
• Register any new hosts on the EMC Clariion using Navisphere Manager and added any new hosts to the storage group.

Confidential, Boston, MA

Unix/Windows Systems Administrator (Consultant)

Responsibilities:

• Responsible for daily maintenance and administration of approximately 250+ UNIX/Windows servers in a mid size SAN environment (EMC), 700+ devices Cisco based network.
• Installed the Fiber Channel HBAs in any new systems and connected each host to both switches
• Connected any new hosts to the Ethernet LAN and install EMC Powerpath and Navispere agent on all new hosts.
• Worked with the network engineer in configuring the Storage Groups and adding LUNs to the storage group.
• Register any new hosts on the EMC Clariion using Navisphere Manager and added any new hosts to the storage group.
• Architect and implement solutions for core infrastructure services, application hosting services, and systems management of the IT environment.
• Lead infrastructure upgrades, cat6 network cabling and new service planning and rollout.
• Support global 7x24 hour network services and systems in a higher education environment that places a great emphasis on information technology.
• Serve as mentor to System Engineers and Administrators within the group.
• Installation/Deployment of several servers (Linux Server and Windows 2003 Server) for Network Monitoring and Software Application testing.
• Manage and supported user accounts, system accounts and groups within the OU’s (Organization Units) in Active Directory.
• Provided technical support in Anti-Virus management and Spam filtering on Microsoft Exchange/2003 server.
• Maintaining and Supported legacy systems using LDAP and NIS+.

Confidential, Boston, MA

PC Analyst II / IT Help Desk Administration (Consultant)

Responsibilities:

• Provided Second/Third level technical support for BMCHP functions, included but not limited to hardware, software, and phone support for Boston Medical Center.
• Provided server administration in the SaaS environment on Windows and Linux servers.
• Resolved IT Help Desk problem requests by troubleshooting XenDesktop issues, software application issues as well as any network issues that maybe relate to the Citrix XenApp Load balance servers.
• Re-imaged and deployed 30 new desktop training workstations for CCMS.
• Provided network asset management, including maintenance of inventory and related documentation and technical specifications information.
• Provided all IT departments, Healthcare departments and all remote departments with front line support on Facets application issues as needed.
• Manage and supported user accounts, system accounts and groups within the OU’s (Organization Units) in Active Directory.
• Configured and supported mobile communication devices such as Treo’s and Pocket PC’s.
• Configured and Troubleshoot PCs, Laptops, printers and other peripherals.

Confidential, Cambridge, MA

Unix/Windows Systems Administrator

Responsibilities:

• Support mission critical production Unix, Windows, and Redhat/Linux systems; perform routine system administration functions including: OS tuning, performance monitoring, security monitoring, and system upgrades. Responsible for the installation and implementation of all the servers in CGC Data Center.
• Provide 24/7 server support to ensure the availability and stability of all servers and their key applications in the CGC Data Center.
• Provide support for the WAN/LAN, Desktop and lab environment workstation.
• Managed and support the CGC Data Center EMC Clariion SANS storage.
• Installed the Fiber Channel HBAs in all systems and connected each host to both switches
• Connected all the hosts to the Ethernet LAN and install EMC Powerpath and Navispere agent on all hosts.
• Worked with the network engineer group in configuring the storage groups and adding LUNs to the storage group.
• Register all hosts on the EMC Clariion using Navisphere Manager and added all hosts to the storage group.
• Provide operational problem resolutions of servers, storage and tape drive equipment using all virtual support services available, including vendors that provide hardware support.
• Implement security requirements for server applications, files systems and operating systems.
• Worked with application developers, systems engineering, and the database administrator to assure optimal performance of production systems.
• Worked on deploying Application, Software Update, and OS Deployments through the use of Altiris for the Application Development Test environment.
• Managed and supported all users, groups and system accounts within the Active Directory OUs.
• Specified additional needed hardware and software to meet customers increased needs.
• Responsible for planning/implementing Server Security and Security Audits for all production servers within the CGC Data Center.
• Recommend policies, procedures and purchases related to systems administration.