SUMMARY:

• Sr. Systems Engineer offering 7 years of experience in complex design, provisioning, testing, troubleshooting, upgrading, demoing, supporting and managing Confidential RF ASTRO, MOSCAD, WAVE and Upgrades.
• Received consistently flawless customer reviews for staging demonstrations (ATP).
• Maintained professional relationships with fellow Confidential field engineers and project managers from all over the world.
• Worked with multiple levels of Confidential Solutions management, project management and engineering communities on projects and initiatives.
• Able to manage multiple projects at one time, both customer related and department initiatives through detailed schedule planning.
• Helped increase customer budgets by creating efficient system designs that cover the requirements and budgets for the projects.
• A team player, that’s always willing to go the extra mile for customer, fellow engineers, PM’s and managers.
• Recipient of Bravo, and countless HI - Five awards.
• I am Interested in pursuing all opportunities related to management, and engineering in both pre-sale and post-sale phases as well as Information Technology.

TECHNICAL SKILLS:

Networking Topologies: / Protocols: LAN/MAN/WAN, TCP/IP, DNS, DHCP, SNMP, CSU/DSU and fiber. RSA, RADIUS.

Platforms: Windows 2008 Server/7/XP/Vista, SQL Server, Linux, Solaris, Virtual Sever platforms (Solaris and VMware)

Software: MS Office Suite, Voyance, UEM, Configuration Manager, Procom Plus, Remote Access (VNC/Remote Desktop/PC Anywhere), Firewall Interfaces (Juniper/Fortinet), Motorola Communications tools (CSS/CPS/SDMB/RSS), Iperf, MOSCAD Configuration Tools (SDMB/FSA Configurator/Toolbox), VMware.

Communication Architecture: Astro (P25/Conventional/Simulcast/), MOSCAD (Network Fault Monitoring), Motobridge.

Hardware: HP (Networking Products/Servers), Sun, Brocade, Cisco, Juniper, Fortinet, MRV, MOSCAD (SDM/NFM), Motorola Subscribers (APEX/XTS/XTL/USB LTE Modem), Motorola Hardware (GTR/GGM/GCM/Quantar/STR).

PROFESSIONAL EXPERIENCE:

Confidential, Schaumburg, IL

Senior Systems Engineer

Responsibilities:

• Managed large and small teams from 5 to 15 people in making sure the project comes together smoothly.
• 30+ projects/systems designed, programmed, configured, troubleshoot, and tested. They are: (ASTRO 7.6 - 7.16), Analog Conventional, Simulcast Smartnet, MOSCAD NFM, FSA4000 and Motobridge.
• Mastered the use of CCSI software tools to proficiently stage a variety of projects. (Plan to utilize all CCSI tools in the field).
• VMware usage, on HP BladeSystem (Similar to Cisco UCS)
• Currently the subject matter expert on VERINT logging solution.
• Performed multiple training courses for in-house engineering, PM communities and field resources.
• Evaluating field equipment orders (F.O.) to filter and correct any issues or mistakes.
• Completely revamped countless projects from the field by improving design and quality.
• Performed multitudes of live customer demo's ( FATP) on above mentioned technologies with audiences of over 20 people.
• Integrate and upgrade live systems in the field.
• Problem solving on the fly, due the much higher risk of taking a live system down.
• Upgrading from 7.7 - 7.9, 7.9 - 7.11, 7.9 - 7.15, on various different live systems out in the field with customers.
• Evaluating field equipment orders (F.O.) to filter and correct any issues or mistakes.
• Set a scheduled plan with the field team and customer to make sure all parties are satisfied.
• Have been the lead on upgrades and lead a upgrade team, for live customer systems.

Network Experience :

• VMware ESXi virtual servers, Red Hat Enterprise Linux 6, Windows Server 2008 / 2012, Solaris 10, Network Attached Storage, Direct Attached Storage.
• Layer 2 VPN bridges and layer 3 VPNs.
• Motorola Network Routers (MNR) including verifying BGP, OSPF, and router hardware encryption.
• HP Procure switches, including setting up VLANs, 802.1Q tags/trunks, and mesh.
• Juniper Netscreen and Fortinet series Firewalls

Radio Experience:

• Trunked and Conventional. Simulcast and Site Repeater. IP and Circuit based. Analog and Digital. TDMA and FDMA.
• XTS 2500/5000 and APX 2000/6000/7000 Portable Radios in VHF, UHF, 700/800 MHz, and 900 MHz frequency ranges.
• GTR Base Repeaters, GCP Site Controllers, GCM Comparators, SmartX Site Converters, Conventional Site Controllers.

Confidential, Rolling Meadows, IL

Database Manager

Responsibilities:

• Planned together with inside sales manager the implementation of the CRM database into the existing DOS database.
• CRM database Administration & Maintenance.
• Trained/Tutored employees on how to use the CRM system.

Confidential

Responsibilities:

• Analyzed drawings and worked together with electrical engineers to help create B.O.M. (bill of materials)
• Evaluated and updated quotes based on their new assessed value, using Excel and Repconcert CRM.
• Resolved quotation issues on the spot with Contractors over the phone.

Confidential

Customer/Technical Support

Responsibilities:

• Communicated with customers to set up bill of materials and solve problems.
• Provided support to customers by clarifying the technical aspects of the products.
• Order Entry - eCommerce, using systems from manufacturers such as GE, Lutron, Woodhead - Molex.